Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

Dimitrios Kanellopoulos · 22 Jul 2019, 20:35

@silentvoyager Thanks for raising this issue. There is something fishy here.

I think Suunto should ACK the issue asap

Mff73 · 23 Jul 2019, 04:20

@Dimitrios-Kanellopoulos said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

I can then escalate this !

Thanks a lot so far to all of you taking the time to post here!

Sorry, i can’t find a way to change my vote

Zdeněk Hruška · 23 Jul 2019, 07:46

I just checked and my AGPS was from 2019-07-09 even if I sync like every day. I noticed that recently took longer to acquire a GPS signal (with Galileo on). I reset watch, synced with Suunto APP and now it’s N/A. So it’s not ok, right?

Zdeněk Hruška · 23 Jul 2019, 07:58

So reinstalled the Movescount App and synced with it and my AGPS is up to date… but it deleted all my sport modes… oh

Mff73 · 23 Jul 2019, 11:03

@Dimitrios-Kanellopoulos
Last tests of today (SSU).
SA don’t update AGPS for me --> NA after reset
MCapp update, but with 2019-07-21T12:05:01Z (we are on 23rd )

dulko79 · 23 Jul 2019, 11:18

Mine is still stuck on 2019-07-18T00:00:00Z on S5. I have not done watch reset. The reset helped last time but messed up my training plan, so I have skipped it this time.

Dimitrios Kanellopoulos · 23 Jul 2019, 11:20

Hi. All you that have this issue, can you pm me your watch Serial number asap?

@dulko79 can you perhaps now?

pescacebesforum · 23 Jul 2019, 12:46

@pescacebesforum Checked twice. I have followed all instructions and now is stuck at2019-07-21T12:05:01Z
SuuntoLink enters in a loop.
Training With Garmin FR235 since July 1st, so I do not have feedback about outdated AGPS effects
SSU FW 2.8.24

suzzlo · 23 Jul 2019, 14:46

Now happening in my Spartan Sport WH

Assisted GPS -> N/A
FW: 2.8.24
SA -> 4.6.0 (Android)
Phone -> Pixel 3a

zhang965 · 23 Jul 2019, 15:07

AGPS 23/07/2019

suzzlo · 23 Jul 2019, 18:43

Hi, any idea if AGPS sync works with Suuntolink?
I could reset my watch (avoid using Routes and Sports Customizations) and use SA sync and then MC (for AGPS)

BR

77alex77 · 25 Jul 2019, 04:35

Hello.

Synchro done through SA Android with 2 different smart phone, one for S9 and another one for S5.

Date was up to date but time was with “T00:00:00Z” for both S9 and S5 (synchro done at the very same time)

Rob33 · 25 Jul 2019, 07:00

on my SSU date blocked on 21/07

suzzlo · 25 Jul 2019, 07:23

@Rob33 me too (2019-07-21T12:05:01Z), did you use SA sync and cable/Suuntolink?

Zdeněk Hruška · 25 Jul 2019, 07:36

@suzzlo Mine was blocked on some old date until I synced with movescount app which was able to update the AGPS (and delete all my custom sport modes:)). Now it works with SuuntoApp as well (tried few minutes ago). But it’s true that time is allways T00:00:00Z so I don’t know if it’s correct or not.

suzzlo · 25 Jul 2019, 07:38

@Zdeněk-Hruška I think, I have read in this forum that hour is not important T00:00:00Z. The key is that date moves ahead…

MichalJ · 25 Jul 2019, 07:39

Hi, I never had problem with this, but today i had N/A even after soft reset and waiting … I needed to go back to pc and with SuuntoLink I got at least 2019-07-21T12:05:01Z (so few days old) … Spartan Sport, Software 2.8.24, Suunto app on Android 9 version 4.2.4.

And then after run and sync with Suunto App I got N/A again …

Zdeněk Hruška · 25 Jul 2019, 07:47

@suzzlo Ok, thanks, I thought so. Then I can say that the sync with movescount definitely helped in my case. It seems that suunto app is unable to update AGPS for some reason. It gets stuck at one point and leaves the old file there. Maybe some bug in update procedure code. However movescount can deal with it and afterwards suunto app is able to do the update again. But I don’t know if this solution can help everyone.

suzzlo · 25 Jul 2019, 07:53

@Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

But I don’t know if this solution can help everyone

at least You and me

cosme.costa · 25 Jul 2019, 08:01

@suzzlo said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

@Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

But I don’t know if this solution can help everyone

at least You and me

I’m also stuck in 21/07/2019. And I started to see the tips in the watch recommending to update the AGPS.
In my experience, the file is starting to be quite old and tracks will start to become shitish.
From what I’ve read in other parts S5/S9 are updating but Spartans are stuck in 21/07/2019.
I’ve tried to update with SA, MC and SL, and after soft reset too but nothing.

Maybe @Dimitrios-Kanellopoulos can give some light?

BTW I have a SSU