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    Spartan update complains

    Scheduled Pinned Locked Moved Spartan
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @Michał Rudzki
      last edited by

      @Michał-Rudzki I have many friends that dont have such an issue. Are your AGPS up to date?

      There are plenty of people I know personally and we run each Sunday that dont have such an issue.

      There is nothing wrong there, and I am expecting that your watch:

      • Either reboots and you dont sync with the app
      • Either you forget to sync AGPS

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

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      • sartoricS Offline
        sartoric Moderator @Michał Rudzki
        last edited by sartoric

        I record at least 3 activities a week with gps and I never had such an issue.
        Well, in fact I had it once, because of a soft reset and the watch had no data connection, so no AGPS. It tooks 5/10 minutes to do the fix and get satellites.

        … you don’t need to comment on things that are obvious.

        Oh, maybe I shouldn’t have replied

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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        • Mff73M Offline
          Mff73 @Michał Rudzki
          last edited by Mff73

          @Michał-Rudzki
          Just to try to help also 😉
          I also have a Spartan, and GPS is found very quickly, except if :
          1- AGPS data are not there (after a reboot they disapear and sync with SA is mandatory (and check again data are there with proper date))
          2- AGPS data are old enough to delay the fix (regular sync with SA is needed)
          3- trying to fix far away from previous GPS fix and watch need more time to fix
          4- trying also to get a fix while moving (driving a car, etc…)

          If you are not in these case (my cases 🙂 ) then either your unit is faulty or something we have not think about (like some magnet gloves 😊 = just a joke)

          [edit] : but fixing during one hour 😞

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          EgikaE 1 Reply Last reply Reply Quote 2
          • D Offline
            DavorP
            last edited by

            I have Spartan Ultra and no problem with GPS fix. It is matter of second(s).

            1 Reply Last reply Reply Quote 0
            • EgikaE Offline
              Egika Platinum Member @Mff73
              last edited by

              @Mff73 one more: after updating AGPS from the app, the watch needs some time to unpack the data until they become effective.
              I remeber this time is within a few minutes

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              Mff73M 1 Reply Last reply Reply Quote 5
              • Mff73M Offline
                Mff73 @Egika
                last edited by

                @Egika said in Spartan update complains:

                @Mff73 one more: after updating AGPS from the app, the watch needs some time to unpack the data until they become effective.
                I remeber this time is within a few minutes

                Yep, i never experienced this waiting, but @Dimitrios-Kanellopoulos explained that. So it is 🙂

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

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                • Saketo NemoS Offline
                  Saketo Nemo Moderator
                  last edited by

                  Mine SSU too. Tried saturday, GPS fixed after a few seconds

                  1 Reply Last reply Reply Quote 0
                  • J Offline
                    JonasJkp @Brad_Olwin
                    last edited by

                    @Brad_Olwin hi Brad. Great to get an answer. I’ve used the watch for 2years without this issue, it appeared after a software update q1 this year.

                    Yes I have hard reset the watch. If feelings are turned on it often works, with feelings of it freezes and I loose my workout. I have two big virtual competitions Coming up (Lidingöloppet and a marathon) and as of now it seemed that Im being forced to by a Garmin o Polar watch.

                    1 Reply Last reply Reply Quote 0
                    • B Offline
                      bbx100 Bronze Member
                      last edited by

                      I really miss that baro trend indicator on my SSWHR baro which finally a few days ago returned on watch face in s9 baro. I had it on my old core and missed it on my spartan baro. So it needed two generation of watches from ambit over spartan to return on the watch face os S9. Maybe Suunto will return other features from ambit watches which are missing, in some version of Suunto 11 watch in the future…

                      1 Reply Last reply Reply Quote 2
                      • DRezvoffD Offline
                        DRezvoff
                        last edited by

                        The clock began to hang 1-2 times a month after the completion of training… write - preservation, but passes 2, 3, 4 hours, notifications come, but the clock continues to try to keep training… helps only soft reset, after which the clock saves the number of calories spent and steps taken, but the workout is removed…
                        Is that a firmware problem?

                        Suunto 9 Peak Pro Titanium
                        Suunto Spartan Sport WHR
                        Sony Xperia 1, Android 10.

                        Mff73M 1 Reply Last reply Reply Quote 0
                        • Mff73M Offline
                          Mff73 @DRezvoff
                          last edited by

                          @DRezvoff said in Spartan update complains:

                          Is that a firmware problem?

