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Running in a tunnel caused issues in the total distance computation

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  • D Offline
    Dimitrios Kanellopoulos Community Manager @Likarnik
    last edited by 30 Sept 2021, 09:13

    @likarnik can you send logs via the suunto app the next time ? and then ping me with your SA account name

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
    youtube.com/c/dimitrioskanellopoulos
    https://instagram.com/dimitrioskanellopoulos
    https://www.strava.com/athletes/7586105

    L 1 Reply Last reply 30 Sept 2021, 09:49 Reply Quote 0
    • L Offline
      Likarnik Bronze Member @Dimitrios Kanellopoulos
      last edited by Likarnik 30 Sept 2021, 09:49

      @dimitrios-kanellopoulos this option, right after syncing activity?

      Posnetek zaslona 2021-09-30 114844.jpg

      I’ll try to reproduce in the evening, thank you.

      1 Reply Last reply Reply Quote 1
      • T Offline
        tuxella Bronze Member
        last edited by 2 Nov 2021, 13:14

        It happened today again: the distance under the tunnel was counted twice: https://www.suunto.com/move/thomas430851/61812f0036da4049ddedc17f

        (I sent logs to Suunto)

        1 Reply Last reply Reply Quote -1
        • T Offline
          tuxella Bronze Member
          last edited by 23 Nov 2021, 13:19

          Today was a bad day for my watch (S9P) : the tunnel was counted twice

          https://www.suunto.com/move/thomas430851/619ce16e0400d73f7c48dc8c

          1 Reply Last reply Reply Quote 0
          • T Offline
            tuxella Bronze Member
            last edited by 30 Nov 2021, 13:37

            Another bad day (S9P): https://maps.suunto.com/move/thomas430851/61a61fcae8d0ae379d8af479

            Kilometres pace shown in the Suunto App make it clearer:
            IMG_3EF2B0F6B21D-1.jpeg

            I can’t run at 0’33/km or even 1’12/km 🙂

            I’ll wait for the next firmware to post here again.

            1 Reply Last reply Reply Quote 0
            • D Offline
              ddausw
              last edited by 13 Dec 2021, 12:15

              the same as before with my watch. the tunnel length is counted twice. in wuppertal there are many tunnels on my running routes. the evaluation is hardly useful.

              that seems to be a software bug and could be eliminated well 🤨

              1 Reply Last reply Reply Quote 1
              • D Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by 13 Dec 2021, 12:50

                Hi all, we might have a fix for this on the next release. Hold on there.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                L 1 Reply Last reply 31 Jan 2022, 20:37 Reply Quote 5
                • L Offline
                  Likarnik Bronze Member @Dimitrios Kanellopoulos
                  last edited by 31 Jan 2022, 20:37

                  @dimitrios-kanellopoulos Looks good after two tests with new firmware, thanks👍

                  L 1 Reply Last reply 21 Apr 2022, 09:08 Reply Quote 4
                  • D Offline
                    ddausw
                    last edited by 2 Feb 2022, 21:05

                    The update does not result in a major improvement. Some tunnel distances are calculated correctly. Other tunnel distances are not evaluated correctly. Does it depend on tunnel length and GPS accuracy? I will verify it.
                    Is it possible to downgrade to firmware 2.13.18? Everything worked fine there.

                    D 1 Reply Last reply 3 Feb 2022, 08:57 Reply Quote 0
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @ddausw
                      last edited by 3 Feb 2022, 08:57

                      @ddausw please dont confuse posts. This was a bug fix for double distance.

