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So, what are you going to do after Movescount closes?

Scheduled Pinned Locked Moved Digital service transition
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  • E Offline
    Ennoch Bronze Member @Dimitrios Kanellopoulos
    last edited by 14 Oct 2020, 15:30

    @Dimitrios-Kanellopoulos said in So, what are you going to do after Movescount closes?:

    @lohtse pois are not going anywhere

    Also word has it that MC wont shutdown earlier than the POIS FOR SPARTANS (to be clear) come in the Suunto app

    Okay, thanks for confirming this @Dimitrios-Kanellopoulos - it’s the first time I’ve had any confirmation of this from anyone at Suunto, and if Suunto had made this statement when asked it would have saved a whole lot of anger and frustration/stress. Presumably this is why Movescount appears to still be working past the drop-dead date?

    D 1 Reply Last reply 14 Oct 2020, 15:32 Reply Quote 3
    • I Offline
      isazi Moderator @lohtse
      last edited by 14 Oct 2020, 15:30

      @lohtse said in So, what are you going to do after Movescount closes?:

      WHEN!!! that should have been one of the first things we get… As to we will get them. how many times have we heard that???

      You already have them 😄

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      E 1 Reply Last reply 14 Oct 2020, 15:34 Reply Quote -1
      • J Offline
        jsuarez Bronze Member
        last edited by 14 Oct 2020, 15:31

        Still on the Suunto online shop the Ambits are advertised as compatible with Movescount for route creation and compatible with apps… I hope the watch box doesn’t advertise movescount.

        I really find it unethical not to show in red bold 72px characters what is happening with the downgrade of the ambits. A watch that is still being sold.

        1.png
        2.png

        1 Reply Last reply Reply Quote 4
        • D Online
          Dimitrios Kanellopoulos Community Manager @Ennoch
          last edited by Dimitrios Kanellopoulos 14 Oct 2020, 15:32

          @Ennoch Should be one way or another stated later perhasp this week or when I get a go to post this here.

          That said, this is in many ways ALSO an outcome driven by this conversation AND the iOS + A3 issues people have been posting here

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          E 1 Reply Last reply 14 Oct 2020, 15:37 Reply Quote 5
          • E Offline
            Ennoch Bronze Member @isazi
            last edited by 14 Oct 2020, 15:34

            @isazi said in So, what are you going to do after Movescount closes?:

            @lohtse said in So, what are you going to do after Movescount closes?:

            WHEN!!! that should have been one of the first things we get… As to we will get them. how many times have we heard that???

            You already have them 😄

            Don’t take this as a personal attack because it’s not, but are you living in a parallel universe, or have some special version of the App? Because for the last two years Suunto have been telling us to switch to the App, yet for the last two years (and to this day) the App still doesn’t have POI’s. We’ve been told that Movescount was finally dead as of yesterday (i.e. we must use the App) and as of today there is still no way of putting POIs on the watch via the app. If I had done as Suunto had tried to pressure us into and gone for the App from its inception my watch would have been virtually useless these last two years.

            I 1 Reply Last reply 14 Oct 2020, 15:35 Reply Quote 1
            • F Offline
              Fenr1r @Dimitrios Kanellopoulos
              last edited by Fenr1r 14 Oct 2020, 15:34

              @Dimitrios-Kanellopoulos

              Also word has it that MC wont shutdown earlier than the POIS FOR SPARTANS (to be clear) come in the Suunto app

              Boy, I really wish you’d told us that before I swapped MC App for SA on my “Spartan Phone”. I couldn’t get Spartan->SuutoLink->MCweb to work before, anyway.

              1 Reply Last reply Reply Quote 1
              • I Offline
                isazi Moderator @Ennoch
                last edited by 14 Oct 2020, 15:35

                @Ennoch what part of “Ambit users can still use MC and MC supports POIs” you do not understand?

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                L 1 Reply Last reply 14 Oct 2020, 16:32 Reply Quote 0
                • E Offline
                  Ennoch Bronze Member @Dimitrios Kanellopoulos
                  last edited by 14 Oct 2020, 15:37

                  @Dimitrios-Kanellopoulos said in So, what are you going to do after Movescount closes?:

                  @Ennoch Should be one way or another stated later perhasp this week or when I get a go to post this here.

                  That said, this is in many ways ALSO an outcome driven by this conversation AND the iOS + A3 issues people have been posting here

                  Okay, that’s definitely good news - I’m glad I’ve still got two phones with Movescount on them!

                  It really shouldn’t take a bunch of users shouting about this on a forum for Suunto to see it’s a needed feature on a navigation watch, but I do appreciate you being a liaison to Suunto, and the fact you share more information than anyone else from Suunto with these issues. Thanks!

                  1 Reply Last reply Reply Quote 3
                  • L Offline
                    lohtse
                    last edited by lohtse 14 Oct 2020, 16:16

                    Well I can’t even get Suunto App to work with my watch(reinstalled it) watch says it paired SA says it isn’t. Uninstalled SA and reinstall MC and pairs and works instantly… Have rebooted both phone and watch cleared caches and still SA will not pair with the Ambit.

