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    Deleted an item from app in error

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • Trevor MetrowichT Offline
      Trevor Metrowich
      last edited by

      Hi. I had a horrific cycling accident a month ago and ended up in hospital where I am still. For so

      I removed the activity from the Suunto App and Strava as it was traumatic to see it there. I would now like to load it from the watch again to the app and strava. How do I do this as when I sync now it does not load that item.

      Thanks

      sartoricS 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @Trevor Metrowich
        last edited by

        @Trevor-Metrowich
        If the activity is still in the watch an uninstall/reinstall should do the job

        Android or IOs ?

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        Trevor MetrowichT 1 Reply Last reply Reply Quote 0
        • Trevor MetrowichT Offline
          Trevor Metrowich @sartoric
          last edited by

          @sartoric Hi. Yes it is still on the watch. It is android.

          sartoricS Mff73M 2 Replies Last reply Reply Quote 0
          • sartoricS Offline
            sartoric Moderator @Trevor Metrowich
            last edited by

            @Trevor-Metrowich
            Ok, so you can try to wipe data app from android Settings/App, without uninstalling it

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

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            • isaziI Online
              isazi Moderator
              last edited by

              If it was properly synchronized once from watch to the cloud, and then deleted, I think it’s gone.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              Mff73M 1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73 @isazi
                last edited by

                @isazi said in Deleted an item from app in error:

                If it was properly synchronized once from watch to the cloud, and then deleted, I think it’s gone.

                No πŸ™‚
                If still on the watch (and with complete data on the watch = no watch Firmware update/hard reset since now), then App cache clearing and/or SuuntoApp desintall+reinstall will complete a full sync again from watch to SA.
                It is really nice to have, for any traumatic deletion (@Trevor-Metrowich with all humour+respect+courage to you πŸ˜‰ ) to recover an activity IF STILL ON THE WATCH

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

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                • Mff73M Offline
                  Mff73 @Trevor Metrowich
                  last edited by

                  @Trevor-Metrowich said in Deleted an item from app in error:

                  @sartoric Hi. Yes it is still on the watch. It is android.

                  @Trevor-Metrowich , our beloved @sartoric , forget to precise ( πŸ™‚ ), that activity can still be seen on the watch, but with no complete data after a hard reset or FW update. Unless you are sure not to have done this in Hospital ( 😞 ), you can check in your watch if the activity logbook contains details, like graphs, ascent/descent, etc… --> then @sartoric advices will work.

                  @sartoric , how many times have we answered this kind of stuff πŸ™‚ ?

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  sartoricS 1 Reply Last reply Reply Quote 0
                  • sartoricS Offline
                    sartoric Moderator @Mff73
                    last edited by

                    @Mff73 said in Deleted an item from app in error:

                    @sartoric , how many times have we answered this kind of stuff ?

                    can be counted https://forum.suunto.com/search?term=deleted activity&in=titlesposts
                    😁😁😁

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                    Mff73M 1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73 @sartoric
                      last edited by

                      @sartoric said in Deleted an item from app in error:

                      @Mff73 said in Deleted an item from app in error:

                      @sartoric , how many times have we answered this kind of stuff ?

                      can be counted https://forum.suunto.com/search?term=deleted activity&in=titlesposts
                      😁😁😁

                      And it is quick and efficient πŸ™‚
                      55950207-a304-4b75-bd47-612d402210e1-image.png

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

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                      • Mff73M Offline
                        Mff73
                        last edited by

                        @Trevor-Metrowich
                        Sorry for all these bad jokes of some old members too much confined. πŸ˜‡
                        Keep us updated if your activity is OK in SA after these checks and solutions.

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        Trevor MetrowichT 1 Reply Last reply Reply Quote 0
                        • Trevor MetrowichT Offline
                          Trevor Metrowich @Mff73
                          last edited by

                          @Mff73 thanks so much. Am going home Tueaday so will try it then. I did check and can see the activity in the logbook with all the details.

                          1 Reply Last reply Reply Quote 1
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager
                            last edited by

                            Dont forget to

                            • Unpair via BT settings
                            • Uninstall app

                            Install, pair etc

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

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