So, what are you going to do after Movescount closes?
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@caldirun said in So, what are you going to do after Movescount closes?:
I have never had security problems
At least none that you are aware of
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@surfboomerang If I am not aware of them then they were of no consequence, I think I may be wasting my time trying to connect to Movescount now. The Suunto Apps that I have used for years will no longer work? I canât see my latest moves in Movescount (apparently its written everywhere, sounds very Biblical to me!) The Android App is useless, if I try to look on my phone it says âwatch busyâ what use is this? it only updates after I stop the exercise. I have to go back to my Honor Magic Watch 2, at least it has a decent App and gives my stepcount for an exercise and my mileage. The Ambit 3 that I bought before Christmas has been obsoleted by this Suuntolink/App, I have owned Suunto devices since 1998 and have always been impressed. They have tried to dumb down and compete with the mass market, I suggest they return to a niche outdoors/ explorer format that they have always been.
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@caldirun said in So, what are you going to do after Movescount closes?:
@surfboomerang The Suunto Apps that I have used for years will no longer work?
The Suunto apps will still work but associated data (logs) wonât be synced anymore with Suunto App or SuuntoLink. It has already been discussed a lot on the forum and I am disappointed just like you and all other people who use those apps and associated data
Really embarrassing to lose such a feature for our âoldâ watches.
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@sebchastang said in So, what are you going to do after Movescount closes?:
@caldirun said in So, what are you going to do after Movescount closes?:
@surfboomerang The Suunto Apps that I have used for years will no longer work?
The Suunto apps will still work but associated data (logs) wonât be synced anymore with Suunto App or SuuntoLink. It has already been discussed a lot on the forum and I am disappointed just like you and all other people who use those apps and associated data
Really embarrassing to lose such a feature for our âoldâ watches.
I am lost, how can you say they are working when its impossible to get the data from them? I have to extract the stepcount for each of my moves since 02/02/2021 (The Day The Ambit Died) The stepcount is using my App and the readings from my footpod, its not displayed on the Ambit 3 after a move is stopped, its not displayed in the Android App, I canât get the data into Movescount. How is this App working if I canât get to see the data? unless I write it down just before I stop the move, great idea! or I could multiply the duration in minutes by twice the Cad, Hey I could write an App for that, Oh I already did but its stopped being displayed. Suunto have lost the plot, Iâm dumping the A2 and A3 and going back to my Honor Magic 2 watch, at least I will get my stepcount and mileage, I will have to calculate the lost data from this last week.
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@caldirun said in So, what are you going to do after Movescount closes?:
@sebchastang said in So, what are you going to do after Movescount closes?:
@caldirun said in So, what are you going to do after Movescount closes?:
@surfboomerang The Suunto Apps that I have used for years will no longer work?
The Suunto apps will still work but associated data (logs) wonât be synced anymore with Suunto App or SuuntoLink. It has already been discussed a lot on the forum and I am disappointed just like you and all other people who use those apps and associated data
Really embarrassing to lose such a feature for our âoldâ watches.
I am lost, how can you say they are working when its impossible to get the data from them? I have to extract the stepcount for each of my moves since 02/02/2021 (The Day The Ambit Died) The stepcount is using my App and the readings from my footpod, its not displayed on the Ambit 3 after a move is stopped, its not displayed in the Android App, I canât get the data into Movescount. How is this App working if I canât get to see the data? unless I write it down just before I stop the move, great idea! or I could multiply the duration in minutes by twice the Cad, Hey I could write an App for that, Oh I already did but its stopped being displayed. Suunto have lost the plot, Iâm dumping the A2 and A3 and going back to my Honor Magic 2 watch, at least I will get my stepcount and mileage, I will have to calculate the lost data from this last week.
Hello caldirun,
I understand. We are a lot of Suunto Ambit/Traverse users to complain about this and I totally agree with you.
