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Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • P Offline
    pilleus
    last edited by 27 Jul 2019, 18:01

    SSU 2.8.24
    SA latest beta
    Android 9

    GPS shows N/A, but sync of activities is okay. GPS fix is okay, GPS accuracy is okay.

    No problems with the watch.

    https://www.instagram.com/moves.are.life/
    Suunto Vertical Black Lime
    Suunto 9 Peak Pro Black
    Suunto Spartan Ultra Stealth Titanium

    R 1 Reply Last reply 28 Jul 2019, 17:48 Reply Quote 1
    • H Offline
      HawkEye6
      last edited by 27 Jul 2019, 22:54

      SSU & SSWHR stuck on 21/07/21 as well and also looping in Suuntolink.
      Have not reset or anything else

      1 Reply Last reply Reply Quote 0
      • C Offline
        cosme.costa
        last edited by 28 Jul 2019, 05:46

        @Dimitrios-Kanellopoulos Link with the logs sent!

        1 Reply Last reply Reply Quote 0
        • P Offline
          Pierangelo
          last edited by 28 Jul 2019, 11:46

          AGPS UPDATED TO 2019-07-21

          Watch:Suunto Spartan Ultra
          Software 2.8.24
          App: version 1.10.0
          Iphone Xs
          IOS: 13.0 (beta version)

          Watch: Suunto Spartan Ultra
          Suunto 3 Fitness
          Phone: iPhone XS
          IOS: latest version
          SA: latest beta version

          1 Reply Last reply Reply Quote 1
          • R Offline
            Rob33 Bronze Member @pilleus
            last edited by 28 Jul 2019, 17:48

            @pilleus said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

            SSU 2.8.24
            SA latest beta
            Android 9

            GPS shows N/A, but sync of activities is okay. GPS fix is okay, GPS accuracy is okay.

            No problems with the watch.

            Me too…

            1 Reply Last reply Reply Quote 1
            • B Offline
              borgelkranz Bronze Member @Dimitrios Kanellopoulos
              last edited by 29 Jul 2019, 07:45

              @Dimitrios-Kanellopoulos I’ll send a link to the logs in a couple of minutes.

              1 Reply Last reply Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by 29 Jul 2019, 08:10

                Hi all. Most probably the issue is identified. I ll update you with info and status.
                No more needs for logs. Thanks a lot!

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                B S 2 Replies Last reply 29 Jul 2019, 08:30 Reply Quote 8
                • B Offline
                  borgelkranz Bronze Member @Dimitrios Kanellopoulos
                  last edited by 29 Jul 2019, 08:30

                  @Dimitrios-Kanellopoulos Hey, wait: thanks to you! πŸ‘

                  1 Reply Last reply Reply Quote 2
                  • S Offline
                    suzzlo Moderator @Dimitrios Kanellopoulos
                    last edited by suzzlo 30 Jul 2019, 08:06

                    Hi @Dimitrios-Kanellopoulos , did you already know if the bug is on SA or in the FW?

                    BR

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
                    1 Reply Last reply Reply Quote 1
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by 30 Jul 2019, 12:26

                      Hi all! The AGPS should be now fine. Could you validate that for me?

                      Thank you!

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      C B ? P P 6 Replies Last reply 30 Jul 2019, 12:32 Reply Quote 1
                      • C Offline
                        cosme.costa @Dimitrios Kanellopoulos
                        last edited by 30 Jul 2019, 12:32

                        @Dimitrios-Kanellopoulos said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                        Hi all! The AGPS should be now fine. Could you validate that for me?

                        Thank you!

                        AGPS updated to 2010-07-30.

                        Thanks @Dimitrios-Kanellopoulos for the help!!

                        1 Reply Last reply Reply Quote 1
                        • P Offline
                          pilleus
                          last edited by 30 Jul 2019, 12:47

                          Thanks for the update! πŸ‘

                          IMG_20190730_144540~2.jpg

                          https://www.instagram.com/moves.are.life/
                          Suunto Vertical Black Lime
                          Suunto 9 Peak Pro Black
                          Suunto Spartan Ultra Stealth Titanium

                          1 Reply Last reply Reply Quote 1
                          • S Offline
                            sartoric Moderator
                            last edited by 30 Jul 2019, 13:10

                            πŸ‘πŸ‘

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.3.5 beta
                            Suunto App IOs 2.46.0 (19453) beta on MBP M1

                            1 Reply Last reply Reply Quote 0
                            • B Offline
                              borgelkranz Bronze Member @Dimitrios Kanellopoulos
                              last edited by 30 Jul 2019, 13:27

                              @Dimitrios-Kanellopoulos Works like a charm. Thanks again!

                              1 Reply Last reply Reply Quote 1
                              • D Offline
                                DavorP
                                last edited by 30 Jul 2019, 13:28

                                Yes, it works now. Thank you.

                                1 Reply Last reply Reply Quote 1
                                • D Online
                                  dulko79
                                  last edited by 30 Jul 2019, 14:51

                                  I am still stuck on 2019-07-18T00:00:00Z on S5. 😞

                                  App: beta
                                  Phone: Iphone
                                  iOS

                                  1 Reply Last reply Reply Quote 1
                                  • M Offline
                                    MichalJ
                                    last edited by 30 Jul 2019, 15:15

                                    Working fine for me as well.

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      Mff73
                                      last edited by 30 Jul 2019, 15:26

                                      Working also for me, and MCapp stops syncing around. πŸ‘Œ

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 0
                                      • ? Offline
                                        A Former User @Dimitrios Kanellopoulos
                                        last edited by 30 Jul 2019, 15:50

                                        @Dimitrios-Kanellopoulos, Does this fix apply to Suunto App only or Movescount too?

                                        F 1 Reply Last reply 30 Jul 2019, 19:08 Reply Quote 0
                                        • F Offline
                                          fejker Gold Members @Guest
                                          last edited by 30 Jul 2019, 19:08

                                          @silentvoyager both, as it was a server-side problem, not an app problem.

                                          I am having problems editing a cycling move I just made … maybe some server hiccups.

                                          SHUT UP LEGS!
                                          -Jens Voigt

                                          ? 1 Reply Last reply 31 Jul 2019, 01:54 Reply Quote 0
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