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Suunto 7: Breaks in Fit daily heart rate

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  • ? Offline
    A Former User @Brad_Olwin
    last edited by 5 Feb 2020, 20:10

    @Brad_Olwin said in Suunto 7: Breaks in Fit daily heart rate:

    You have rebooted the watch, right? That seemed to help for a day or two.

    Yes, it is better after reboot, indeed. Probably I should get into habit of doing that daily until the updates roll.

    B 1 Reply Last reply 5 Feb 2020, 22:41 Reply Quote 1
    • B Offline
      Brad_Olwin Moderator @Guest
      last edited by 5 Feb 2020, 22:41

      @NickK A reset won’t solve the issue and too much hassle. Just reboot when you need to. Hopefully fixed on next release.

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      P 1 Reply Last reply 5 Feb 2020, 23:22 Reply Quote 0
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        pilleus @Brad_Olwin
        last edited by 5 Feb 2020, 23:22

        @Brad_Olwin said in Suunto 7: Breaks in Fit daily heart rate:

        issue

        What is the reason for the issue? And why is my S7 not affected? Or is it too fresh? 🤔

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        B 1 Reply Last reply 6 Feb 2020, 04:33 Reply Quote 0
        • B Offline
          Brad_Olwin Moderator @pilleus
          last edited by 6 Feb 2020, 04:33

          @pilleus With the last firmware update, my daily HR improved a lot and I saw few “breaks.” Others seemed to be having more issues. It may be a Fit to watch connection as opposed to the HR and may be an issue for Google. I think Suunto is planning to port the activities to SA, which would be much better IMHO.

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          P ? 2 Replies Last reply 6 Feb 2020, 09:14 Reply Quote 1
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            pilleus @Brad_Olwin
            last edited by pilleus 2 Jun 2020, 09:15 6 Feb 2020, 09:14

            @Brad_Olwin said in Suunto 7: Breaks in Fit daily heart rate:

            I think Suunto is planning to port the activities to SA, which would be much better IMHO.

            But I hope that the export to Fit will stay alive as an option (ticwatch can sync to the own health app and/or to Fit) , because in Fit there are all data available (heart rate, steps, sleep, activities, weight) from several watches. For me a reason to choose the WearOS powered S7.

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            B 1 Reply Last reply 6 Feb 2020, 13:07 Reply Quote 0
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              pilleus
              last edited by 6 Feb 2020, 12:44

              @Brad_Olwin said in Suunto 7: Breaks in Fit daily heart rate:

              port the activities to SA

              In my Suunto App at the phone there is an information amongst my activities which is showing S7 and Google Fit.

              I would return the S7 if it shouldn’t be possible in the future to sync with Fit as sold and touted.

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              B 1 Reply Last reply 6 Feb 2020, 17:54 Reply Quote 0
              • B Offline
                Bulkan Moderator @pilleus
                last edited by 6 Feb 2020, 13:07

                @pilleus This is what I want. Sleep, heart rate and steps in Suunto app and in Health in OS.

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                • ? Offline
                  A Former User @Brad_Olwin
                  last edited by 6 Feb 2020, 14:53

                  @Brad_Olwin Yes, reset is time consuming but I think it’s the only way forward. Rebooted the watch after charging today. Already have several breaks inside a three hour period. The watch’s been on my wrist since 7:00 but hasn’t measured heart heart rate until 7:47, then it took another reading at 8:34 and called it a day. It’s 9:52 now, I launched Fit on the watch several times, but it’s holding tight. No daily HR for ya!

                  I think the problem is Fit on Wear OS. If this were a phone connectivity issue, I’d imagine I would have still had a decent graph in my watch’s Fit.

                  1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @Guest
                    last edited by A Former User 2 Jun 2020, 16:15 6 Feb 2020, 16:12

                    Looks like daily HR is getting worse by the day for me, sadly. After today’s reboot, Fit is pretty much out:

                    Screenshot_20200206-110936.jpg

                    That single value around 11:05 is a manual reading. Basically, daily HR hasn’t worked since about 9:00. Forced-exited Fit on the watch, cleared the cache. Will see if this helps.

