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    Push Notification

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • D Offline
      dombo Bronze Member @sartoric
      last edited by

      @sartoric how this should help?

      sartoricS 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @dombo
        last edited by

        @dombo said in Push Notification:

        @sartoric how this should help?

        I’ve misread the issue … you’re talking about push notification

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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        • Gabriel.SG Offline
          Gabriel.S @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos yes, on androïd.

          Phone: Blackview 9500 android 8.1
          Watches: S9 baro & ambit run
          S9 on SA… a lot of features are still missing

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          • Akos HajasA Offline
            Akos Hajas @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos I tried now everything the push notification doesn’t work…the SA doesn’t make notification on my iPhone (new activities from followed people, new comments, activities liked by follower…
            iPhone XS Max
            Suunto 9 Baro

            1 Reply Last reply Reply Quote 1
            • D Offline
              dombo Bronze Member @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos I just received push notification about suunto summit. so my system is OK and it has to be something on suunto side 😞

              Akos HajasA 1 Reply Last reply Reply Quote 0
              • Akos HajasA Offline
                Akos Hajas @dombo
                last edited by

                @dombo I got this one too but I don’t get the push notification from the SA (friends moves, likes)

                1 Reply Last reply Reply Quote 0
                • Akos HajasA Offline
                  Akos Hajas
                  last edited by

                  Push notification is still not working ☹️☹️☹️
                  From the SA to the Phone (friends moves, likes)

                  1 Reply Last reply Reply Quote 0
                  • Gabriel.SG Offline
                    Gabriel.S
                    last edited by

                    9 months since the first post about this problem ( https://forum.suunto.com/post/22081 ), and nothing new about it!

                    Phone: Blackview 9500 android 8.1
                    Watches: S9 baro & ambit run
                    S9 on SA… a lot of features are still missing

                    Akos HajasA 1 Reply Last reply Reply Quote 1
                    • Akos HajasA Offline
                      Akos Hajas @Gabriel.S
                      last edited by

                      @Gabriel-S ☹️☹️☹️

                      1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        Hi there is no issue with push notifications as you can see. Perhaps you have sportstracker also installed and did some strange setup in your account there?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        Gabriel.SG Akos HajasA 4 Replies Last reply Reply Quote 0
                        • Gabriel.SG Offline
                          Gabriel.S @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos I don’t have sportstracker installed. As mentioned in one of the 2 threads about this issue, it seems to me that the problem had started when i had changed the notifications seetings, unset some (like theres about facebook) and set as low priority for some other (like new activited from followed person).
                          Maybe some one can try to reproduce this to validate the issue.

                          Phone: Blackview 9500 android 8.1
                          Watches: S9 baro & ambit run
                          S9 on SA… a lot of features are still missing

                          1 Reply Last reply Reply Quote 0
                          • Akos HajasA Offline
                            Akos Hajas @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos I have no sportstracker on my phone and the setting is also correct…☹

                            1 Reply Last reply Reply Quote 0
                            • BulkanB Offline
                              Bulkan Moderator
                              last edited by

                              I have iPhone and the notifications work for me. In the suunto app I have all notifications on.

                              I have installed SportsTracker but without notifications.

                              What I don’t find is the possibility to notify just with vibration no with vibration and sound.

                              Hopefully one day we could config the sounds and/or vibration in the notifications.

                              Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

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                              • Akos HajasA Offline
                                Akos Hajas @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-KanelloFCFE50A5-4295-4FC5-BB60-17BD83CBF41D.jpeg

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                                • D Offline
                                  dombo Bronze Member
                                  last edited by

                                  I changed my iphone and mentioned notifications still do not work for me. Today I received push about black friday deal, so I assume configuration is OK, just suunto servers are not sending notifications about about activities.

                                  Akos HajasA 1 Reply Last reply Reply Quote 1
                                  • Akos HajasA Offline
                                    Akos Hajas @dombo
                                    last edited by

                                    @dombo
                                    I received push about black friday deal too but the suunto servers are not sending notifications about activities, likes.

                                    1 Reply Last reply Reply Quote 0
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @Akos Hajas
                                      last edited by

                                      @Akos-Hajas I will report this as well, I tested this and I AM getting notifications from SportsTracker but not from SA, I may need to delete SportsTracker to check this thoroughly.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      Akos HajasA 1 Reply Last reply Reply Quote 1
                                      • Akos HajasA Offline
                                        Akos Hajas @Brad_Olwin
                                        last edited by

                                        @Brad_Olwin thank you 👍

                                        1 Reply Last reply Reply Quote 0
                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @Akos Hajas
                                          last edited by

                                          @Akos-Hajas @Dimitrios-Kanellopoulos I am not getting iOS notifications from SA. I am getting them from SportsTracker, however. I will delete SportsTracker and test this but there may be some issue. The two apps are not acting independently on my iPhone. When I turn off notifications for SportsTracker they are turned off in SA and vice versa. When both are on I only get notifications from SportsTracker.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                                          • ianshowalterI Offline
                                            ianshowalter
                                            last edited by

                                            I’m getting all the push notifications I have enabled on my phone from SA, and I have the Sports Tracker app installed too, with those notifications showing up as well. Granted, I don’t have everything enabled (comments, new followers, new workout successfully uploaded), but they’ve been working without fail on my Android 9 phone.

                                            Watch: SSU, FW 2.8.32
                                            App: 4.22.3 beta
                                            Phone: Motorola Moto G6
                                            Android 9
                                            HRM: Polar OH1

                                            Brad_OlwinB 1 Reply Last reply Reply Quote 0
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