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Migration to Suunto App in 04/2020 and very unhappy with the result

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • S Offline
    sartoric Moderator
    last edited by 28 Apr 2020, 20:05

    @sartoric said in Migration to Suunto App in 04/2020 and very unhappy with the result:

    Please all, try to stay in topic

    WOW I got downvotes for asking to stay in topic … now I’m a real influencer

    😁 😁 😁

    SVTS - 2.40.38
    SSSWHR BARO Amber - 2.8.32
    Samsung A5 2016 - Android 7.0
    Samsung A33 2022 - Android 14 - One UI 6.1
    Suunto App Android 5.3.5 beta
    Suunto App IOs 2.46.0 (19453) beta on MBP M1

    Z 1 Reply Last reply 29 Apr 2020, 03:43 Reply Quote 2
    • Z Offline
      zvonejan Bronze Member @sartoric
      last edited by 29 Apr 2020, 03:43

      @sartoric

      I have nothing against you or any moderators here. I realy appreciate your hard work and the fact that you have to deal with the wrath of us users. But, there is great dissatisfaction here from a lot of users, because we just can not face with this ‘strange’ situation. It is not simple, I am a suunto user for 8 years and I not used to be treated this way. But what can we do here, that is the way it is. Keep up a good work here (mods) and have a nice day

      1 Reply Last reply Reply Quote 4
      • S Offline
        sartoric Moderator
        last edited by sartoric 29 Apr 2020, 08:07

        Just to clarify , I was kidding. I don’t care about downvotes 😄 but to keep the discussion meaningful WE should avoid to go off-topic … too much 🙂

        There are specific threads where we are discussing taken decisions or complaints and it isn’t worth to fill every discussion with the same “topics”

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.3.5 beta
        Suunto App IOs 2.46.0 (19453) beta on MBP M1

        1 Reply Last reply Reply Quote -1
        • M Offline
          Mathias Spoerr Bronze Member @Brad_Olwin
          last edited by 29 Apr 2020, 08:28

          @Brad_Olwin Is there a thread or post with an official statement and explanation why there are no plans for a web frontend?

          Z M 2 Replies Last reply 29 Apr 2020, 09:37 Reply Quote 0
          • Z Offline
            zvonejan Bronze Member @Mathias Spoerr
            last edited by zvonejan 29 Apr 2020, 09:37

            @Mathias-Spoerr said in Migration to Suunto App in 04/2020 and very unhappy with the result:

            @Brad_Olwin Is there a thread or post with an official statement and explanation why there are no plans for a web frontend?

            :D:D yeah right. dream on.Just a decision that this is not their priority because they know what we need and what is best for us and that is not WEB frontend. However Dimitri’s QS is realy nice if you look for summaries (one of the best). But we all want a closed ecosystem without opening five or more WEB pages and apps to see something.

            1 Reply Last reply Reply Quote 3
            • M Offline
              Mff73 @Mathias Spoerr
              last edited by 29 Apr 2020, 09:48

              @Mathias-Spoerr said in Migration to Suunto App in 04/2020 and very unhappy with the result:

              Is there a thread or post with an official statement and explanation why there are no plans for a web frontend?

              I personnally can’t remember any official statement (or i missed it). On the contrary of Structured Workout.

              Thus, one can imagine that : no news is good news (and Suunto shows that they would never more promise something), the most voted post here is the WebSite one.
              Why not dream it may come ? Or not…

              But also be satisfied of what one have, and don’t expect too much for any future, but just request politely and express polite opinions : latest decision is on Suunto side to give something or not, and on customer side to stay with Suunto or not.

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              1 Reply Last reply Reply Quote 3
              • Z Offline
                zvonejan Bronze Member
                last edited by 1 May 2020, 04:47

                MONTHLY SUMMARY is gone in Movescount. Only last 30 days and yearly summary

                M 1 Reply Last reply 1 May 2020, 05:40 Reply Quote 0
                • M Offline
                  Mff73 @zvonejan
                  last edited by 1 May 2020, 05:40

                  @zvonejan said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                  MONTHLY SUMMARY is gone in Movescount. Only last 30 days and yearly summary

                  Not gone but buggy.
                  Click on the month name and tell what happen?

