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Scheduled Pinned Locked Moved Suunto 3
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  • I Offline
    isazi Moderator @wefwefefweqfwefsdfwef
    last edited by 18 Feb 2021, 19:18

    @grant-czadzeck have you checked battery optimizations? Most probably it’s that.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    W 1 Reply Last reply 18 Feb 2021, 21:29 Reply Quote 0
    • W Offline
      wefwefefweqfwefsdfwef @isazi
      last edited by 18 Feb 2021, 21:29

      @isazi Hi, I did that and gave the app full permissions.

      Watch: Suunto 3 (since 2021)
      Android 10, Google Pixel 3

      1 Reply Last reply Reply Quote 0
      • W Offline
        wefwefefweqfwefsdfwef
        last edited by 18 Feb 2021, 21:32

        Just an update. GPS is up and working as of now. I soft reset the watch and deleted and reinstalled the app. Possibly a miss communication between my phone and the app when I updated Andriod. Thanks again for everyone’s help. This is a great community!

        Watch: Suunto 3 (since 2021)
        Android 10, Google Pixel 3

        C M 2 Replies Last reply 18 Feb 2021, 22:05 Reply Quote 2
        • C Offline
          ChrisA Platinum Member @wefwefefweqfwefsdfwef
          last edited by 18 Feb 2021, 22:05

          @grant-czadzeck 😃

          1 Reply Last reply Reply Quote 0
          • M Offline
            Mff73 @wefwefefweqfwefsdfwef
            last edited by 19 Feb 2021, 06:07

            @grant-czadzeck said in Suunto Fitness 3: Not recording GPS data.:

            Just an update. GPS is up and working as of now. I soft reset the watch and deleted and reinstalled the app. Possibly a miss communication between my phone and the app when I updated Andriod. Thanks again for everyone’s help. This is a great community!

            great, but, as you reinstalled the app, just be attentive, maybe battery optimization will happen just in some days. But enjoy GPS again 🙂

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            1 Reply Last reply Reply Quote 0
            • P Offline
              piané
              last edited by 8 Mar 2021, 15:24

              I’ve had exactly the same problem since last autumn. I’ve checked every freaking setting in my phone (Xiaomi Mi Mix 2s) but Suunto app already has every permission there is available. Soft reset didn’t help, hard reset didn’t help, reinstalling the app didn’t help, resetting the phone didn’t help. I even tried using different phones but still nothing. The watch is totally useless now since it measures everything wrong. As example if I walk 5 kilometres, it claims I’ve walked only 0,5 km and the adaptive training guidance thinks I’m in extremely poor shape. ._.

              1 Reply Last reply Reply Quote 0
              • D Offline
                Dušan Ković
                last edited by Dušan Ković 24 May 2021, 09:12

                One of my buddies has S3F and he is having the same problem. He has Pixel 4a. We tried soft reset, app reinstall, battery restrictions. The watch tracks the distance and pace the whole time and gives proper distance, but GPS track in app is terrible. Just couple of points. In the app permissions there is no option to allow location all the time, only while using the app. We also experimented with app. If he has phone unlocked and SA opened the track is good and correct. But as soon he turns off screen, GPS track becomes a solid line.

                e5a4f101-928b-49f9-8867-086fa09f3f2f-image.png

                SA opened on phone from half of the run:

                4a79f15d-1f4d-4538-abab-329c19896f8d-image.png

                Phone screen locked:

                8cf4756c-1099-4fd9-ab89-625aa1b34f9c-image.png

                Any ideas how to solve this?

                SR
                SA latest beta
                Polar Verity Sense
                Pixel 6

                D 1 Reply Last reply 24 May 2021, 09:29 Reply Quote 0
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @Dušan Ković
                  last edited by 24 May 2021, 09:29

                  @dušan-ković found an issue with the latest version on this. A fix should come soon

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  D 1 Reply Last reply 24 May 2021, 09:30 Reply Quote 2
                  • D Offline
                    Dušan Ković @Dimitrios Kanellopoulos
                    last edited by 24 May 2021, 09:30

                    @dimitrios-kanellopoulos Awesome, thanks! I will forward the info.

