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Assisted GPS issues on S9 since 2.13.18

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  • F Offline
    fritzbt2013 Bronze Member
    last edited by fritzbt2013 19 Jan 2021, 15:11

    I’ve been having issues with the Assisted GPS feature on my S9 since updating to 2.13.18. I sync to the Suunto App on my iPhone.

    My problem became realized since heading out for a trail run a couple of days ago and I did not get GPS tracking right way. In fact it took 25 minutes into the run! Luckily I mostly knew the route.

    After the run I checked on the watch and it said my assisted GPS was not updated since 12/31/2020 (it was 1/15/21). I rebooted the watch and it synced right away. The next day the problem returns. This time I restarted the suunto App and it finally updated. Today I cant get it to update by restarting App. I have not restarted the watch yet.

    Prior to 2.13.18 I hardly thought about this. It seemed to update daily. What changed here? Does the AGPS data no longer update daily? Is this a new bug? What’s the work around? I love my S9 but I’m starting to think we need a break. Any assistance here is appreciated.

    NOTE: One additional detail I see my iOS App updated to 2.0 yesterday.

    I ? F 4 Replies Last reply 19 Jan 2021, 15:33 Reply Quote 0
    • I Offline
      isazi Moderator @fritzbt2013
      last edited by 19 Jan 2021, 15:33

      @fritzbt2013 if I am not wrong this is more about the app than the watch. Android users have not add the issue (except at the beginning of the year when Sony effed up). Is it still not working with the newly updated app?

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      1 Reply Last reply Reply Quote 1
      • ? Offline
        A Former User @fritzbt2013
        last edited by 19 Jan 2021, 15:53

        @fritzbt2013 as I understood from @Dimitrios-Kanellopoulos there is an issue with the latest public release of iOS app and hotfix should come soon.

        F 1 Reply Last reply 19 Jan 2021, 15:57 Reply Quote 1
        • F Offline
          fritzbt2013 Bronze Member @Guest
          last edited by 19 Jan 2021, 15:57

          @andrasveres Thanks for this info.

          @isazi Still not working unless I reboot watch (which I just did, so I’m good today).

          ? 1 Reply Last reply 19 Jan 2021, 21:12 Reply Quote 0
          • ? Offline
            A Former User @fritzbt2013
            last edited by 19 Jan 2021, 21:12

            @fritzbt2013 is there any possibilities to you to downgrade your ios app if the new isn’t working good ?

            F 1 Reply Last reply 19 Jan 2021, 21:33 Reply Quote 0
            • F Offline
              fritzbt2013 Bronze Member @Guest
              last edited by 19 Jan 2021, 21:33

              @g287-sf Not easily on iOS as far as I know.

              ? 1 Reply Last reply 20 Jan 2021, 05:13 Reply Quote 0
              • ? Offline
                A Former User @fritzbt2013
                last edited by 20 Jan 2021, 05:13

                @fritzbt2013 you must check on YouTube, i know it’s possible to install older version because i use an very old ipad and whe last version aren’t compatible. I have the possibility to instal other version. So maybe there is a way for you to.
                At least you can jailbreak your iphone and do what you want 😉

                1 Reply Last reply Reply Quote 0
                • F Offline
                  fritzbt2013 Bronze Member @fritzbt2013
                  last edited by 21 Jan 2021, 14:28

                  @fritzbt2013 Watch synced AGPS data without issue today (no firmware or SA update). So not sure of the failure pattern here. Maybe it’s a cloud service issue … will continue to monitor daily for now.

                  1 Reply Last reply Reply Quote -1
                  • F Offline
                    fritzbt2013 Bronze Member @fritzbt2013
                    last edited by 3 Feb 2021, 14:02

                    @fritzbt2013 Continues to work without issue for me now. Still on 2.0.0 and 2.13.18. One additional detail I want to add is that at some point when I was having issues I must have switched the app to only use GPS when using. I switched that to “Always Allow” and now the AGPS data updates overnight like it did before.

                    ? 1 Reply Last reply 3 Feb 2021, 15:27 Reply Quote 0
                    • ? Offline
                      A Former User @fritzbt2013
                      last edited by 3 Feb 2021, 15:27

                      @fritzbt2013 have you try to sync the watch with suunto link directly on your computer ? If i’m right it automatically update gps data

                      1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User
                        last edited by 7 Feb 2021, 16:12

                        My AGPS is upgraded from today. I do the same trail as monday (i just stop 250m before)

                        I import all my data on QS and i can see my altitude info aren’t the same

                        Today

                        Screenshot_20210207-160447.jpg

                        Monday

                        Screenshot_20210207-160558.jpg

                        D 1 Reply Last reply 9 Feb 2021, 10:29 Reply Quote 0
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @Guest
                          last edited by 9 Feb 2021, 10:29

                          @g287-sf what do you mean its not the same? They differ 3meters right?

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          ? 1 Reply Last reply 9 Feb 2021, 10:48 Reply Quote 1
                          • Ł Online
                            Łukasz Szmigiel
                            last edited by 9 Feb 2021, 10:38

                            I think that we’re finally getting to a point where a sticky topic on GPS performance is necessary, as the amount of misconceptions about this technology is very high.

                            S9PP 2.40.44

                            1 Reply Last reply Reply Quote 3
                            • ? Offline
                              A Former User @Dimitrios Kanellopoulos
                              last edited by 9 Feb 2021, 10:48

                              @dimitrios-kanellopoulos I mean when you look at mini and Maxi altitude it’s

                              First run 21m mini / 40m maxi
                              The second run it’s 8m mini / 20m maxi.

                              it was the exact same place and i follow the same GPX.

                              D 1 Reply Last reply 9 Feb 2021, 11:20 Reply Quote 2
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @Guest
                                last edited by 9 Feb 2021, 11:20

                                @g287-sf got it right… Same GPS system ?

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                ? 1 Reply Last reply 9 Feb 2021, 11:53 Reply Quote 0
                                • ? Offline
                                  A Former User @Dimitrios Kanellopoulos
                                  last edited by A Former User 2 Sept 2021, 11:54 9 Feb 2021, 11:53

                                  @dimitrios-kanellopoulos yes same set up, my S9Baro and SA to sync the gpx. Before everything i launch SA, sync. After i launch my watch wait for HR and GPS and that’s all.

                                  Watch is set in GPS/GZSS + Galileo (i’m in France)

                                  D 1 Reply Last reply 9 Feb 2021, 13:02 Reply Quote 0
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @Guest
                                    last edited by 9 Feb 2021, 13:02

                                    @g287-sf Try glonass should be more consistent on altitude or beidou

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    ? 1 Reply Last reply 9 Feb 2021, 13:27 Reply Quote 0
                                    • ? Offline
                                      A Former User @Dimitrios Kanellopoulos
                                      last edited by 9 Feb 2021, 13:27

                                      @dimitrios-kanellopoulos ok i will try, it give me an excuse to do a the trail again 🙂

                                      D 1 Reply Last reply 9 Feb 2021, 14:21 Reply Quote 2
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @Guest
                                        last edited by 9 Feb 2021, 14:21

                                        @g287-sf haha

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

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