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    Migration to Suunto App in 04/2020 and very unhappy with the result

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • J Offline
      jsuarez Bronze Member @RiphRaph
      last edited by

      @RiphRaph said in Migration to Suunto App in 04/2020 and very unhappy with the result:

      @Brad_Olwin No. Just no. I’m sure QS is a very fine interface, but Movescount Web was a significant factor in my decision to purchase the Spartan and arbitrarily discontinuing the service without offering an equivalent alternative is just not an acceptable way to treat customers.

      Amen to that. While QS is great, it is not an official feature.

      1 Reply Last reply Reply Quote 5
      • N Offline
        Navigator Bronze Member @sartoric
        last edited by Navigator

        @sartoric I’ve got an Apple Watch 4 Cellular. It obviously depends how you use. I don’t refer to the vector mapping all that often as memorise my route well before I start off. Do use optical heart rate. After about three hours into a walk the battery on the watch is down to about 75% remaining

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        • Mathias SpoerrM Offline
          Mathias Spoerr Bronze Member @Egika
          last edited by

          @Egika The most wanted feature is a Web Frontend, so I am wondering to whom they are listening.
          The Alpine Skiing issue is a bug and should be fixed anyway, but in MC I was able to workaround this bug…
          And I do plenty of Ski Touring the whole winter 😉

          zvonejanZ 1 Reply Last reply Reply Quote 5
          • zvonejanZ Offline
            zvonejan Bronze Member @Mathias Spoerr
            last edited by zvonejan

            @Mathias-Spoerr said in Migration to Suunto App in 04/2020 and very unhappy with the result:

            @Egika The most wanted feature is a Web Frontend, so I am wondering to whom they are listening.

            That is easy. They listen only to themselves more or less. Do not know what they do with this votes for WEB frontend and how they disscus about that in internal meeting with product managers and developers

            sartoricS 1 Reply Last reply Reply Quote 2
            • sartoricS Offline
              sartoric Moderator @zvonejan
              last edited by sartoric

              @zvonejan said in Migration to Suunto App in 04/2020 and very unhappy with the result:

              Do not know what they do with this votes for WEB frontend and how they disscus about that in internal meeting with product managers and developers

              Please all, try to stay in topic
              The “features votes” subject has been already deeply discussed in several thread (last comment from @Brad_Olwin quoting @Dimitrios-Kanellopoulos yesterday) and it’s useless to start again here.

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

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              • MarynM Offline
                Maryn Silver Members @Bryan Cook
                last edited by Maryn

                @Bryan-Cook you can download mc app if you installed it sometime ago . Just go to App Store -> Account -> bought apps . You will find it on the list and you can install it again .

                If you never installed in on iOS device then it isn’t possible to restore it .

                Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                Steve FordeS 1 Reply Last reply Reply Quote 1
                • sartoricS Offline
                  sartoric Moderator
                  last edited by

                  @sartoric said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                  Please all, try to stay in topic

                  WOW I got downvotes for asking to stay in topic … now I’m a real influencer

                  😁 😁 😁

                  SVTS - 2.40.38
                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 14 - One UI 6.1
                  Suunto App Android 5.2.5 beta
                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                  zvonejanZ 1 Reply Last reply Reply Quote 2
                  • zvonejanZ Offline
                    zvonejan Bronze Member @sartoric
                    last edited by

                    @sartoric

                    I have nothing against you or any moderators here. I realy appreciate your hard work and the fact that you have to deal with the wrath of us users. But, there is great dissatisfaction here from a lot of users, because we just can not face with this ‘strange’ situation. It is not simple, I am a suunto user for 8 years and I not used to be treated this way. But what can we do here, that is the way it is. Keep up a good work here (mods) and have a nice day

                    1 Reply Last reply Reply Quote 4
                    • sartoricS Offline
                      sartoric Moderator
                      last edited by sartoric

                      Just to clarify , I was kidding. I don’t care about downvotes 😄 but to keep the discussion meaningful WE should avoid to go off-topic … too much 🙂

                      There are specific threads where we are discussing taken decisions or complaints and it isn’t worth to fill every discussion with the same “topics”

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      1 Reply Last reply Reply Quote -1
                      • Mathias SpoerrM Offline
                        Mathias Spoerr Bronze Member @Brad_Olwin
                        last edited by

                        @Brad_Olwin Is there a thread or post with an official statement and explanation why there are no plans for a web frontend?

