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    Suunto 7 update 30-06-2020

    Scheduled Pinned Locked Moved Suunto 7
    104 Posts 32 Posters 8.5k Views 33 Watching
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    • pavel.samokhaP Offline
      pavel.samokha @olymay
      last edited by

      @olymay Try to make hard reset “Settings -> System -> Disconnect and reset”, setup all updates then and record a workout

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      olymayO 1 Reply Last reply Reply Quote 0
      • olymayO Offline
        olymay Gold Members @pavel.samokha
        last edited by

        @pavel-samokha I did this at the weekend and it made no difference whatsoever.

        Suunto 7 Graphite Copper
        Suunto App Beta (Android - Pixel 6 Pro)

        pavel.samokhaP 1 Reply Last reply Reply Quote 0
        • pavel.samokhaP Offline
          pavel.samokha @olymay
          last edited by

          @olymay that’s sad cause it fixed the similar issue for me, and seems the same to @pilleus. So it seems contact support and make it fixed by them your only way.

          Opinions expressed are solely my own and do not express the views or opinions of my employer

          olymayO 1 Reply Last reply Reply Quote 0
          • olymayO Offline
            olymay Gold Members @pavel.samokha
            last edited by

            @pavel-samokha it looks like @pilleus had to do three factory resets for it to work. I will try one more later today, and I have new phone arriving tomorrow which will force me to do another reset, Maybe it will work, maybe it won’t.

            Suunto 7 Graphite Copper
            Suunto App Beta (Android - Pixel 6 Pro)

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            • olymayO Offline
              olymay Gold Members
              last edited by

              I have taken a video of the issue as it happening today. This was recorded indoors, so there is no GPS lock, however it does the same thing even with a lock.

              Suunto 7 Video

              Suunto 7 Graphite Copper
              Suunto App Beta (Android - Pixel 6 Pro)

              isaziI 1 Reply Last reply Reply Quote 1
              • isaziI Offline
                isazi Moderator @olymay
                last edited by

                @olymay I tried on my watch but I don’t have the crash. Interestingly, your watch does not seem to get into the low power mode in the video, while mine does after 10 seconds more or less.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

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                • olymayO Offline
                  olymay Gold Members @isazi
                  last edited by

                  @isazi It used to go into the low power mode, until yesterday. Before yesterday and after the update) when following a route it would be after just over 1K when it would throw it’s wobble. But it does it almost straight away as you can see.

                  Suunto 7 Graphite Copper
                  Suunto App Beta (Android - Pixel 6 Pro)

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                  • isaziI Offline
                    isazi Moderator @olymay
                    last edited by

                    @olymay to be honest, I would ask support to take your watch and try to fix it, or send you a replacement unit.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

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                    • olymayO Offline
                      olymay Gold Members @isazi
                      last edited by

                      @isazi I’m going to persevere with some more factory resets, as I really don’t want to be without my watch for up to a month. Especially as right now I am in the middle of a charity run during October.

                      Suunto 7 Graphite Copper
                      Suunto App Beta (Android - Pixel 6 Pro)

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                      • olymayO Offline
                        olymay Gold Members
                        last edited by

                        GOOD NEWS EVERYONE!!

                        After three factory resets my watch seemed to be behaving last night (was only tested indoors and not on a run). My new phone arrived this morning so I went through a fourth factory reset to connect that.

                        I have just been for a 7K run following a route and it worked PERFECTLY!!

                        It seems that multiple factory resets (three seems to be the magic number) manages to clear whatever glitch may be present.

                        Suunto 7 Graphite Copper
                        Suunto App Beta (Android - Pixel 6 Pro)

                        pilleusP 1 Reply Last reply Reply Quote 1
                        • pilleusP Offline
                          pilleus @olymay
                          last edited by

                          @olymay said in Suunto 7 update 30-06-2020:

                          GOOD NEWS EVERYONE!!

                          After three factory resets my watch seemed to be behaving last night (was only tested indoors and not on a run). My new phone arrived this morning so I went through a fourth factory reset to connect that.

                          I have just been for a 7K run following a route and it worked PERFECTLY!!

                          It seems that multiple factory resets (three seems to be the magic number) manages to clear whatever glitch may be present.

                          For me the 3 factory resets solved the problem too. 😜🤣

                          https://www.instagram.com/moves.are.life/
                          Suunto Vertical Black Lime
                          Suunto 9 Peak Pro Black
                          Suunto Spartan Ultra Stealth Titanium

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                          • pavel.samokhaP Offline
                            pavel.samokha
                            last edited by

                            I guess I’m lucky - I had to reset only once 🙂

                            Opinions expressed are solely my own and do not express the views or opinions of my employer

                            olymayO 1 Reply Last reply Reply Quote 1
                            • olymayO Offline
                              olymay Gold Members @pavel.samokha
                              last edited by

                              @pavel-samokha Very lucky, but at least it worked 🙂

                              Suunto 7 Graphite Copper
                              Suunto App Beta (Android - Pixel 6 Pro)

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                              • pavel.samokhaP Offline
                                pavel.samokha
                                last edited by

                                Got a response regarding reboots, let’s have discussion in one topic https://forum.suunto.com/post/66719

                                Opinions expressed are solely my own and do not express the views or opinions of my employer

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