                    Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                    ? 1 Reply Last reply 14 Oct 2020, 16:26 Reply Quote 0
                    • ? Offline
                      A Former User @lohtse
                      last edited by 14 Oct 2020, 16:26

                      @lohtse said in So, what are you going to do after Movescount closes?:

                      Well I can’t even get Suunto App to work with my watch(reinstalled it) watch says it paired SA says it isn’t. Uninstalled SA and reinstall MC and pairs and works instantly… Have rebooted both phone and watch cleared caches and still SA will not pair with the Ambit.

                      have you unpaired the phone from the watch?
                      https://www.youtube.com/watch?v=Y4cCukrEOg8

                      Solved my issues

                      L 1 Reply Last reply 14 Oct 2020, 16:26 Reply Quote 0
                      • L Offline
                        lohtse @Guest
                        last edited by 14 Oct 2020, 16:26

                        @André-Faria Did sort it

                        Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          mlakis Bronze Member
                          last edited by 14 Oct 2020, 16:28

                          @pavel-samokha said in So, what are you going to do after Movescount closes?:

                          @mlakis Apparently (if I got you right) “stripping down” MC iOS/Android is not free and may face technical issues. And even if done, guys on this thread would still be unhappy having two apps instead one.

                          The Ambit3 Peak I bought was not free also (April 2020), so it is for all who bought their watches and are now facing technical issues!

                          Suunto decided to strip down the web interface, the same could be done also for the mobile apps, and later they could move them to Suunto app. As @isazi said, the whole digital transition started before 2 years…2 years!

                          I don’t want to say the same thing again and again, the point is that Suunto decided to not respect their customers and clearly it was a DECISION, not something technical which could not be overcome.

                          D 1 Reply Last reply 14 Oct 2020, 16:36 Reply Quote 0
                          • L Offline
                            lohtse @isazi
                            last edited by 14 Oct 2020, 16:32

                            @isazi said in So, what are you going to do after Movescount closes?:

                            @Ennoch what part of “Ambit users can still use MC and MC supports POIs” you do not understand?

                            Finally reastablished suunto app to ambit connection created 5 test POIs on movescount web…NONE have transferred over…and yes I have linked suunto app to movescount… what am I missing?

                            Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                            M 1 Reply Last reply 14 Oct 2020, 16:35 Reply Quote 0
                            • B Offline
                              Bulkan Moderator @lohtse
                              last edited by 14 Oct 2020, 16:32

                              @lohtse said in So, what are you going to do after Movescount closes?:

                              Nope and I doubt they even look in the forum…if they did they would realise how we all feel.

                              Ok, that’s not fair and not true.

                              Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                              L 1 Reply Last reply 14 Oct 2020, 16:33 Reply Quote -1
                              • L Offline
                                lohtse @Bulkan
                                last edited by 14 Oct 2020, 16:33

                                @Bulkan said in So, what are you going to do after Movescount closes?:

                                @lohtse said in So, what are you going to do after Movescount closes?:

                                Nope and I doubt they even look in the forum…if they did they would realise how we all feel.

                                Ok, that’s not fair and not true.

                                please read a few messages after that for more clarification.

                                Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                                1 Reply Last reply Reply Quote 1
                                • M Offline
                                  margusl @lohtse
                                  last edited by 14 Oct 2020, 16:35

                                  @lohtse said in So, what are you going to do after Movescount closes?:

                                  what am I missing?

                                  Suuntolink.

                                  L 1 Reply Last reply 14 Oct 2020, 16:37 Reply Quote 3
                                  • D Online
                                    Dimitrios Kanellopoulos Community Manager @mlakis
                                    last edited by 14 Oct 2020, 16:36

                                    @mlakis said in So, what are you going to do after Movescount closes?:

                                    I don’t want to say the same thing again and again, the point is that Suunto decided to not respect their customers and clearly it was a DECISION, not something technical which could not be overcome.

                                    While this can be true it can also not be 😉 there are also other limitation.

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    L M 2 Replies Last reply 14 Oct 2020, 16:50 Reply Quote 0
                                    • L Offline
                                      lohtse @margusl
                                      last edited by 14 Oct 2020, 16:37

                                      @margusl said in So, what are you going to do after Movescount closes?:

                                      @lohtse said in So, what are you going to do after Movescount closes?:

                                      what am I missing?

                                      Suuntolink.

                                      I am using suunto app so why would I need suuntolink?

                                      Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                                      L F 2 Replies Last reply 14 Oct 2020, 16:38 Reply Quote 0
                                      • L Offline
                                        lohtse @lohtse
                                        last edited by 14 Oct 2020, 16:38

                                        @lohtse said in So, what are you going to do after Movescount closes?:

                                        @margusl said in So, what are you going to do after Movescount closes?:

                                        @lohtse said in So, what are you going to do after Movescount closes?:

                                        what am I missing?

                                        Suuntolink.

                                        I am using suunto app so why would I need suuntolink?

                                        MC web would sync via MC app

                                        Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                                        D 1 Reply Last reply 14 Oct 2020, 16:38 Reply Quote 0
                                        • D Online
                                          Dimitrios Kanellopoulos Community Manager @lohtse
                                          last edited by 14 Oct 2020, 16:38

                                          @lohtse I think so too

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          L 1 Reply Last reply 14 Oct 2020, 16:39 Reply Quote 0
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