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Suunto 7 update 30-06-2020

Scheduled Pinned Locked Moved Suunto 7
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  • O Offline
    olymay Gold Members
    last edited by 14 Oct 2020, 13:56

    I have taken a video of the issue as it happening today. This was recorded indoors, so there is no GPS lock, however it does the same thing even with a lock.

    Suunto 7 Video

    Suunto 7 Graphite Copper
    Suunto App Beta (Android - Pixel 6 Pro)

    I 1 Reply Last reply 14 Oct 2020, 14:08 Reply Quote 1
    • I Online
      isazi Moderator @olymay
      last edited by 14 Oct 2020, 14:08

      @olymay I tried on my watch but I don’t have the crash. Interestingly, your watch does not seem to get into the low power mode in the video, while mine does after 10 seconds more or less.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      O 1 Reply Last reply 14 Oct 2020, 14:11 Reply Quote 0
      • O Offline
        olymay Gold Members @isazi
        last edited by 14 Oct 2020, 14:11

        @isazi It used to go into the low power mode, until yesterday. Before yesterday and after the update) when following a route it would be after just over 1K when it would throw it’s wobble. But it does it almost straight away as you can see.

        Suunto 7 Graphite Copper
        Suunto App Beta (Android - Pixel 6 Pro)

        I 1 Reply Last reply 14 Oct 2020, 14:13 Reply Quote 0
        • I Online
          isazi Moderator @olymay
          last edited by 14 Oct 2020, 14:13

          @olymay to be honest, I would ask support to take your watch and try to fix it, or send you a replacement unit.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          O 1 Reply Last reply 14 Oct 2020, 15:13 Reply Quote 0
          • O Offline
            olymay Gold Members @isazi
            last edited by 14 Oct 2020, 15:13

            @isazi I’m going to persevere with some more factory resets, as I really don’t want to be without my watch for up to a month. Especially as right now I am in the middle of a charity run during October.

            Suunto 7 Graphite Copper
            Suunto App Beta (Android - Pixel 6 Pro)

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            • O Offline
              olymay Gold Members
              last edited by 15 Oct 2020, 18:18

              GOOD NEWS EVERYONE!!

              After three factory resets my watch seemed to be behaving last night (was only tested indoors and not on a run). My new phone arrived this morning so I went through a fourth factory reset to connect that.

              I have just been for a 7K run following a route and it worked PERFECTLY!!

              It seems that multiple factory resets (three seems to be the magic number) manages to clear whatever glitch may be present.

              Suunto 7 Graphite Copper
              Suunto App Beta (Android - Pixel 6 Pro)

              P 1 Reply Last reply 15 Oct 2020, 18:25 Reply Quote 1
              • P Offline
                pilleus @olymay
                last edited by 15 Oct 2020, 18:25

                @olymay said in Suunto 7 update 30-06-2020:

                GOOD NEWS EVERYONE!!

                After three factory resets my watch seemed to be behaving last night (was only tested indoors and not on a run). My new phone arrived this morning so I went through a fourth factory reset to connect that.

                I have just been for a 7K run following a route and it worked PERFECTLY!!

                It seems that multiple factory resets (three seems to be the magic number) manages to clear whatever glitch may be present.

                For me the 3 factory resets solved the problem too. 😜🤣

                https://www.instagram.com/moves.are.life/
                Suunto Vertical Black Lime
                Suunto 9 Peak Pro Black
                Suunto Spartan Ultra Stealth Titanium

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                • P Offline
                  pavel.samokha
                  last edited by 15 Oct 2020, 18:47

                  I guess I’m lucky - I had to reset only once 🙂

                  Opinions expressed are solely my own and do not express the views or opinions of my employer

                  O 1 Reply Last reply 16 Oct 2020, 14:10 Reply Quote 1
                  • O Offline
                    olymay Gold Members @pavel.samokha
                    last edited by 16 Oct 2020, 14:10

                    @pavel-samokha Very lucky, but at least it worked 🙂

                    Suunto 7 Graphite Copper
                    Suunto App Beta (Android - Pixel 6 Pro)

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                    • P Offline
                      pavel.samokha
                      last edited by 17 Oct 2020, 18:10

                      Got a response regarding reboots, let’s have discussion in one topic https://forum.suunto.com/post/66719

                      Opinions expressed are solely my own and do not express the views or opinions of my employer

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