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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • P Offline
      parafenomano @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos the issue was here before the last watch / app update too.

      I did 12s reset and didn’t work either: it shows n/a, then updates correctly. However consecutive syncing does not update agps. Currently it is 2019-07-12.

      One additional thing, strange app behavior:

      Whenever I sync watch (with or without new move), this happens:

      • moves sync ok (strava notification arrives)
      • sync activities (1-3 second)
      • sync sleep (1-3 second)
      • optimizing gps (green line goes around very slow, reaches 30-60%, then interrupts)
      • sync activities (very fast, split second)
      • sync sleep (very fast, split second)
      • optimizing gps (very fast, split second)

      Cheers

      1 Reply Last reply Reply Quote 1
      • D Offline
        DavorP
        last edited by

        Today I noticed that AGPS on SSU (after SA sync) shows
        2019-07-19T12:05:01Z

        so it seam that is 3 days old.

        1 Reply Last reply Reply Quote 1
        • D Online
          dulko79
          last edited by

          Same issue on S5: 2019-07-18T00:00:00Z.

          App: beta
          Phone: Iphone
          iOS

          1 Reply Last reply Reply Quote 0
          • sartoricS Offline
            sartoric Moderator
            last edited by sartoric

            NOT AN S9 here, but for the sake of testing …

            This is the first time I see that AGPS is not updated.
            I charged the watch via cable on Saturday (21) sync activity on Sunday (22) with both SA and MC but the file is dated 2019-07-19T12:05:01Z

            I didn’t checked it this w.e. since I never had such issue

            EDIT :
            Just to double check I’ve connected the cable now. The file has been updated but the date is 2019-07-21
            … anyway, newer that the old one but I see that SL shows repeatedly “updating AGPS” screen

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.3.5 beta
            Suunto App IOs 2.46.0 (19453) beta on MBP M1

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Online
              Dimitrios Kanellopoulos Community Manager @sartoric
              last edited by

              @sartoric hey. We are hunting the sync repeatedly bug. Please create a post and add the system details.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              sartoricS 1 Reply Last reply Reply Quote 0
              • sartoricS Offline
                sartoric Moderator @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos
                👍

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.3.5 beta
                Suunto App IOs 2.46.0 (19453) beta on MBP M1

                1 Reply Last reply Reply Quote 0
                • Mff73M Offline
                  Mff73
                  last edited by

                  Ré tested right now, and SA is unable to update AGPS. Reset watch, and still N/A after multiple sync (+ force close app, etc) 🤔

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Online
                    Dimitrios Kanellopoulos Community Manager @Mff73
                    last edited by

                    @Mff73 it takes up to 10 minutes did you wait ?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    Mff73M 1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73 @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos
                      Nope, I never waited to see AGPS changes, but will try and say.
                      But GPS optimisation is really Quick.

                      Btw, currently, MC App cannot sync gps neither.
                      Wtf.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 0
                      • Mff73M Offline
                        Mff73
                        last edited by

                        10 min and still N/A 🤔😏
                        Will reset all, and begin from fresh and see.

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        1 Reply Last reply Reply Quote 0
                        • Mff73M Offline
                          Mff73
                          last edited by

                          Un paired watch, uninstalled reinstalled app, pair, sync, wait 10min, and still N/A.
                          Bad day😜 for AGPS.

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          1 Reply Last reply Reply Quote 0
                          • Rob33R Offline
                            Rob33 Bronze Member
                            last edited by

                            On my SSU, I have N/A too…

                            Rob33R 1 Reply Last reply Reply Quote 0
                            • Mff73M Offline
                              Mff73
                              last edited by

                              Tests ended for today : N/A for all SA attempts, and now MC App did thé trick (and no need to wait for parsing 😏).

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              1 Reply Last reply Reply Quote 0
                              • Rob33R Offline
                                Rob33 Bronze Member @Rob33
                                last edited by

                                rectification, update agps 21/07/19 ok on last sync !

                                1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Online
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by

                                  Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

                                  I can then escalate this !

                                  Thanks a lot so far to all of you taking the time to post here!

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  Mff73M 1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Online
                                    Dimitrios Kanellopoulos Community Manager
                                    last edited by

                                    @silentvoyager Thanks for raising this issue. There is something fishy here.

                                    I think Suunto should ACK the issue asap

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    Mff73M 1 Reply Last reply Reply Quote 2
                                    • Mff73M Offline
                                      Mff73 @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                                      Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

                                      I can then escalate this !

                                      Thanks a lot so far to all of you taking the time to post here!

                                      Sorry, i can’t find a way to change my vote 😞

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 0
                                      • Zdeněk HruškaZ Offline
                                        Zdeněk Hruška Bronze Member
                                        last edited by

                                        I just checked and my AGPS was from 2019-07-09 even if I sync like every day. I noticed that recently took longer to acquire a GPS signal (with Galileo on). I reset watch, synced with Suunto APP and now it’s N/A. So it’s not ok, right?

                                        1 Reply Last reply Reply Quote 0
                                        • Zdeněk HruškaZ Offline
                                          Zdeněk Hruška Bronze Member
                                          last edited by

                                          So reinstalled the Movescount App and synced with it and my AGPS is up to date… but it deleted all my sport modes… oh 😄

                                          1 Reply Last reply Reply Quote 1
                                          • Mff73M Offline
                                            Mff73 @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos
                                            Last tests of today (SSU).
                                            SA don’t update AGPS for me --> NA after reset
                                            MCapp update, but with 2019-07-21T12:05:01Z (we are on 23rd 😉 )

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

                                            1 Reply Last reply Reply Quote 1
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