There is a lot of topics and messages on this forum regarding the loss of this feature.
https://forum.suunto.com/topic/4186/suunto-apps-http-www-movescount-com-apps-logged-data-on-move-graph-in-suunto-app-android
https://forum.suunto.com/topic/5298/ambit-apps-showdown
https://forum.suunto.com/topic/4505/in-the-new-suunto-app-is-it-possible-to-use-apps-that-were-created-within-the-suunto-app-zone-in-movescount
and many othersâŠBut itâs like that
. You can still display Suunto Apps on your watch but you cannot sync the logs anymore.
I donât know if it will be fixed in the future but I really hope so. -
@sebchastang Hi sebchastang.
With respect if they are going to fix the data apps problem, at first I was thinking they did this âAmbits downgradeâ as a maneuver to sell more their new products. But the result for them I think it would be the opposite that pretended, I mean, many users are going to escape from Suunto brand.
Now, I suspect that the problem with Movescount is more a software or hardware capacity of the site and its expensive maintenance costs. -
@ramón-castañer-botella said in So, what are you going to do after Movescount closes?:
@sebchastang Hi sebchastang.
With respect if they are going to fix the data apps problem, at first I was thinking they did this âAmbits downgradeâ as a maneuver to sell more their new products. But the result for them I think it would be the opposite that pretended, I mean, many users are going to escape from Suunto brand.
Now, I suspect that the problem with Movescount is more a software or hardware capacity of the site and its expensive maintenance costs.Hi ramón-castañer-botella,
I donât think it is about maintenance costs because 1, 2 or even 3 more apps data wonât significantly increase storage or other costs compared to default data + other PODs or sensor data (that some users use and some other donât).
I think it is more due to the fact that Ambit/ Traverse family watches is old and as this feature is not supported by new watches, Suunto think it doesnât worth the required development to integrate apps data in Suunto App.
We can understand this as there will be less and less owners of Ambit/Traverse in the coming years. Moreover, Ambit/Traverse watches will probably no longer be sold in the next months.
But I think it is unfair to brutally be deprived of this feature overnight as it is still actively used by a lot of Ambit/Traverse owners and we plan to stick to our old watches for a couple of years more.Once again, it is about data loss. Itâs the same for someone who wouldnât be able to get data from HR sensor or PODs.
I like Suunto, I think they build great products and Iâm really please with my watch but I think Suunto doesnât realize how important are the Suunto Apps from Ambit owners. They made something powerful with Suunto Apps to extend capabilities and itâs hard for us to heard itâs over now.
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@ramón-castañer-botella said in So, what are you going to do after Movescount closes?:
@sebchastang Hi sebchastang.
With respect if they are going to fix the data apps problem, at first I was thinking they did this âAmbits downgradeâ as a maneuver to sell more their new products. But the result for them I think it would be the opposite that pretended, I mean, many users are going to escape from Suunto brand.
Now, I suspect that the problem with Movescount is more a software or hardware capacity of the site and its expensive maintenance costs.For sure after this move I wonât buy another Suunto watch.
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I just canât help but think that this nuking of perfectly viable and useful services (web frontend with meaningful data and analysis tools) and features (apps and possibility of reliably sync via Bluetooth for some models) is really a bad move âagainstâ Suuntoâs own customers. Some of them long-time customers.
To me itâs as if you bought a car that was advertised as ready to wear winter tyres (Mc apps) but then some years down the road the brand decides that âHey! I have realised that you donât need winter tyres! Since my new models will not be winter-tyre compatible, Iâm not going to provide them to you anymore, even if I still have aplenty in store (source code of MC web and apps) and you bought the car for this particular feature or this was a valuable aspect for you. Donât look at me in anger, because your car works perfectly and exactly as intended⊠BTW, are you sure you donât want to change to a summer-tyre-only car? I can offer you a little discount.â
Hilarious, but, to me, true and sad.
And what still amazes me is the level of self contempt of some users here. Just look at the messages referring to Suunto 9 when the issue at stake is the features of other generations that have gone down the drain. Users of ambits and Spartans donât need and probably wonât want to buy another watch. They want to use what they bought -at a hefty price tagâŠ- as it was advertised.
