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    Scheduled Pinned Locked Moved Suunto 3
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    • W Offline
      wefwefefweqfwefsdfwef @Mff73
      last edited by

      @mff73 Thanks for helping! It seems that it’s my phone’s issue. I went on a run today and the GPS map showed my starting location and a straight line to where I took a picture. That was it. It seems that GPS only pings when the phone is available and “open.” I have the app permissions and usage completely open. I updated my Andriod firmware recently and I’m guessing that is where the problem is. I will wait for an update with the Suunto app; maybe that will do the trick.

      Watch: Suunto 3 (since 2021)
      Android 10, Google Pixel 3

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      • W Offline
        wefwefefweqfwefsdfwef @ChrisA
        last edited by

        @chrisa I’m sure it’s the way the app is operating with the phone and permissions. I will just wait for the Suunto app to update to the newest Andriod OS and hope that works out.

        Watch: Suunto 3 (since 2021)
        Android 10, Google Pixel 3

        isaziI 1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @wefwefefweqfwefsdfwef
          last edited by

          @grant-czadzeck have you checked battery optimizations? Most probably it’s that.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          W 1 Reply Last reply Reply Quote 0
          • W Offline
            wefwefefweqfwefsdfwef @isazi
            last edited by

            @isazi Hi, I did that and gave the app full permissions.

            Watch: Suunto 3 (since 2021)
            Android 10, Google Pixel 3

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            • W Offline
              wefwefefweqfwefsdfwef
              last edited by

              Just an update. GPS is up and working as of now. I soft reset the watch and deleted and reinstalled the app. Possibly a miss communication between my phone and the app when I updated Andriod. Thanks again for everyone’s help. This is a great community!

              Watch: Suunto 3 (since 2021)
              Android 10, Google Pixel 3

              ChrisAC Mff73M 2 Replies Last reply Reply Quote 2
              • ChrisAC Offline
                ChrisA Platinum Member @wefwefefweqfwefsdfwef
                last edited by

                @grant-czadzeck 😃

                1 Reply Last reply Reply Quote 0
                • Mff73M Online
                  Mff73 @wefwefefweqfwefsdfwef
                  last edited by

                  @grant-czadzeck said in Suunto Fitness 3: Not recording GPS data.:

                  Just an update. GPS is up and working as of now. I soft reset the watch and deleted and reinstalled the app. Possibly a miss communication between my phone and the app when I updated Andriod. Thanks again for everyone’s help. This is a great community!

                  great, but, as you reinstalled the app, just be attentive, maybe battery optimization will happen just in some days. But enjoy GPS again 🙂

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

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                  • pianéP Offline
                    piané
                    last edited by

                    I’ve had exactly the same problem since last autumn. I’ve checked every freaking setting in my phone (Xiaomi Mi Mix 2s) but Suunto app already has every permission there is available. Soft reset didn’t help, hard reset didn’t help, reinstalling the app didn’t help, resetting the phone didn’t help. I even tried using different phones but still nothing. The watch is totally useless now since it measures everything wrong. As example if I walk 5 kilometres, it claims I’ve walked only 0,5 km and the adaptive training guidance thinks I’m in extremely poor shape. ._.

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                    • Dušan KovićD Offline
                      Dušan Ković
                      last edited by Dušan Ković

                      One of my buddies has S3F and he is having the same problem. He has Pixel 4a. We tried soft reset, app reinstall, battery restrictions. The watch tracks the distance and pace the whole time and gives proper distance, but GPS track in app is terrible. Just couple of points. In the app permissions there is no option to allow location all the time, only while using the app. We also experimented with app. If he has phone unlocked and SA opened the track is good and correct. But as soon he turns off screen, GPS track becomes a solid line.

                      e5a4f101-928b-49f9-8867-086fa09f3f2f-image.png

                      SA opened on phone from half of the run:

                      4a79f15d-1f4d-4538-abab-329c19896f8d-image.png

                      Phone screen locked:

                      8cf4756c-1099-4fd9-ab89-625aa1b34f9c-image.png

                      Any ideas how to solve this?

                      SR
                      SA latest beta
                      Polar Verity Sense
                      Pixel 6

                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @Dušan Ković
                        last edited by

                        @dušan-ković found an issue with the latest version on this. A fix should come soon

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        Dušan KovićD 1 Reply Last reply Reply Quote 2
                        • Dušan KovićD Offline
                          Dušan Ković @Dimitrios Kanellopoulos
                          last edited by

                          @dimitrios-kanellopoulos Awesome, thanks! I will forward the info.

                          SR
                          SA latest beta
                          Polar Verity Sense
                          Pixel 6

                          Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @Dušan Ković
                            last edited by

                            @dušan-ković let me ask for a workarround

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

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                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @Dušan Ković
                              last edited by

                              @dušan-ković before starting the activity (even before the prestart screen) open the suunto app. This should help with Android 11

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              Dušan KovićD 2 Replies Last reply Reply Quote 0
                              • Dušan KovićD Offline
                                Dušan Ković @Dimitrios Kanellopoulos
                                last edited by Dušan Ković

                                @dimitrios-kanellopoulos Sure, I’ve sent instructions to my friend. I’ll let you know if that worked. Thanks!

                                SR
                                SA latest beta
                                Polar Verity Sense
                                Pixel 6

                                1 Reply Last reply Reply Quote 1
                                • Dušan KovićD Offline
                                  Dušan Ković @Dimitrios Kanellopoulos
                                  last edited by

                                  @dimitrios-kanellopoulos this morning we tried what you said in previous post. Didn’t worked. I guess he will have to wait for next SA version

                                  SR
                                  SA latest beta
                                  Polar Verity Sense
                                  Pixel 6

                                  Jamie BGJ 1 Reply Last reply Reply Quote 1
                                  • C Offline
                                    Chrys
                                    last edited by

                                    Hi!
                                    I bought a Suunto 3 Fitness 3 weeks ago, as I love trekking. I have issues with the altitude and ascent and descent notes (I checked my phone GPS before starting my exercice). The altitude is mostly incorrect, and the ascent and descent ALWAYS zero! A part this, sometimes after exercicing outdoor, there is no image with the map and my trace. There is any hope for resolving the problem?
                                    After reading some post in here, I believe I can’t fixe the problem and that is too disappointing…
                                    Thank you in advance

                                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @Chrys
                                      last edited by

                                      @chrys there is a fix coming on 4.42 this june but keep in mind that S3F does not calculate ascent and descent its not a hikking watch

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      C 1 Reply Last reply Reply Quote 0
                                      • C Offline
                                        Chrys @Dimitrios Kanellopoulos
                                        last edited by

                                        @dimitrios-kanellopoulos I did not know about the ascent/descent…
                                        I hope the issue will be fixed!
                                        Ευχαριστώ πολύ!!
                                        Thank you anyway
                                        Chryssa

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @Chrys
                                          last edited by

                                          @chrys anytime!

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

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                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @wefwefefweqfwefsdfwef
                                            last edited by

                                            @grant-czadzeck This is definitely an Android issue, I ran with my S3 yesterday using iOS and had no issues.

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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