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suunto 9 incorrect time sync from gps

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  • J Offline
    jor di
    last edited by 15 Aug 2019, 13:59

    recently whenever I start a workout, the date and time on my suunto 9 get updated to completely incorrect values

    date = 2 days ago
    time = 15 hours ago approx

    how can I stop this from happening?

    1 Reply Last reply Reply Quote 0
    • S Offline
      sartoric Moderator
      last edited by 15 Aug 2019, 14:10

      I copy paste my replies so we can use this thread

      • Have you tried a soft reset ?
      • Have you set dual time ? https://www.suunto.com/en-gb/Support/Product-support/suunto_spartan_sport_wrist_hr_baro/suunto_spartan_sport_wrist_hr_baro/features/time-and-date/

      It looks like the time is being updated during the activity
      Which kind of sport mode do you use ?

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.3.5 beta
      Suunto App IOs 2.46.0 (19453) beta on MBP M1

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      • J Offline
        jor di
        last edited by 15 Aug 2019, 14:12

        • I do not know how to do a soft reset. can you explain?
        • yes I have set dual time. should I disable? if so, can you tell me how to do that?

        I have had this happen to me when doing “running” and when doing “weight training” (the latter more surprisingly so, since it should not really require GPS…)

        S 1 Reply Last reply 15 Aug 2019, 14:14 Reply Quote 0
        • S Offline
          sartoric Moderator @jor di
          last edited by sartoric 15 Aug 2019, 14:14

          @jor-di
          To soft reset the watch keep the upper right button pressed for 12sec

          Is the “second” time the one shown after the activity ?

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.3.5 beta
          Suunto App IOs 2.46.0 (19453) beta on MBP M1

          1 Reply Last reply Reply Quote 0
          • J Offline
            jor di
            last edited by jor di 15 Aug 2019, 14:17

            re the question “is the “second” time the one shown after the activity ?”
            no. the date/time shown seems entirely random. the date gets set back by 2 days and the time by a random number of hours and minutes. the time it resets to does not correspond to any known time zone (I think except for Iran and some places in India, the difference between time zones is whole hours, so that at least the minutes should match…)

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            • S Offline
              sartoric Moderator
              last edited by 15 Aug 2019, 14:19

              sry … typo, I meant right 😁

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.3.5 beta
              Suunto App IOs 2.46.0 (19453) beta on MBP M1

              J 1 Reply Last reply 15 Aug 2019, 14:20 Reply Quote 1
              • J Offline
                jor di @sartoric
                last edited by 15 Aug 2019, 14:20

                @sartoric gotcha. I removed my answer to that in my reply because I thought I had misread your reply…

                S 1 Reply Last reply 15 Aug 2019, 14:21 Reply Quote 0
                • S Offline
                  sartoric Moderator @jor di
                  last edited by 15 Aug 2019, 14:21

                  @jor-di said in suunto 9 incorrect time sync from gps:

                  @sartoric gotcha. I removed my answer to that in my reply because I thought I had misread your reply…

                  👍
                  Try to record a dummy activity to see what will happen after reset

                  SVTS - 2.40.38
                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 14 - One UI 6.1
                  Suunto App Android 5.3.5 beta
                  Suunto App IOs 2.46.0 (19453) beta on MBP M1

                  J 1 Reply Last reply 15 Aug 2019, 14:23 Reply Quote 0
                  • J Offline
                    jor di @sartoric
                    last edited by 15 Aug 2019, 14:23

                    @sartoric tried that. so far so good. will try a few more times to see if it keeps acting “normally” or whether the problem recurs

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