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Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

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  • J Offline
    Jessica Monk Bronze Member @Jessica Monk
    last edited by 11 Jul 2019, 11:45

    @Jessica-Monk said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

    My S9 Baro says 2019-06-24T00:00:00Z
    Android 9, Suunto App (Beta) v.4.6.0

    @Dimitrios-Kanellopoulos I did a 12 sec soft reset then re-synced and got an updated AGPS. Got GPS immediately on today’s ride. Last night (before I did reset and with the old AGPS), took about 10 min to get GPS signal. Looks like a soft reset did it for me. We’ll see if that is a permanent solution or if soft reset will be needed in another few weeks. Thanks!

    D 1 Reply Last reply 11 Jul 2019, 11:53 Reply Quote 1
    • D Offline
      Dimitrios Kanellopoulos Community Manager @Jessica Monk
      last edited by 11 Jul 2019, 11:53

      @Jessica-Monk please keep me posted

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 0
      • M Offline
        Mi_chael Bronze Member
        last edited by 11 Jul 2019, 12:20

        S9 Baro and SA iOS works for me.

        1 Reply Last reply Reply Quote 1
        • N Offline
          nseslija Bronze Member
          last edited by 11 Jul 2019, 17:34

          Out of date
          2019-07-04
          Suunto app version 1.10.0(7268)

          Ambit 2S
          Ambit 3 Peak
          Suunto 9 baro
          Suunto Vertical Ti Solar

          1 Reply Last reply Reply Quote 1
          • N Offline
            nseslija Bronze Member
            last edited by 11 Jul 2019, 17:40

            I repeat the process, and now is ok.

            Ambit 2S
            Ambit 3 Peak
            Suunto 9 baro
            Suunto Vertical Ti Solar

            1 Reply Last reply Reply Quote 1
            • K Offline
              Kajetan August
              last edited by Kajetan August 7 Nov 2019, 18:01 11 Jul 2019, 17:53

              Mine says 2019-07-02T00:00:00Z

              Suunto 9 Baro software 2.8.24

              Suunto app 1.10.0 (7268)

              edit: after soft reset it got updated. to 2019-07-11T00:00:00Z

              1 Reply Last reply Reply Quote 1
              • S Offline
                Shrek3k @Shrek3k
                last edited by 11 Jul 2019, 21:52

                @Shrek3k said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                S9 - AGPS file has been updated by SA without an issue.

                … and just to give feedback: the time required for a fix has improved significantly to approx. 5-25 seconds (mostly obviously depending on the place and its reception) with the new firmware and the obviously and at least for me better handling of the AGPS-file.
                As I currently (‘only and always’) use GPS+Galileo I didn’t want to stress this, as I cant quite figure out if the combination improves the time for a fix compared to GPS or not …

                using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                OS - Android 15/Pixel Pro 7

                1 Reply Last reply Reply Quote 0
                • V Offline
                  Václav Král
                  last edited by 12 Jul 2019, 07:27

                  2019-07-12T00-00-00Z

                  Polar A360, Polar M600, Polar M430
                  Suunto Spartan Trainer, Suunto Spartan WHR Baro
                  Suunto 9 Baro
                  Coros Apex Pro
                  Google Pixel 2

                  1 Reply Last reply Reply Quote 0
                  • P Offline
                    parafenomano @Dimitrios Kanellopoulos
                    last edited by 22 Jul 2019, 10:47

                    @Dimitrios-Kanellopoulos the issue was here before the last watch / app update too.

                    I did 12s reset and didn’t work either: it shows n/a, then updates correctly. However consecutive syncing does not update agps. Currently it is 2019-07-12.

                    One additional thing, strange app behavior:

                    Whenever I sync watch (with or without new move), this happens:

                    • moves sync ok (strava notification arrives)
                    • sync activities (1-3 second)
                    • sync sleep (1-3 second)
                    • optimizing gps (green line goes around very slow, reaches 30-60%, then interrupts)
                    • sync activities (very fast, split second)
                    • sync sleep (very fast, split second)
                    • optimizing gps (very fast, split second)

                    Cheers

                    1 Reply Last reply Reply Quote 1
                    • D Offline
                      DavorP
                      last edited by 22 Jul 2019, 14:12

                      Today I noticed that AGPS on SSU (after SA sync) shows
                      2019-07-19T12:05:01Z

                      so it seam that is 3 days old.