Another example: VWâs dieselgate. Would any of the users in this forum be happy to have his/her engineâs performance turned down -in some cases below an acceptable level for the size and weight of the car- because the company made a bad decision? I donât want to hear about newer VW engines. Affected users donât have that and probably wonât be willing to buy another car to solve a change induced by the company itself.
So to me, the lesson learned here is that even if I were to buy a new Suunto, I would never ever buy a watch that has been on the market for a couple of years. All of a sudden I would be subject to losing precious features for which I paid big dollar.
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After 10 years loyalty buying a watch from a competitor. The disregard for a users of a family of devices that still being sold is frankly shocking
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I think we shouldnât stick to our habits at all costs. Sure some features are missing and some may need to be changed with 3rd party services, but itâs not that our watches are useless from now on. The workflow has changed and we should adapt to it and focus on whatâs important: joy of sports.
Just my 2 cents.Update: on Suuntoâs digital services page select your watch and find out what should you do after the âcloseâ.
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@andrasveres said in So, what are you going to do after Movescount closes?:
I think we shouldnât stick to our habits at all costs. Sure some features are missing and some may need to be changed with 3rd party services, but itâs not that our watches are useless from now on. The workflow has changed and we should adapt to it and focus on whatâs important: joy of sports.
Just my 2 cents.This is not about sticking to our habits, we are talking about missing data.
Of course we are ready to move to a new app with new UX/UI, but we at least expect to access and view the same data.
I really like SA and itâs new way to display stats and data, ⊠but when you lose important ones, you rightfully wonder why such data suddenly doesnât sync anymore.
Suunto Apps produce data, this is not a simple feature. There is no alternative to retrieve those data. Thatâs the point. I would be fine with a 3rd party app/website to access those data, but there is not. -
@jsuarez Everything you say is why Iâm now a happy Coros Vertix user. Iâll add that if it hadnât been for the Movescount debacle I would definitely have stayed with the brand when upgrading from my Spartan. But I refuse to subsidise the contemptuous way Suunto treats its oldest and most loyal customers.
And what do you know, turns out thereâs other companies out there making great watches.
Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020
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@sebchastang I totally understand you, Suunto Apps are one of the missing features, be it displaying in the new app or export to 3rd party services.
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@jsuarez said in So, what are you going to do after Movescount closes?:
I just canât help but thing that this nuking of perfectly viable and useful services (web frontend with meaningful data and analysis tools) and features (apps and possibility of reliably sync via Bluetooth for some models) is really a bad move âagainstâ Suuntoâs own customers. Some of them long-time customers.
To me itâs as if you bought a car that was advertised as ready to wear winter tyres (Mc apps) but then some years down the road the brand decides that âHey! I have realised that you donât need winter tyres! Since my new models will not be winter-tyre compatible, Iâm not going to provide them to you anymore, even if I still have aplenty in store (source code of MC web and apps) and you bought the car for this particular feature or this was a valuable aspect for you. Donât look at me in anger, because your car works perfectly and exactly as intended⊠BTW, are you sure you donât want to change to a summer-tyre-only car? I can offer you a little discount.â
Hilarious, but, to me, true and sad.
And what still amazes me is the level of self contempt of some users here. Just look at the messages referring to Suunto 9 when the issue at stake is the features of other generations that have gone down the drain. Users of ambits and Spartans donât need and probably wonât want to buy another watch. They want to use what they bought -at a hefty price tagâŠ- as it was advertised.
Another example: VWâs dieselgate. Would any of the users in this forum be happy to have his/her engineâs performance turned down -in some cases below an acceptable level for the size and weight of the car- because the company made a bad decision? I donât want to hear about newer VW engines. Affected users donât have that and probably wonât be willing to buy another car to solve a change induced by the company itself.
So to me, the lesson learned here is that even if I were to buy a new Suunto, I would never ever buy a watch that has been on the market for a couple of years. All of a sudden I would be subject to losing precious features for which I paid big dollar.
Although I totally understand you, I might tell you, that demand for perfect product/service in the long term will take your more energy than bringing advantages.