                    SR
                    SA latest beta
                    Polar Verity Sense
                    Pixel 6

                    D 2 Replies Last reply 24 May 2021, 09:33 Reply Quote 0
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @Dušan Ković
                      last edited by 24 May 2021, 09:33

                      @dušan-ković let me ask for a workarround

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @Dušan Ković
                        last edited by 24 May 2021, 09:43

                        @dušan-ković before starting the activity (even before the prestart screen) open the suunto app. This should help with Android 11

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        D 2 Replies Last reply 24 May 2021, 09:49 Reply Quote 0
                        • D Offline
                          Dušan Ković @Dimitrios Kanellopoulos
                          last edited by Dušan Ković 24 May 2021, 09:49

                          @dimitrios-kanellopoulos Sure, I’ve sent instructions to my friend. I’ll let you know if that worked. Thanks!

                          SR
                          SA latest beta
                          Polar Verity Sense
                          Pixel 6

                          1 Reply Last reply Reply Quote 1
                          • D Offline
                            Dušan Ković @Dimitrios Kanellopoulos
                            last edited by 26 May 2021, 20:30

                            @dimitrios-kanellopoulos this morning we tried what you said in previous post. Didn’t worked. I guess he will have to wait for next SA version

                            SR
                            SA latest beta
                            Polar Verity Sense
                            Pixel 6

                            J 1 Reply Last reply 28 May 2021, 14:04 Reply Quote 1
                            • C Offline
                              Chrys
                              last edited by 28 May 2021, 09:18

                              Hi!
                              I bought a Suunto 3 Fitness 3 weeks ago, as I love trekking. I have issues with the altitude and ascent and descent notes (I checked my phone GPS before starting my exercice). The altitude is mostly incorrect, and the ascent and descent ALWAYS zero! A part this, sometimes after exercicing outdoor, there is no image with the map and my trace. There is any hope for resolving the problem?
                              After reading some post in here, I believe I can’t fixe the problem and that is too disappointing…
                              Thank you in advance

                              D 1 Reply Last reply 28 May 2021, 09:39 Reply Quote 1
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @Chrys
                                last edited by 28 May 2021, 09:39

                                @chrys there is a fix coming on 4.42 this june but keep in mind that S3F does not calculate ascent and descent its not a hikking watch

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                C 1 Reply Last reply 28 May 2021, 10:51 Reply Quote 0
                                • C Offline
                                  Chrys @Dimitrios Kanellopoulos
                                  last edited by 28 May 2021, 10:51

                                  @dimitrios-kanellopoulos I did not know about the ascent/descent…
                                  I hope the issue will be fixed!
                                  Ευχαριστώ πολύ!!
                                  Thank you anyway
                                  Chryssa

                                  D 1 Reply Last reply 28 May 2021, 11:27 Reply Quote 1
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @Chrys
                                    last edited by 28 May 2021, 11:27

                                    @chrys anytime!

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    1 Reply Last reply Reply Quote 0
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @wefwefefweqfwefsdfwef
                                      last edited by 28 May 2021, 11:57

                                      @grant-czadzeck This is definitely an Android issue, I ran with my S3 yesterday using iOS and had no issues.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                                      • J Offline
                                        Jamie BG Bronze Member @Dušan Ković
                                        last edited by 28 May 2021, 14:04

                                        @dušan-ković
                                        Have you tried the following.
                                        Open suunto app.
                                        Go back to your home screen without closing suunto app.
                                        Press/use gesture (or whatever your phone does) to bring up open apps running in the background (i.e shows little tiles of all open and running apps, one of which should be the suunto app you have open.
                                        There should be a function to now lock that tile (open running app) - my Oneplus does this by long pressing the suunto app which brings up lock, app info and split screen option. Press the lock option (If i remember correctly on the samsung in some versions you get a little menu button you can press which relates to currently selected tile).
                                        With it locked it cannot now be cleared from active apps - and even if minimised it should still be working.
                                        Also make sure that your app location permission is set to be allowed.

                                        If no go you will probably have to wait until issue is resolved.

                                        1 Reply Last reply Reply Quote 0
                                        • C Offline
                                          Chrys
                                          last edited by 18 Jun 2021, 11:53

                                          suunto.jpg
                                          Hi!
                                          the last days after exercicing, no map on the app! even after the latest update (Juin, 15th).
                                          Is there any idea for this?

                                          D 1 Reply Last reply 18 Jun 2021, 12:38 Reply Quote 0
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