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So, what are you going to do after Movescount closes?

Scheduled Pinned Locked Moved Digital service transition
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  • J Offline
    jsuarez Bronze Member
    last edited by 14 Oct 2020, 15:31

    Still on the Suunto online shop the Ambits are advertised as compatible with Movescount for route creation and compatible with apps… I hope the watch box doesn’t advertise movescount.

    I really find it unethical not to show in red bold 72px characters what is happening with the downgrade of the ambits. A watch that is still being sold.

    1.png
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    1 Reply Last reply Reply Quote 4
    • D Offline
      Dimitrios Kanellopoulos Community Manager @Ennoch
      last edited by Dimitrios Kanellopoulos 14 Oct 2020, 15:32

      @Ennoch Should be one way or another stated later perhasp this week or when I get a go to post this here.

      That said, this is in many ways ALSO an outcome driven by this conversation AND the iOS + A3 issues people have been posting here

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      E 1 Reply Last reply 14 Oct 2020, 15:37 Reply Quote 5
      • E Offline
        Ennoch Bronze Member @isazi
        last edited by 14 Oct 2020, 15:34

        @isazi said in So, what are you going to do after Movescount closes?:

        @lohtse said in So, what are you going to do after Movescount closes?:

        WHEN!!! that should have been one of the first things we get… As to we will get them. how many times have we heard that???

        You already have them 😄

        Don’t take this as a personal attack because it’s not, but are you living in a parallel universe, or have some special version of the App? Because for the last two years Suunto have been telling us to switch to the App, yet for the last two years (and to this day) the App still doesn’t have POI’s. We’ve been told that Movescount was finally dead as of yesterday (i.e. we must use the App) and as of today there is still no way of putting POIs on the watch via the app. If I had done as Suunto had tried to pressure us into and gone for the App from its inception my watch would have been virtually useless these last two years.

        I 1 Reply Last reply 14 Oct 2020, 15:35 Reply Quote 1
        • F Offline
          Fenr1r @Dimitrios Kanellopoulos
          last edited by Fenr1r 14 Oct 2020, 15:34

          @Dimitrios-Kanellopoulos

          Also word has it that MC wont shutdown earlier than the POIS FOR SPARTANS (to be clear) come in the Suunto app

          Boy, I really wish you’d told us that before I swapped MC App for SA on my “Spartan Phone”. I couldn’t get Spartan->SuutoLink->MCweb to work before, anyway.

          1 Reply Last reply Reply Quote 1
          • I Offline
            isazi Moderator @Ennoch
            last edited by 14 Oct 2020, 15:35

            @Ennoch what part of “Ambit users can still use MC and MC supports POIs” you do not understand?

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            L 1 Reply Last reply 14 Oct 2020, 16:32 Reply Quote 0
            • E Offline
              Ennoch Bronze Member @Dimitrios Kanellopoulos
              last edited by 14 Oct 2020, 15:37

              @Dimitrios-Kanellopoulos said in So, what are you going to do after Movescount closes?:

              @Ennoch Should be one way or another stated later perhasp this week or when I get a go to post this here.

              That said, this is in many ways ALSO an outcome driven by this conversation AND the iOS + A3 issues people have been posting here

              Okay, that’s definitely good news - I’m glad I’ve still got two phones with Movescount on them!

              It really shouldn’t take a bunch of users shouting about this on a forum for Suunto to see it’s a needed feature on a navigation watch, but I do appreciate you being a liaison to Suunto, and the fact you share more information than anyone else from Suunto with these issues. Thanks!

              1 Reply Last reply Reply Quote 3
              • L Offline
                lohtse
                last edited by lohtse 14 Oct 2020, 16:16

                Well I can’t even get Suunto App to work with my watch(reinstalled it) watch says it paired SA says it isn’t. Uninstalled SA and reinstall MC and pairs and works instantly… Have rebooted both phone and watch cleared caches and still SA will not pair with the Ambit.

                Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                ? 1 Reply Last reply 14 Oct 2020, 16:26 Reply Quote 0
                • ? Offline
                  A Former User @lohtse
                  last edited by 14 Oct 2020, 16:26

                  @lohtse said in So, what are you going to do after Movescount closes?:

                  Well I can’t even get Suunto App to work with my watch(reinstalled it) watch says it paired SA says it isn’t. Uninstalled SA and reinstall MC and pairs and works instantly… Have rebooted both phone and watch cleared caches and still SA will not pair with the Ambit.

                  have you unpaired the phone from the watch?
                  https://www.youtube.com/watch?v=Y4cCukrEOg8

                  Solved my issues

                  L 1 Reply Last reply 14 Oct 2020, 16:26 Reply Quote 0
                  • L Offline
                    lohtse @Guest
                    last edited by 14 Oct 2020, 16:26

                    @André-Faria Did sort it

                    Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      mlakis Bronze Member
                      last edited by 14 Oct 2020, 16:28

                      @pavel-samokha said in So, what are you going to do after Movescount closes?:

                      @mlakis Apparently (if I got you right) “stripping down” MC iOS/Android is not free and may face technical issues. And even if done, guys on this thread would still be unhappy having two apps instead one.

