Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
    59 Posts 11 Posters 4.2k Views 12 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @tuxella
      last edited by

      @tuxella unfortunately no atm. Did it happen again to you ?

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      tuxellaT 2 Replies Last reply Reply Quote 0
      • tuxellaT Offline
        tuxella Bronze Member @Dimitrios Kanellopoulos
        last edited by

        @dimitrios-kanellopoulos I didn’t run in a tunnel since, so it didn’t happen to me 🙂

        D 1 Reply Last reply Reply Quote 1
        • D Offline
          ddausw @tuxella
          last edited by

          @tuxella
          It Happens all the time to me, when I am Running through a Tunnel.

          1 Reply Last reply Reply Quote 1
          • tuxellaT Offline
            tuxella Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @dimitrios-kanellopoulos It happened again today: https://www.suunto.com/fr-fr/move/thomas430851/60e43ed24a1583244136b022

            Firmware 2.16.26

            tuxellaT 2 Replies Last reply Reply Quote 0
            • tuxellaT Offline
              tuxella Bronze Member @tuxella
              last edited by

              I realised this same tunnel is also on the Paris marathon path: https://storage-aso.lequipe.fr/ASO/egp/marathon-de-paris/mdp20-parcours-habille-200306-fr-bd.pdf (between km 26 and 27)

              1 Reply Last reply Reply Quote 0
              • tuxellaT Offline
                tuxella Bronze Member @tuxella
                last edited by

                I extracted the raw info from the app and uploaded to QS here: https://quantified-self.io/user/JbyRpWWlliUl8tBDkpWbbh73h5B2/event/ZGqqKZigZa7IEonK37xA

                1 Reply Last reply Reply Quote 0
                • tuxellaT Offline
                  tuxella Bronze Member
                  last edited by

                  Things got a little better today with a new S9 Peak, but still not good. I ran through the tunnel twice, and it was counted twice only on the way back.

                  Here is the Suunto move URL: https://www.suunto.com/en-us/move/thomas430851/612e18e6ab2d1145375165cb

                  L 1 Reply Last reply Reply Quote 0
                  • L Offline
                    Likarnik Bronze Member @tuxella
                    last edited by

                    Any news on this issue? I just ran through a tunnel first time since spring and got wrong distance/pace. Fw is latest.

                    1 Reply Last reply Reply Quote 1
                    • tuxellaT Offline
                      tuxella Bronze Member
                      last edited by

                      I just ran the same route in Paris with the latest firmware on the S9P (2.18.18) and everything looks fine: https://www.suunto.com/fr-fr/move/thomas430851/6153018b2e43996eb53f2b0b

                      @Dimitrios-Kanellopoulos Do you know if there was a fix recently or if this issue could appear again?

                      Regards

                      L 2 Replies Last reply Reply Quote 1
                      • L Offline
                        Likarnik Bronze Member @tuxella
                        last edited by

                        @tuxella nice, tnx for info, I’ll try it too!

                        1 Reply Last reply Reply Quote 0
                        • L Offline
                          Likarnik Bronze Member @tuxella
                          last edited by

                          @tuxella hm, not for me. Tried yesterday and distance is better, but I still got two spikes in pace when I was in tunnel (just after gps was back) and a new PR on 400m - not true. I have 60 runs on this exact route (and even more if I count other runs thru that tunnel) and only after March update this spike appears.

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @Likarnik
                            last edited by

                            @likarnik can you send logs via the suunto app the next time ? and then ping me with your SA account name

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            L 1 Reply Last reply Reply Quote 0
                            • L Offline
                              Likarnik Bronze Member @Dimitrios Kanellopoulos
                              last edited by Likarnik

                              @dimitrios-kanellopoulos this option, right after syncing activity?

                              Posnetek zaslona 2021-09-30 114844.jpg

                              I’ll try to reproduce in the evening, thank you.

                              1 Reply Last reply Reply Quote 1
                              • tuxellaT Offline
                                tuxella Bronze Member
                                last edited by

                                It happened today again: the distance under the tunnel was counted twice: https://www.suunto.com/move/thomas430851/61812f0036da4049ddedc17f

                                (I sent logs to Suunto)

                                1 Reply Last reply Reply Quote -1
                                • tuxellaT Offline
                                  tuxella Bronze Member
                                  last edited by

                                  Today was a bad day for my watch (S9P) : the tunnel was counted twice

                                  https://www.suunto.com/move/thomas430851/619ce16e0400d73f7c48dc8c

                                  1 Reply Last reply Reply Quote 0
                                  • tuxellaT Offline
                                    tuxella Bronze Member
                                    last edited by

                                    Another bad day (S9P): https://maps.suunto.com/move/thomas430851/61a61fcae8d0ae379d8af479

                                    Kilometres pace shown in the Suunto App make it clearer:
                                    IMG_3EF2B0F6B21D-1.jpeg

                                    I can’t run at 0’33/km or even 1’12/km 🙂

                                    I’ll wait for the next firmware to post here again.

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      ddausw
                                      last edited by

                                      the same as before with my watch. the tunnel length is counted twice. in wuppertal there are many tunnels on my running routes. the evaluation is hardly useful.

                                      that seems to be a software bug and could be eliminated well 🤨

                                      1 Reply Last reply Reply Quote 1
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager
                                        last edited by

                                        Hi all, we might have a fix for this on the next release. Hold on there.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        L 1 Reply Last reply Reply Quote 5
                                        • L Offline
                                          Likarnik Bronze Member @Dimitrios Kanellopoulos
                                          last edited by

                                          @dimitrios-kanellopoulos Looks good after two tests with new firmware, thanks👍

                                          L 1 Reply Last reply Reply Quote 4
                                          • D Offline
                                            ddausw
                                            last edited by

                                            The update does not result in a major improvement. Some tunnel distances are calculated correctly. Other tunnel distances are not evaluated correctly. Does it depend on tunnel length and GPS accuracy? I will verify it.
                                            Is it possible to downgrade to firmware 2.13.18? Everything worked fine there.

                                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy