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    Suunto 7 sync issue

    Scheduled Pinned Locked Moved Suunto 7
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    • Manuel SilvestriM Offline
      Manuel Silvestri Bronze Member
      last edited by

      @NickK I Have the same problem with sync the running activity. It is present in the watch with yellow icon but not in Sunto App, nor in strava and TrainingPeaks. The strange thing is that I subscribed to https://quantified-self.io, connected to my suunto account and the acivity is correctly uploaded!!!

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      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager
        last edited by

        Logging in / out of the app (also reinstall ) doesn’t help?

        Does this happen with specific platform (ioS / Android) ?

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        Manuel SilvestriM Gareth StockdaleG 2 Replies Last reply Reply Quote 0
        • Manuel SilvestriM Offline
          Manuel Silvestri Bronze Member @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos I reinstalled the Suunto app (I’m using iOS) but the running activity is till missing.

          1 Reply Last reply Reply Quote 1
          • Gareth StockdaleG Offline
            Gareth Stockdale @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos I am using android

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @Gareth Stockdale
              last edited by

              @Gareth-Stockdale and you still have issues?

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              Gareth StockdaleG 1 Reply Last reply Reply Quote 0
              • Gareth StockdaleG Offline
                Gareth Stockdale @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos I am still missing that 10 mile run from Sunday. However after a factory reset and sync to phone, my last couple of runs have synced near instantaneously.

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Gareth Stockdale
                  last edited by

                  @Gareth-Stockdale factory reset would have wiped all data , so sorry for that.

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  Gareth StockdaleG 1 Reply Last reply Reply Quote 0
                  • Gareth StockdaleG Offline
                    Gareth Stockdale @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos yeah understood, but it was yellow for > 24 hours before that. I guess it’s not sat in the cloud. I have some data on Google fit, can I upload that to suunto app or just Strava?

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                    • ? Offline
                      A Former User @Gareth Stockdale
                      last edited by

                      @Gareth-Stockdale You can use SyncMyTracks to pull data from Google Fit into Strava or Movescount. The latter would throw it over the fence to Suunto assuming you have MC and the accounts are linked. You can also push into Sports Tracker, the original backend for Suunto app.

                      Gareth StockdaleG 1 Reply Last reply Reply Quote 0
                      • Gareth StockdaleG Offline
                        Gareth Stockdale @Guest
                        last edited by Gareth Stockdale

                        @NickK I just loaded up laptop (windows 10 pro) but suunto 7 now is not recognised by suuntolink app. Tried all the troubleshooting tips it offers. Any idea?

                        I have tried USB and Bluetooth. I note that even though laptop says it is connected, I end up with two Suunto 7 2782 connections, one paired and one connected. However on my watch it says disconnected. When I click connect, it stays disconnected. But laptop says connected.

                        Gareth StockdaleG 1 Reply Last reply Reply Quote 0
                        • Gareth StockdaleG Offline
                          Gareth Stockdale @Gareth Stockdale
                          last edited by

                          @Gareth-Stockdale ignore that, just remembered watch does not connect with those. However as movescount is synced to suunto app, if I can upload to that, it should all appear.

                          Gareth StockdaleG 1 Reply Last reply Reply Quote 0
                          • Gareth StockdaleG Offline
                            Gareth Stockdale @Gareth Stockdale
                            last edited by

                            @Gareth-Stockdale looks like sports tracker cannot send back to movescount. Will put up with that run being lost on suunto, but have something on Strava 😉

                            ? 1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User @Gareth Stockdale
                              last edited by

                              @Gareth-Stockdale There’s a sync from Movescount to Suunto (if you connected the two) but not in the opposite direction. If you still need to have things in MC, I recommend a third party app like PhoneGap or SyncMyTracks.

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