                          Maybe, but maybe not. If a FW bug was i presume it should have already raised, but …

                          If it worked for you and begin to fail, it could just be something now stucked in your watch. Either first soft reset it and see, and if not successful, contemplate to hard reset after complete sync to make the FW fresh.

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          DRezvoffD 1 Reply Last reply Reply Quote 0
                          • DRezvoffD Offline
                            DRezvoff @Mff73
                            last edited by

                            @Mff73 if there are no other options. then yes. hard reset only
                            and reconfigure hours, workouts, and more…: (

                            Suunto 9 Peak Pro Titanium
                            Suunto Spartan Sport WHR
                            Sony Xperia 1, Android 10.

                            sartoricS 1 Reply Last reply Reply Quote 0
                            • sartoricS Offline
                              sartoric Moderator @DRezvoff
                              last edited by

                              @DRezvoff
                              I would start with a soft reset first.
                              I never had that kind of problem, maybe once in years.

                              SVTS - 2.40.38
                              SSSWHR BARO Amber - 2.8.32
                              Samsung A5 2016 - Android 7.0
                              Samsung A33 2022 - Android 14 - One UI 6.1
                              Suunto App Android 5.2.5 beta
                              Suunto App IOs 2.45.0 (19123) beta on MBP M1

                              DRezvoffD 1 Reply Last reply Reply Quote 0
                              • DRezvoffD Offline
                                DRezvoff @sartoric
                                last edited by

                                @sartoric well, I have to do a sotf reset all the time a month… :(((

                                Suunto 9 Peak Pro Titanium
                                Suunto Spartan Sport WHR
                                Sony Xperia 1, Android 10.

                                Mff73M 1 Reply Last reply Reply Quote 0
                                • Mff73M Offline
                                  Mff73 @DRezvoff
                                  last edited by

                                  @DRezvoff
                                  just to check : your issue is that your watch is blocked at the saving workout step ? Like never ending saving ?
                                  If so, do you have enabled the “feeling” option ? it was a workaround for such issues if i remember well.
                                  If already enabled, you still can try to connect it to SA right after soft reset and send logs to suunto (i guess).

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  DRezvoffD 1 Reply Last reply Reply Quote 1
                                  • DRezvoffD Offline
                                    DRezvoff @Mff73
                                    last edited by

                                    @Mff73 The feeling option is enabled.
                                    if the problem is known and it is clearly a clock software problem, why is there no bug fix update???

                                    Suunto 9 Peak Pro Titanium
                                    Suunto Spartan Sport WHR
                                    Sony Xperia 1, Android 10.

                                    1 Reply Last reply Reply Quote 1
                                    • sartoricS Offline
                                      sartoric Moderator
                                      last edited by

                                      @DRezvoff
                                      Did you contacted suunto support ? I would do it

                                      SVTS - 2.40.38
                                      SSSWHR BARO Amber - 2.8.32
                                      Samsung A5 2016 - Android 7.0
                                      Samsung A33 2022 - Android 14 - One UI 6.1
                                      Suunto App Android 5.2.5 beta
                                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                      DRezvoffD 1 Reply Last reply Reply Quote 0
                                      • DRezvoffD Offline
                                        DRezvoff @sartoric
                                        last edited by

                                        @sartoric I hope Suunto technicians read this forum and are aware of the problem…
                                        if there are no changes, I will contact support directly

                                        Suunto 9 Peak Pro Titanium
                                        Suunto Spartan Sport WHR
                                        Sony Xperia 1, Android 10.

                                        isaziI 1 Reply Last reply Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator @DRezvoff
                                          last edited by

                                          @DRezvoff better contact support, Suunto is not really monitoring this forum for bugs. There are a couple of developers here in the forum, sure, but it is better to let Suunto know.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          DRezvoffD 1 Reply Last reply Reply Quote 0
                                          • DRezvoffD Offline
                                            DRezvoff @isazi
                                            last edited by

                                            @isazi The Russian support service could not help me… they give a standard set of actions that are written on the Suunto website.
                                            The clock began to lie at a climb of 20-50 m… that’s a lot. I have repeatedly thought about changing the clock to Garmin, they release updates regularly.

                                            Suunto 9 Peak Pro Titanium
                                            Suunto Spartan Sport WHR
                                            Sony Xperia 1, Android 10.

                                            isaziI M 2 Replies Last reply Reply Quote 0
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