Spartan update complains

Michał Rudzki

@Dimitrios-Kanellopoulos yes, really. I’ve already requested a ticket to support, what I got was reset the watch to the default. No one asks me about logs etc… you don’t need to comment on things that are obvious.

Dimitrios Kanellopoulos

@Michał-Rudzki I have many friends that dont have such an issue. Are your AGPS up to date?

There are plenty of people I know personally and we run each Sunday that dont have such an issue.

There is nothing wrong there, and I am expecting that your watch:

Either reboots and you dont sync with the app
Either you forget to sync AGPS

sartoric

I record at least 3 activities a week with gps and I never had such an issue.
Well, in fact I had it once, because of a soft reset and the watch had no data connection, so no AGPS. It tooks 5/10 minutes to do the fix and get satellites.

… you don’t need to comment on things that are obvious.

Oh, maybe I shouldn’t have replied

Mff73

@Michał-Rudzki
Just to try to help also
I also have a Spartan, and GPS is found very quickly, except if :
1- AGPS data are not there (after a reboot they disapear and sync with SA is mandatory (and check again data are there with proper date))
2- AGPS data are old enough to delay the fix (regular sync with SA is needed)
3- trying to fix far away from previous GPS fix and watch need more time to fix
4- trying also to get a fix while moving (driving a car, etc…)

If you are not in these case (my cases ) then either your unit is faulty or something we have not think about (like some magnet gloves = just a joke)

[edit] : but fixing during one hour

DavorP

I have Spartan Ultra and no problem with GPS fix. It is matter of second(s).

Egika

@Mff73 one more: after updating AGPS from the app, the watch needs some time to unpack the data until they become effective.
I remeber this time is within a few minutes

Mff73

@Egika said in Spartan update complains:

@Mff73 one more: after updating AGPS from the app, the watch needs some time to unpack the data until they become effective.
I remeber this time is within a few minutes

Yep, i never experienced this waiting, but @Dimitrios-Kanellopoulos explained that. So it is

Saketo Nemo

Mine SSU too. Tried saturday, GPS fixed after a few seconds

JonasJkp

@Brad_Olwin hi Brad. Great to get an answer. I’ve used the watch for 2years without this issue, it appeared after a software update q1 this year.

Yes I have hard reset the watch. If feelings are turned on it often works, with feelings of it freezes and I loose my workout. I have two big virtual competitions Coming up (Lidingöloppet and a marathon) and as of now it seemed that Im being forced to by a Garmin o Polar watch.

bbx100

I really miss that baro trend indicator on my SSWHR baro which finally a few days ago returned on watch face in s9 baro. I had it on my old core and missed it on my spartan baro. So it needed two generation of watches from ambit over spartan to return on the watch face os S9. Maybe Suunto will return other features from ambit watches which are missing, in some version of Suunto 11 watch in the future…

DRezvoff

The clock began to hang 1-2 times a month after the completion of training… write - preservation, but passes 2, 3, 4 hours, notifications come, but the clock continues to try to keep training… helps only soft reset, after which the clock saves the number of calories spent and steps taken, but the workout is removed…
Is that a firmware problem?

Mff73

@DRezvoff said in Spartan update complains:

Is that a firmware problem?

Maybe, but maybe not. If a FW bug was i presume it should have already raised, but …

If it worked for you and begin to fail, it could just be something now stucked in your watch. Either first soft reset it and see, and if not successful, contemplate to hard reset after complete sync to make the FW fresh.

DRezvoff

@Mff73 if there are no other options. then yes. hard reset only
and reconfigure hours, workouts, and more…: (

sartoric

@DRezvoff
I would start with a soft reset first.
I never had that kind of problem, maybe once in years.

DRezvoff

@sartoric well, I have to do a sotf reset all the time a month… :(((

Mff73

@DRezvoff
just to check : your issue is that your watch is blocked at the saving workout step ? Like never ending saving ?
If so, do you have enabled the “feeling” option ? it was a workaround for such issues if i remember well.
If already enabled, you still can try to connect it to SA right after soft reset and send logs to suunto (i guess).

DRezvoff

@Mff73 The feeling option is enabled.
if the problem is known and it is clearly a clock software problem, why is there no bug fix update???

sartoric

@DRezvoff
Did you contacted suunto support ? I would do it

DRezvoff

@sartoric I hope Suunto technicians read this forum and are aware of the problem…
if there are no changes, I will contact support directly

isazi

@DRezvoff better contact support, Suunto is not really monitoring this forum for bugs. There are a couple of developers here in the forum, sure, but it is better to let Suunto know.