GPS issue

[Michał Rudzki]

Hi,
From 1.5 years I am having issues with GPS fix, It’s almost impossible to force watch to catch GPS fix (waited around 30 minutes, and next 30 minutes of training). Today I am rally Pis… Of… because of water and the possibility to catch GPS FIX. Nothing helps to restart, turning on/off GALILEO GLONASS, connecting to the SuuntApp. I remember once I requested a ticket to Suunto but they didn’t respond to my request. I remember once in the past I head that similar issue but after flashing old software everything starts working fine, but after upgrading to the latest all started from the beginning. I need to wait a couple of mines or even hours to get GPS fix. I am pretty sure it’s related to the firmware… is there someone on that forum who can contact with Suunto developers… I am really frustrated that situation because from update to update I don’t see any progress and even logic like they say how I can put trust to that if no one from support is possible to help me…

[isazi]

@Michał-Rudzki that’s very weird, I haven’t heard other people complaining for such long time to fix. Have you contacted support? Maybe there is something wrong with your watch.

[sartoric]

@Michał-Rudzki
Which watch do you have ?
Where are you trying to get fix ? Inside water ?

[surfboomerang]

Just to be sure… are you outside when you try to get a fix?
Waiting so long isn’t normal. My Suunto 9 is almost instant. 20 sec max on a bad day.

[Mff73]

@Michał-Rudzki
What watch exactly do you have ? We are in Spartan topics, and you wrote about Galileo (which is not supported be Spartan).
Which FW version on this watch, please ?

[Dimitrios Kanellopoulos]

@Michał-Rudzki if you own an S9 the s9 with the latest FW should get GPS very very fast.

If you have this problem then please send your unit for service

[Michał Rudzki]

Sorry for missing detail information it’s Spartan Sport HR v2.8.32 and you have right it’s about GLONASS

[Dimitrios Kanellopoulos]

@Michał-Rudzki Do you have AGPS synced?