For sure VW made big mess, but tomorrow it will be another brand. BMW had the problems with chains and didnât cover the costs, Mercedes also had some issues with first CDIs, and so onâŠ
Brands most of the time and ran by kpis towards money, and so âshit happensâ for the costumer. And we live in a consumist era, so people will move over very fast and will buy the next model or other brand or whatever.I am not telling that we should accept and donât tell anything, but in case of Suunto, I believe the time is already gone. In fact much as changed since first annoucement of Movescount closing
To those who bought the watch with certain specs announced, have you contacted support claiming that? WIth that in mind, maybe some solution come.
I believe, suunto updated the spec sheet by the end of last year.
Also this change has long been communicated, by emails, on site, on movescount app, here, dcrainmaker, etc
It was 2 years ago, not âall of suddenâ.On my opinion sometimes the communications missed some clarity, but at least everytime I asked by email for more info, suunto has given it.
If the grass is greener on the other side, well we can go, we are not tied to a brand.
Be sure that if the brand supports you for long time (like I see garmin doing it) the experience is good (regarding some units, not the case). And if the watch is super duper and support is also super duper (like coros seem), that it will stay like this for long term and that these features are well implemented.Regarding the users suggesting S9B, maybe they are giving their best, being helpful, suggesting a watch that with the discount we have can be âattractiveâ.
If doesnât suit our needs, we donât buy it. And if we are not happy with our watch/service provided, we should contact the brand.For now, on my side, I prefer to stay with a watch , which even with less features than when I bought, is still very precise, usable and records good moments for me, than jump into some other one that may give me more annoyances than pleasures.
The brands are managed by people that âdo what they think is the bestâ. If it doesnât fit us clients, well, we switchâŠ
This movescount closing made me choose a device (Edge 530) that doesnât relly on app/site to be managed. Even when garmin connect was down, I was still able to do everything. The tradeback is that it is complicated to use. Sometimes I ask myself why I bought it and not a wahooâŠ
Like a friend of mine says, you donât have the perfect device. -
@riphraph said in So, what are you going to do after Movescount closes?:
@jsuarez Everything you say is why Iâm now a happy Coros Vertix user. Iâll add that if it hadnât been for the Movescount debacle I would definitely have stayed with the brand when upgrading from my Spartan. But I refuse to subsidise the contemptuous way Suunto treats its oldest and most loyal customers.
And what do you know, turns out thereâs other companies out there making great watches.
Happy to hear that you are happy with your Coros, but, and a big but, if you were using a Spartan your complains are not the same than the people that are using an Ambit.
With the Spartan you have lost the âbig screenâ analysis, you can use free 3rd parties, and with Coros you donât have native âbig screenâ app or web, only mobile app or 3rd parties, same than Suunto. It would be different if you had switched to polar or Garmin that have web platform.
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I decided to switch to polar. Hardware is not as good, but there is proper website and the 24/7 HR and sleep tracking is fantastic.
In my case I bought my SSWHRBaro in Nov for Xmas present, unwrapped it and then next month or the second next month the transition was announced. Thatâs quite all of a sudden by my standards.
While I feel for the Ambit users (yes, also the ones buying a dumbed down device right now from the brandâs web shop as we speak), as they are the most affected ones, for me the loss of McWeb and clear misinformation of what would come out of that transition for over 2 years was more than enough. My 500⏠deserved better, or at least I have to work harder to earn them.
And I did try to contact support from within Suunto app when the final decommission of MC was announced but never received a reply.
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I have a question:
Do the new Suunto watches use the same Suunto app to see the moves than Ambits?If yes, I think this is a very bad option for the new watches. The mobile screen display is too small to see the graphics.
Are there any plans to see Suunto graphs in a PC screen in a Suunto web plataform?? Itâs ridiculous to depend on third parties
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@ramón-castañer-botella said in So, what are you going to do after Movescount closes?:
Do the new Suunto watches use the same Suunto app to see the moves than Ambits?
What if it is different?
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@sartoric I have edited the post.
The difference would be the screen size. In a PC it is much bigger
