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Unable to get my location in the google maps app

Scheduled Pinned Locked Moved Suunto 7
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  • I Offline
    iTomB
    last edited by 5 Aug 2020, 16:04

    I’ve installed, deleted and re-installed google maps,
    I’ve restarted my watch.
    Location service is enabled in all of my settings.
    I got the message “waiting for location”.
    I’m a iOS user.
    IMG_5765.jpg IMG_5766.jpg
    Anyone a solution ?

    Tom

    Handbiker
    Spinal cord injury T7 - 16.09.2019

    B D 2 Replies Last reply 6 Aug 2020, 00:50 Reply Quote 1
    • U Offline
      Umer Javed
      last edited by 5 Aug 2020, 16:21

      Do you get the same error outdoors as well? Looks like you may be testing indoors.

      1 Reply Last reply Reply Quote 0
      • I Offline
        iTomB
        last edited by 5 Aug 2020, 16:34

        Yes, just went outside, no luck. While waiting, I started up the Suunto app and got GPS lock within 20 seconds.
        Switched back to google maps and still the same, no location

        Handbiker
        Spinal cord injury T7 - 16.09.2019

        1 Reply Last reply Reply Quote 0
        • B Offline
          Brad_Olwin Moderator @iTomB
          last edited by 6 Aug 2020, 00:50

          @Tom-Broekaert I think this is a Google Map issue, I had this occur too and it does not occur with the Suunto app. View Ranger, another 3rd party app had no problems with location either, so I dumped Google Maps off of the watch, it rarely worked.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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          • D Offline
            Dimitrios Kanellopoulos Community Manager @iTomB
            last edited by 6 Aug 2020, 05:51

            @Tom-Broekaert check for permissions perhaps.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
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            • I Offline
              iTomB
              last edited by 6 Aug 2020, 09:00

              Location permission is granted on all google apps and in settings.
              Still no succes

              Handbiker
              Spinal cord injury T7 - 16.09.2019

              1 Reply Last reply Reply Quote 0
              • J Offline
                Jamie BG Bronze Member
                last edited by Jamie BG 8 Jun 2020, 11:19 6 Aug 2020, 11:18

                I haven’t had any issues, but then have android phone.

                You could check if it is iPhone issue or app issue by doing the following:
                Disconnect your phone from wifi/bluetooth and see if app gets location. If it doesn’t you know it is more of app issue, then would suggest an uninstall and reinstall.

                if it does locate then it must be issue re syncing via the phone as it is probably trying to use location via phone (assuming the GPS on your phone is switched on - also you might want to check if you need to change a permission on your phone - have a work iphone so don’t delve too much into them and know very little about them).

                Apologies - off topic - if you have an iPhone why haven’t you just gone with the AW? What made you decide on the S7 knowing you would have limitations compared to AW?

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                • I Offline
                  iTomB
                  last edited by 6 Aug 2020, 12:45

                  I’ll give that a try @Jamie-BG .
                  In my post here on this forum "new Suunto 7 user " you can read the reason for switching.
                  I had worse heartrate readings, did not had continious heartrate at all, and scattered all over.
                  Now I do have consistent heartreadings.

                  Handbiker
                  Spinal cord injury T7 - 16.09.2019

                  1 Reply Last reply Reply Quote 1
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