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                    • B Offline
                      Brad_Olwin Moderator @pilleus
                      last edited by 6 Feb 2020, 17:54

                      @pilleus I don’t think that Fit import will be changed, I think that the data will be collected in SA as well.

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                      P 1 Reply Last reply 6 Feb 2020, 18:01 Reply Quote 1
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                        pilleus @Brad_Olwin
                        last edited by 6 Feb 2020, 18:01

                        @Brad_Olwin said in Suunto 7: Breaks in Fit daily heart rate:

                        @pilleus I don’t think that Fit import will be changed, I think that the data will be collected in SA as well.

                        It’s okay, I was wrong. Fit is the app which collects data from the sensors in the watch. It’s a native function of Fit and has nothing to do with Suunto App.

                        This will remain (steps, heart rate, distance) even if the data are synced into the Suunto App. And if there will be no connection between Suunto App and Fit to export activities, it does not matter, because I import the activities from Strava to Fit.

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                          A Former User
                          last edited by A Former User 2 Jun 2020, 18:56 6 Feb 2020, 18:43

                          Looks like Google has just pushed updates to both phone and watch Fit apps. No new features announced, so I’d assume we are seeing bug fixes. Who knows? Maybe this will resolve the daily heart rate breaks. After force-stop and cache clean things appear to be working fine for the past few hours.

                          P 1 Reply Last reply 6 Feb 2020, 19:00 Reply Quote 1
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                            pilleus @Guest
                            last edited by 6 Feb 2020, 19:00

                            @NickK this would explain the fact that I had no problems at all. Fit on the phone was updated on 30.01.20, on the watch too. I setup the watch on 31.01.20, both updates included. 👍

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                            ? 1 Reply Last reply 6 Feb 2020, 19:01 Reply Quote 0
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                              A Former User @pilleus
                              last edited by A Former User 2 Jun 2020, 19:03 6 Feb 2020, 19:01

                              @pilleus We are talking new updates, pushed today 😂 I was setting up on Feb 1 and picked everything prior to that day in initial updates.

                              Actually, there was one new feature in phone’s Fit: the application theme can now be selected in preferences.

                              P 1 Reply Last reply 6 Feb 2020, 19:04 Reply Quote 0
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                                pilleus @Guest
                                last edited by 6 Feb 2020, 19:04

                                @NickK said in Suunto 7: Breaks in Fit daily heart rate:

                                new updates

                                In Android? I have just checked PlayStore, no updates available for Fit. 😳

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                                ? 1 Reply Last reply 6 Feb 2020, 19:07 Reply Quote 0
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                                  A Former User @pilleus
                                  last edited by 6 Feb 2020, 19:07

                                  @pilleus Yes, Android. I’m sure Play Store rollout globally is staggered. The latest update I see is from today, Feb 6

                                  P 2 Replies Last reply 6 Feb 2020, 19:12 Reply Quote 1
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                                    pilleus @Guest
                                    last edited by 6 Feb 2020, 19:12

                                    @NickK okay, Germany at the end of the world 😅

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                                      pilleus @Guest
                                      last edited by pilleus 2 Jul 2020, 08:22 7 Feb 2020, 08:21

                                      @NickK said in Suunto 7: Breaks in Fit daily heart rate:

                                      The latest update I see is from today, Feb 6

                                      Which version is in the latest update shown? 🤔

                                      Here my last update:

                                      Screenshot_20200207_092124_com.android.vending~2.jpg

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                                      J 1 Reply Last reply 13 Feb 2021, 15:17 Reply Quote 0
                                      • C Offline
                                        cjp131
                                        last edited by 7 Feb 2020, 21:01

                                        Have you been able to resolve your heart rate issues here, @NickK? My S7 seems to be doing the same thing…

                                        ? 1 Reply Last reply 7 Feb 2020, 21:06 Reply Quote 0
                                        • ? Offline
                                          A Former User @cjp131
                                          last edited by 7 Feb 2020, 21:06

                                          @cjp131 Unfortunately, no. New version of Fit both the phone/client, force-stopping/cache clearing/watch reboot all fix issue for a short amount of time, and then it comes back. I don’t think I encountered it with Fossil. Might switch for a few days to it just to double check.

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