                        zvonejanZ Mff73M 2 Replies Last reply Reply Quote 0
                        • zvonejanZ Offline
                          zvonejan Bronze Member @Mathias Spoerr
                          last edited by zvonejan

                          @Mathias-Spoerr said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                          @Brad_Olwin Is there a thread or post with an official statement and explanation why there are no plans for a web frontend?

                          :D:D yeah right. dream on.Just a decision that this is not their priority because they know what we need and what is best for us and that is not WEB frontend. However Dimitri’s QS is realy nice if you look for summaries (one of the best). But we all want a closed ecosystem without opening five or more WEB pages and apps to see something.

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                          • Mff73M Offline
                            Mff73 @Mathias Spoerr
                            last edited by

                            @Mathias-Spoerr said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                            Is there a thread or post with an official statement and explanation why there are no plans for a web frontend?

                            I personnally can’t remember any official statement (or i missed it). On the contrary of Structured Workout.

                            Thus, one can imagine that : no news is good news (and Suunto shows that they would never more promise something), the most voted post here is the WebSite one.
                            Why not dream it may come ? Or not…

                            But also be satisfied of what one have, and don’t expect too much for any future, but just request politely and express polite opinions : latest decision is on Suunto side to give something or not, and on customer side to stay with Suunto or not.

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

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                            • zvonejanZ Offline
                              zvonejan Bronze Member
                              last edited by

                              MONTHLY SUMMARY is gone in Movescount. Only last 30 days and yearly summary

                              Mff73M 1 Reply Last reply Reply Quote 0
                              • Mff73M Offline
                                Mff73 @zvonejan
                                last edited by

                                @zvonejan said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                                MONTHLY SUMMARY is gone in Movescount. Only last 30 days and yearly summary

                                Not gone but buggy.
                                Click on the month name and tell what happen?

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

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                                • zvonejanZ Offline
                                  zvonejan Bronze Member
                                  last edited by

                                  click on april

                                  april.jpg

                                  Mff73M 1 Reply Last reply Reply Quote 0
                                  • Mff73M Offline
                                    Mff73 @zvonejan
                                    last edited by

                                    @zvonejan
                                    Click on the word APRIL

                                    april~2.jpg

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

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                                    • zvonejanZ Offline
                                      zvonejan Bronze Member
                                      last edited by

                                      Yes I do understand 🙂 🙂 Do that all the time for years. It is not working. Also arrows for next month an previous are kinda dissabled

                                      M Mff73M 2 Replies Last reply Reply Quote 1
                                      • M Offline
                                        margusl @zvonejan
                                        last edited by margusl

                                        @zvonejan said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                                        Yes I do understand 🙂 🙂 Do that all the time for years. It is not working. Also arrows for next month an previous are kinda dissabled

                                        What do you mean by “kinda” ? Those work for me in a way I expect. I’m not checking MC web daily, but I don’t think I can spot anything missing that was there for sure few weeks ago.
                                        Are you using your phone? Maybe try a desktop or at least switch your mobile browser to desktop mode.

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                                        • Mff73M Offline
                                          Mff73 @zvonejan
                                          last edited by

                                          @zvonejan
                                          OK 🙂
                                          Works for me, that is why i wonder.
                                          9879d80f-146f-4215-ba74-62736dad05d8-image.png

                                          Maybe some cache or cookie issues, eventually try in Private Tab.
                                          After, no more clues.

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          1 Reply Last reply Reply Quote 1
                                          • zvonejanZ Offline
                                            zvonejan Bronze Member
                                            last edited by zvonejan

                                            Yes, Work for you guys. For me only yearly works, I have to restart pc. Here is a situation

                                            monthly summary is not showing moves and click on arrows next previus do nothing

                                            month_apr.jpg

                                            But yearly summarry looks ok, shows everything and also clik on arrows move to previous or next

                                            yearly-s.jpg

                                            will try to restart

                                            Brad_OlwinB 1 Reply Last reply Reply Quote 1
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