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Suunto Core Extreme Edition Everest

Scheduled Pinned Locked Moved Watches
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  • V Offline
    Vitalie
    last edited by 3 Mar 2020, 05:05

    For years, I have been an avid fan of Suunto products. Some time ago I purchased in “New Old Stock” condition the “Suunto Core Extreme Edition Everest” watch which has become a true gem in my collection. I have been enjoying this watch for several months until I noticed that display symbols / pixels have started to gradually disappear: currently 5 lines of display pixels are gone. Battery replacement did not help to fix this issue. Sent 2 emails with supporting photos to support@suunto.com but got no response. Would appreciate any advice on how to have this issue fixed.

    F 1 Reply Last reply 3 Mar 2020, 08:40 Reply Quote 0
    • F Offline
      freeheeler @Vitalie
      last edited by 3 Mar 2020, 08:40

      @Vitalie
      try this link… https://www.suunto.com/Support/Repair-services/Online-Service-Request/

      you can also chat to the team in advance if you like.

      living sideways

      V 1 Reply Last reply 3 Mar 2020, 11:04 Reply Quote 0
      • V Offline
        Vitalie @freeheeler
        last edited by 3 Mar 2020, 11:04

        @TELE-HO thank you very much for your prompt advice. I will visit the nearest service center in the Philippines. I wonder if they will ask me to pay. It’s a pity that a special and limited edition watch has this kind of deffect.

        D 1 Reply Last reply 3 Mar 2020, 11:11 Reply Quote 1
        • D Offline
          Dimitrios Kanellopoulos Community Manager @Vitalie
          last edited by 3 Mar 2020, 11:11

          @Vitalie if it’s in warranty then it should be cost free

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          V 1 Reply Last reply 3 Mar 2020, 11:17 Reply Quote 0
          • V Offline
            Vitalie @Dimitrios Kanellopoulos
            last edited by 3 Mar 2020, 11:17

            @Dimitrios-Kanellopoulos i bought it on eBay in new condition, so not sure if warranty will apply 😞

            D 1 Reply Last reply 3 Mar 2020, 11:51 Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @Vitalie
              last edited by 3 Mar 2020, 11:51

              @Vitalie check S/N it usually start with production year maybe you are lucky

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              V 1 Reply Last reply 3 Mar 2020, 14:16 Reply Quote 0
              • V Offline
                Vitalie @Dimitrios Kanellopoulos
                last edited by 3 Mar 2020, 14:16

                @Dimitrios-Kanellopoulos serial number is 04561755

                D 1 Reply Last reply 3 Mar 2020, 15:01 Reply Quote 0
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @Vitalie
                  last edited by 3 Mar 2020, 15:01

                  @Vitalie not sure. The best thing Todo is ask support. Sorry I wish I could help

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  V 1 Reply Last reply 4 Mar 2020, 05:04 Reply Quote 0
                  • V Offline
                    Vitalie @Dimitrios Kanellopoulos
                    last edited by 4 Mar 2020, 05:04

                    @Dimitrios-Kanellopoulos yes, I will do so. Thank you very much for your guidance!

                    1 Reply Last reply Reply Quote 1
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