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No GPS with new Phone

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  • M Offline
    malitze
    last edited by 27 Jul 2020, 15:21

    Hey everyone,

    I just got a new phone (POCO F2, Android 10) and my S3F does not seem to cooperate well with it such that GPS tracking is not working anymore.

    • I’m using biking / mountainbiking profiles
    • Suunto app has all rights granted
    • Phone notifies that the watch / app is accessing GPS
    • GPS arrow symbol is green when starting the activity
    • Watch is up-to-date (v 2.9.44)

    Everything seems to be perfectly in order but still I’m not moving at all as far as the tracking is concerned. Might this be a known issue w/ the phone or Android 10? I’m at a loss.

    Regards,
    Alex.

    M 1 Reply Last reply 27 Jul 2020, 17:12 Reply Quote 0
    • S Offline
      suzzlo Moderator
      last edited by 27 Jul 2020, 15:44

      did you test the POCO gps itself? I mean, with an android app…

      Suunto: Race, S9Peak, Spartan Sport Wrist
      Garmin: FR745, Edge 530
      SA topics:

      • Guides - https://forum.suunto.com/tags/guides
      1 Reply Last reply Reply Quote 0
      • M Offline
        malitze
        last edited by 27 Jul 2020, 15:53

        Yes, Locus Maps or google maps for example are working fine.

        1 Reply Last reply Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by 27 Jul 2020, 16:22

          Perhaps an idea to reboot the watch ?

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
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          M 1 Reply Last reply 27 Jul 2020, 16:29 Reply Quote 1
          • M Offline
            malitze @Dimitrios Kanellopoulos
            last edited by 27 Jul 2020, 16:29

            @Dimitrios-Kanellopoulos guess I’ll try that next, thanks for the hint!

            1 Reply Last reply Reply Quote 1
            • M Offline
              Mff73 @malitze
              last edited by 27 Jul 2020, 17:12

              @malitze
              Watch unpaired from previous phone and repaired to new one ?

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              M 1 Reply Last reply 27 Jul 2020, 18:23 Reply Quote 0
              • M Offline
                malitze @Mff73
                last edited by 27 Jul 2020, 18:23

                @Mff73 yes, I unpaired the previous app (connectivity settings > mobile app > forget). iirc this was necessary to pair with the new device anyway. Apart from the GPS itself syncing exercise data / HR data etc. works fine.

                1 Reply Last reply Reply Quote 0
                • T Offline
                  The_77 Silver Members
                  last edited by 27 Jul 2020, 21:04

                  Might be a daft suggestion, but are there any background things affecting GPS like power-saving modes on the phone active?

                  Suunto Spartan Trainer Wrist HR / 9PP Refurb

                  1 Reply Last reply Reply Quote 2
                  • M Offline
                    malitze
                    last edited by 28 Jul 2020, 13:29

                    Thanks for all your support and suggestions!

                    Doing a soft reset actually did the trick.

                    1 Reply Last reply Reply Quote 3
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