                      The Ambit3 Peak I bought was not free also (April 2020), so it is for all who bought their watches and are now facing technical issues!

                      Suunto decided to strip down the web interface, the same could be done also for the mobile apps, and later they could move them to Suunto app. As @isazi said, the whole digital transition started before 2 years…2 years!

                      I don’t want to say the same thing again and again, the point is that Suunto decided to not respect their customers and clearly it was a DECISION, not something technical which could not be overcome.

                      D 1 Reply Last reply 14 Oct 2020, 16:36 Reply Quote 0
                      • L Offline
                        lohtse @isazi
                        last edited by 14 Oct 2020, 16:32

                        @isazi said in So, what are you going to do after Movescount closes?:

                        @Ennoch what part of “Ambit users can still use MC and MC supports POIs” you do not understand?

                        Finally reastablished suunto app to ambit connection created 5 test POIs on movescount web…NONE have transferred over…and yes I have linked suunto app to movescount… what am I missing?

                        Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                        M 1 Reply Last reply 14 Oct 2020, 16:35 Reply Quote 0
                        • B Offline
                          Bulkan Moderator @lohtse
                          last edited by 14 Oct 2020, 16:32

                          @lohtse said in So, what are you going to do after Movescount closes?:

                          Nope and I doubt they even look in the forum…if they did they would realise how we all feel.

                          Ok, that’s not fair and not true.

                          Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                          L 1 Reply Last reply 14 Oct 2020, 16:33 Reply Quote -1
                          • L Offline
                            lohtse @Bulkan
                            last edited by 14 Oct 2020, 16:33

                            @Bulkan said in So, what are you going to do after Movescount closes?:

                            @lohtse said in So, what are you going to do after Movescount closes?:

                            Nope and I doubt they even look in the forum…if they did they would realise how we all feel.

                            Ok, that’s not fair and not true.

                            please read a few messages after that for more clarification.

                            Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                            1 Reply Last reply Reply Quote 1
                            • M Offline
                              margusl @lohtse
                              last edited by 14 Oct 2020, 16:35

                              @lohtse said in So, what are you going to do after Movescount closes?:

                              what am I missing?

                              Suuntolink.

                              L 1 Reply Last reply 14 Oct 2020, 16:37 Reply Quote 3
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @mlakis
                                last edited by 14 Oct 2020, 16:36

                                @mlakis said in So, what are you going to do after Movescount closes?:

                                I don’t want to say the same thing again and again, the point is that Suunto decided to not respect their customers and clearly it was a DECISION, not something technical which could not be overcome.

                                While this can be true it can also not be 😉 there are also other limitation.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                L M 2 Replies Last reply 14 Oct 2020, 16:50 Reply Quote 0
                                • L Offline
                                  lohtse @margusl
                                  last edited by 14 Oct 2020, 16:37

                                  @margusl said in So, what are you going to do after Movescount closes?:

                                  @lohtse said in So, what are you going to do after Movescount closes?:

                                  what am I missing?

                                  Suuntolink.

                                  I am using suunto app so why would I need suuntolink?

                                  Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                                  L F 2 Replies Last reply 14 Oct 2020, 16:38 Reply Quote 0
                                  • L Offline
                                    lohtse @lohtse
                                    last edited by 14 Oct 2020, 16:38

                                    @lohtse said in So, what are you going to do after Movescount closes?:

                                    @margusl said in So, what are you going to do after Movescount closes?:

                                    @lohtse said in So, what are you going to do after Movescount closes?:

                                    what am I missing?

                                    Suuntolink.

                                    I am using suunto app so why would I need suuntolink?

                                    MC web would sync via MC app

                                    Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                                    D 1 Reply Last reply 14 Oct 2020, 16:38 Reply Quote 0
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @lohtse
                                      last edited by 14 Oct 2020, 16:38

                                      @lohtse I think so too

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      L 1 Reply Last reply 14 Oct 2020, 16:39 Reply Quote 0
                                      • L Offline
                                        lohtse @Dimitrios Kanellopoulos
                                        last edited by 14 Oct 2020, 16:39

                                        @Dimitrios-Kanellopoulos said in So, what are you going to do after Movescount closes?:

                                        @lohtse I think so too

                                        think so too???

                                        Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                                        D 1 Reply Last reply 14 Oct 2020, 16:58 Reply Quote 0
                                        • F Offline
                                          Fenr1r @lohtse
                                          last edited by Fenr1r 14 Oct 2020, 16:40

                                          @lohtse

                                          MC web would sync via MC app

                                          And now … Ambit3 moves->SuuntoApp(->ST db). MC Routes/Settings->SuuntoLink->Ambit3.

                                          L 1 Reply Last reply 14 Oct 2020, 16:41 Reply Quote 1
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