                      1 Reply Last reply Reply Quote 1
                      • D Offline
                        dulko79
                        last edited by 22 Jul 2019, 14:16

                        Same issue on S5: 2019-07-18T00:00:00Z.

                        App: beta
                        Phone: Iphone
                        iOS

                        1 Reply Last reply Reply Quote 0
                        • S Offline
                          sartoric Moderator
                          last edited by sartoric 22 Jul 2019, 14:55

                          NOT AN S9 here, but for the sake of testing …

                          This is the first time I see that AGPS is not updated.
                          I charged the watch via cable on Saturday (21) sync activity on Sunday (22) with both SA and MC but the file is dated 2019-07-19T12:05:01Z

                          I didn’t checked it this w.e. since I never had such issue

                          EDIT :
                          Just to double check I’ve connected the cable now. The file has been updated but the date is 2019-07-21
                          … anyway, newer that the old one but I see that SL shows repeatedly “updating AGPS” screen

                          SVTS - 2.40.38
                          SSSWHR BARO Amber - 2.8.32
                          Samsung A5 2016 - Android 7.0
                          Samsung A33 2022 - Android 14 - One UI 6.1
                          Suunto App Android 5.3.5 beta
                          Suunto App IOs 2.46.0 (19453) beta on MBP M1

                          D 1 Reply Last reply 22 Jul 2019, 15:21 Reply Quote 1
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @sartoric
                            last edited by 22 Jul 2019, 15:21

                            @sartoric hey. We are hunting the sync repeatedly bug. Please create a post and add the system details.

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            S 1 Reply Last reply 22 Jul 2019, 15:21 Reply Quote 0
                            • S Offline
                              sartoric Moderator @Dimitrios Kanellopoulos
                              last edited by 22 Jul 2019, 15:21

                              @Dimitrios-Kanellopoulos
                              👍

                              SVTS - 2.40.38
                              SSSWHR BARO Amber - 2.8.32
                              Samsung A5 2016 - Android 7.0
                              Samsung A33 2022 - Android 14 - One UI 6.1
                              Suunto App Android 5.3.5 beta
                              Suunto App IOs 2.46.0 (19453) beta on MBP M1

                              1 Reply Last reply Reply Quote 0
                              • Mff73M Offline
                                Mff73
                                last edited by 22 Jul 2019, 16:04

                                Ré tested right now, and SA is unable to update AGPS. Reset watch, and still N/A after multiple sync (+ force close app, etc) 🤔

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                D 1 Reply Last reply 22 Jul 2019, 16:22 Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @Mff73
                                  last edited by 22 Jul 2019, 16:22

                                  @Mff73 it takes up to 10 minutes did you wait ?

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  Mff73M 1 Reply Last reply 22 Jul 2019, 16:47 Reply Quote 0
                                  • Mff73M Offline
                                    Mff73 @Dimitrios Kanellopoulos
                                    last edited by 22 Jul 2019, 16:47

                                    @Dimitrios-Kanellopoulos
                                    Nope, I never waited to see AGPS changes, but will try and say.
                                    But GPS optimisation is really Quick.

                                    Btw, currently, MC App cannot sync gps neither.
                                    Wtf.

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    1 Reply Last reply Reply Quote 0
                                    • Mff73M Offline
                                      Mff73
                                      last edited by 22 Jul 2019, 16:58

                                      10 min and still N/A 🤔😏
                                      Will reset all, and begin from fresh and see.

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 0
                                      • Mff73M Offline
                                        Mff73
                                        last edited by 22 Jul 2019, 17:24

                                        Un paired watch, uninstalled reinstalled app, pair, sync, wait 10min, and still N/A.
                                        Bad day😜 for AGPS.

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        1 Reply Last reply Reply Quote 0
                                        • Rob33R Offline
                                          Rob33 Bronze Member
                                          last edited by 22 Jul 2019, 18:01

                                          On my SSU, I have N/A too…

                                          Rob33R 1 Reply Last reply 22 Jul 2019, 18:06 Reply Quote 0
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