                      Distance in tunnels can vary due to calibration and other factors

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      1 Reply Last reply Reply Quote 1
                      • L Offline
                        Likarnik Bronze Member @Likarnik
                        last edited by Likarnik 21 Apr 2022, 09:08

                        Hm, looks like my tunnel is stubborn one 🙂 Yesterday I ran my route again and bug has returned 😮 It was always 5,9km-6km, then bug arrived and route expanded to almost 6,5km, fix was at 6,2km (not perfect, but ok) and now again at 6,44km. Tunnel is around 230m in length, so running out and back 0,5km is added. I’ll test again and send logs…

                        1 Reply Last reply Reply Quote 1
                        • T Offline
                          tuxella Bronze Member
                          last edited by 26 Apr 2022, 11:56

                          I did another test this morning (first time since a couple of months and firmware releases), and the tunnel was counted twice again 😢

                          Firmware version: 2.20.30

                          You can find the track here: https://maps.suunto.com/move/thomas430851/6267d46cecb30d719c92f7d0

                          B 1 Reply Last reply 26 Apr 2022, 12:24 Reply Quote 0
                          • B Offline
                            Brad_Olwin Moderator @tuxella
                            last edited by 26 Apr 2022, 12:24

                            @tuxella Not clear on the issue here, I looked at your track. You did an out and back and went through the tunnel 2 times. correct?

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            T 1 Reply Last reply 26 Apr 2022, 12:30 Reply Quote 0
                            • T Offline
                              tuxella Bronze Member @Brad_Olwin
                              last edited by tuxella 26 Apr 2022, 12:30

                              @brad_olwin Yes, I went past the tunnel for ~250m before going back into the tunnel.

                              I did the same thing and illustrated it here: https://forum.suunto.com/post/80538

                              1 Reply Last reply Reply Quote 1
                              • D Offline
                                ddausw
                                last edited by 29 Apr 2022, 20:50

                                After the firmware update to 2.20.30, the tunnel distances are calculated incorrectly. It looks like the old bug (double tunnel distance) has crept back in.
                                Surprisingly, the tunnel distances are calculated correctly with the Bike setting.

                                My suspicion is that the error is something related to FusedSpeed.

                                H 1 Reply Last reply 15 Sept 2022, 12:31 Reply Quote 2
                                • L Likarnik referenced this topic on 12 Sept 2022, 09:27
                                • H Offline
                                  halajos Bronze Member @ddausw
                                  last edited by halajos 15 Sept 2022, 12:31

                                  This bug is definitely there in FW 2.20.30, confirmed by my unusual ‘cave run’, as I described here: https://forum.suunto.com/post/107721
                                  @Dimitrios-Kanellopoulos can my data help to fix it?

                                  1 Reply Last reply Reply Quote 0
                                  • T Offline
                                    tuxella Bronze Member
                                    last edited by 25 Sept 2022, 16:22

                                    I ran into the same issue today, in a shorter tunnel.

                                    I was with a friend running with a suunto 9 peak as well, and she had the same issue.

                                    Links to our activities:
                                    https://maps.suunto.com/move/thomas430851/63302284911a6a6cd8036306
                                    https://maps.suunto.com/move/oliviacolle/63302566d56fb73077f414e4

                                    Let’s hope the next firmware fixes this.

                                    isaziI 1 Reply Last reply 25 Sept 2022, 16:53 Reply Quote 1
                                    • isaziI Offline
                                      isazi Moderator @tuxella
                                      last edited by 25 Sept 2022, 16:53

                                      @tuxella thanks I’ll report this today, hope that from your activities they can fix it.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      H 1 Reply Last reply 26 Sept 2022, 06:56 Reply Quote 1
                                      • H Offline
                                        halajos Bronze Member @isazi
                                        last edited by 26 Sept 2022, 06:56

                                        @isazi I have an example with 2km in a cave counted twice, hopefully it can also help: https://maps.suunto.com/move/halajos/63132dce955dae0f3a247721

                                        isaziI 1 Reply Last reply 29 Sept 2022, 10:04 Reply Quote 1
                                        • isaziI Offline
                                          isazi Moderator @halajos
                                          last edited by 29 Sept 2022, 10:04

                                          @halajos what I can share is that the developers at Suunto are looking into this and plan to fix the issue. Unfortunately the next firmware release is already closed (and it is very close), so this will have to wait until the one after. I will keep you posted with information, if I get updates.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          1 Reply Last reply Reply Quote 2
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