Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Activity not saved

    Scheduled Pinned Locked Moved Suunto 9
    14 Posts 5 Posters 815 Views 5 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D Offline
      djibarian Bronze Member
      last edited by

      Hi, after a 6 hour hike I put the watch in the wrist of my son for the last 5 mins and told him to NOT TOUCH THE RED BUTTON. Guess the rest. When I got it afterwards the watch face was showing the time screen.

      Is there any way of recovering that track?

      sartoricS 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @djibarian
        last edited by

        @djibarian
        Did you check the logbook ? Maybe it was autosaved.

        If not … you already know

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        D 1 Reply Last reply Reply Quote 0
        • D Offline
          djibarian Bronze Member @sartoric
          last edited by

          @sartoric autosaved? Does that option even exists? I know that I didn’t click on Save, but don’t you think that a 6 hour activity record should at least saved without prompt? If you don’t want it, delete it afterwards

          freeheelerF sartoricS 2 Replies Last reply Reply Quote 0
          • freeheelerF Offline
            freeheeler @djibarian
            last edited by

            @djibarian
            I haven’t seen a discard button after ending an activity

            living sideways

            1 Reply Last reply Reply Quote -1
            • sartoricS Offline
              sartoric Moderator @djibarian
              last edited by sartoric

              @djibarian
              Afair If you stop the activity and you do nothing in the smiley and then in the summary views (confirm or scroll down to delete) it should autosave the activity after a while.

              but don’t you think that a 6 hour activity record should at least saved without prompt?

              as I said, that’s what usually happen if you do nothing (and neither delete the activity from the summary view)

              What is not clear is if you did stop the activity before passing the watch to your son ?

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              D 1 Reply Last reply Reply Quote 1
              • D Offline
                djibarian Bronze Member @sartoric
                last edited by

                @sartoric I discovered what happened. As you say, the activity is saved automatically and the only way I found to remove it from the log was scrolling down and deleting it, but I thought there were too many clicks for my son to follow.

                So I started an activity, moved to the track screen and gave my son the watch and asked him to do the same he did. And guess what. He clicked to finish, clicked the smile, SCROLLED DOWN TO THE BOTTOM, CLICKED ON DELETE AND CLICKED ON CONFIRM!!! He is 5!!!

                How the hell?? If I told him not to touch the red button and he clicked it many times!! What a little evil.

                Anyway I always thought there was some kind of bad UX involved as myself got in a similar situation every time I reviewed a track, because you tend to scroll down to see all the activity totals and you always end up in the Delete button, and you have to be very careful to not click it. It shouldn’t be there at all, only if seeing the screen from the log. That would solve the problem.

                So my new question is, is there any way to recover a deleted activity?

                freeheelerF 1 Reply Last reply Reply Quote 0
                • freeheelerF Offline
                  freeheeler @djibarian
                  last edited by freeheeler

                  @djibarian

                  I don’t think so.
                  “If you made a recording you don’t want to keep, you can delete the log entry by scrolling to the bottom of the summary and tapping the delete button. You can also delete logs in the same way from the logbook.”

                  https://www.suunto.com/en-gb/Support/Product-support/suunto_9/suunto_9/features/recording-an-exercise/

                  living sideways

                  D 1 Reply Last reply Reply Quote 0
                  • D Offline
                    djibarian Bronze Member @freeheeler
                    last edited by

                    @freeheeler I know. My only hope is that the activity is not actually deleted but only flagged so I could get a database dump clicking the About version on Android and recover it from there. Does anyone know if possible?

                    sartoricS 1 Reply Last reply Reply Quote 0
                    • sartoricS Offline
                      sartoric Moderator @djibarian
                      last edited by

                      @djibarian
                      For sure you need a rooted Android to access the db.
                      That said I don’t know if it’s deleted or flagged

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      freeheelerF 1 Reply Last reply Reply Quote 0
                      • freeheelerF Offline
                        freeheeler @sartoric
                        last edited by

                        @sartoric
                        I think Sir @Dimitrios-Kanellopoulos could answer

                        living sideways

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          djibarian Bronze Member
                          last edited by

                          @sartoric you don’t need a rooted device to get the db. You can click the version number to get it as explained by another user in my rant about POIs

                          sartoricS Mff73M 2 Replies Last reply Reply Quote 0
                          • sartoricS Offline
                            sartoric Moderator @djibarian
                            last edited by

                            @djibarian
                            So, take it 😁

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.2.5 beta
                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

                            1 Reply Last reply Reply Quote 0
                            • Mff73M Offline
                              Mff73 @djibarian
                              last edited by

                              @djibarian
                              If i understand well, your activity has been deleted in the watch itself during the last step of saving process?
                              Then it has never reached SA and no dump will show you anything in your phone.

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              1 Reply Last reply Reply Quote 1
                              • suzzloS Offline
                                suzzlo Moderator
                                last edited by

                                did you try to upgrade your son’s FW? for me seems to be an issue with the listening system or the decision engine 😆

                                Sorry for that bad joke, here a 8 years old kid father that perfectly understand you
                                ❤

                                Suunto: Race, S9Peak, Spartan Sport Wrist
                                Garmin: FR745, Edge 530
                                SA topics:

                                • Guides - https://forum.suunto.com/tags/guides
                                1 Reply Last reply Reply Quote 1
                                • First post
                                  Last post

                                Suunto Terms | Privacy Policy