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  1 Reply Last reply Reply Quote 0
                  • Z Offline
                    zvonejan Bronze Member
                    last edited by 1 May 2020, 05:52

                    click on april

                    april.jpg

                    M 1 Reply Last reply 1 May 2020, 05:59 Reply Quote 0
                    • M Offline
                      Mff73 @zvonejan
                      last edited by 1 May 2020, 05:59

                      @zvonejan
                      Click on the word APRIL

                      april~2.jpg

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 0
                      • Z Offline
                        zvonejan Bronze Member
                        last edited by 1 May 2020, 06:51

                        Yes I do understand 🙂 🙂 Do that all the time for years. It is not working. Also arrows for next month an previous are kinda dissabled

                        M M 2 Replies Last reply 1 May 2020, 10:05 Reply Quote 1
                        • M Offline
                          margusl @zvonejan
                          last edited by margusl 5 Jan 2020, 10:37 1 May 2020, 10:05

                          @zvonejan said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                          Yes I do understand 🙂 🙂 Do that all the time for years. It is not working. Also arrows for next month an previous are kinda dissabled

                          What do you mean by “kinda” ? Those work for me in a way I expect. I’m not checking MC web daily, but I don’t think I can spot anything missing that was there for sure few weeks ago.
                          Are you using your phone? Maybe try a desktop or at least switch your mobile browser to desktop mode.

                          1 Reply Last reply Reply Quote 1
                          • M Offline
                            Mff73 @zvonejan
                            last edited by 1 May 2020, 10:08

                            @zvonejan
                            OK 🙂
                            Works for me, that is why i wonder.
                            9879d80f-146f-4215-ba74-62736dad05d8-image.png

                            Maybe some cache or cookie issues, eventually try in Private Tab.
                            After, no more clues.

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            1 Reply Last reply Reply Quote 1
                            • Z Offline
                              zvonejan Bronze Member
                              last edited by zvonejan 5 Jan 2020, 12:56 1 May 2020, 12:56

                              Yes, Work for you guys. For me only yearly works, I have to restart pc. Here is a situation

                              monthly summary is not showing moves and click on arrows next previus do nothing

                              month_apr.jpg

                              But yearly summarry looks ok, shows everything and also clik on arrows move to previous or next

                              yearly-s.jpg

                              will try to restart

                              B 1 Reply Last reply 1 May 2020, 13:30 Reply Quote 1
                              • B Offline
                                Brad_Olwin Moderator @zvonejan
                                last edited by 1 May 2020, 13:30

                                @zvonejan It is working fine for me too, both on Mac and iOS. I suspect this is a problem with your devices and not Suunto.

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                Z 1 Reply Last reply 1 May 2020, 14:11 Reply Quote 2
                                • Z Offline
                                  zvonejan Bronze Member @Brad_Olwin
                                  last edited by 1 May 2020, 14:11

                                  @Brad_Olwin

                                  Ok. Tested on 4 machines. All WIN 10. Nuc win pro, all other win home

                                  Nuc hades canyon win pro. NOT WORKING (not on the picture) and my daily driver
                                  Asus 1, totally fresh and new. Powered on for the first time half an hour ago NOT WORKING-upper left
                                  Asus 2 lower in the midle. WORKING FINE
                                  HP WORKING FINE upper right
                                  pc2.jpg

                                  M 1 Reply Last reply 1 May 2020, 14:18 Reply Quote 0
                                  • M Offline
                                    Mff73 @zvonejan
                                    last edited by 1 May 2020, 14:18

                                    @zvonejan
                                    At least you have some way to make good tests 😳
                                    Conclusion? 🤔 50% of your machines work.

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    1 Reply Last reply Reply Quote 0
                                    • I Offline
                                      isazi Moderator
                                      last edited by 1 May 2020, 14:22

                                      Maybe the discussion is getting a little bit off-topic now.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      Z 1 Reply Last reply 1 May 2020, 14:25 Reply Quote 0
                                      • Z Offline
                                        zvonejan Bronze Member @isazi
                                        last edited by 1 May 2020, 14:25

                                        @isazi said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                                        Maybe the discussion is getting a little bit off-topic now.

                                        Yes, you are correct. HP is my machine, 2 ASUS laptops are from my family. Will use HP for MovesCount…case closed…

                                        J 1 Reply Last reply 1 May 2020, 16:03 Reply Quote 0
                                        • J Offline
                                          jsuarez Bronze Member @zvonejan
                                          last edited by 1 May 2020, 16:03

                                          @zvonejan said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                                          @isazi said in Migration to Suunto App in 04/2020 and very unhappy with the result:

                                          Maybe the discussion is getting a little bit off-topic now.

                                          Yes, you are correct. HP is my machine, 2 ASUS laptops are from my family. Will use HP for MovesCount…case closed…

                                          Try to clean up the browser (cache clean, etc)

                                          1 Reply Last reply Reply Quote 0
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