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GPS problems with my S9B

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  • T Offline
    tuxella Bronze Member @Dimitrios Kanellopoulos
    last edited by 21 Apr 2021, 10:09

    @dimitrios-kanellopoulos Thank you for the quick answer.

    I use an iPhone, so no luck for me I guess.

    (If I remember correctly, the number of satellites (or a “reception quality” score) was also available in the files stored by an older version of SuuntoLink for the Ambit.)

    D 1 Reply Last reply 21 Apr 2021, 10:22 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @tuxella
      last edited by 21 Apr 2021, 10:22

      @tuxella correct but not sure if that happens anymore

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      A 1 Reply Last reply 22 Apr 2021, 12:05 Reply Quote 1
      • A Offline
        asorli @Dimitrios Kanellopoulos
        last edited by 22 Apr 2021, 12:05

        I had same issue with GPS track with S9B. I did watch reset as Suunto support suggests. Unfortunately with no luck. Issue persists.

        9fb59bf8-c943-4674-8c89-0eec9aa5598c-image.png
        https://www.suunto.com/en-gb/move/andrejorli/60313cce67a20b5c3bcf3e3a

        5b2e3836-c211-4706-8bb4-b4a0afad8c0f-image.png
        https://www.suunto.com/en-gb/move/andrejorli/5ffad6816a37bb349f1ed779

        a1f8ed53-cdb4-4346-b21a-a49138e18821-image.png
        https://www.suunto.com/en-gb/move/andrejorli/6070820b9761a9481e7c19d1

        Any suggestions?

        S 1 Reply Last reply 22 Apr 2021, 12:13 Reply Quote 0
        • S Offline
          surfboomerang @asorli
          last edited by surfboomerang 22 Apr 2021, 12:13

          @asorli Do you use GPS+QZSS only or in combination?
          Looks like a steep area so probably a big challenge for GPS devices to aquire enough satellites.

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          1 Reply Last reply Reply Quote 0
          • A Offline
            asorli
            last edited by 22 Apr 2021, 12:34

            @surfboomerang After reset I did test runs with all GPS setup combinations.
            I found best results with GPS+QZSS only.
            I know it’s quite callenging terrain for gps reception but with SSWHR I never had such bad tracks on this route.

            S D 2 Replies Last reply 22 Apr 2021, 12:57 Reply Quote 0
            • S Offline
              surfboomerang @asorli
              last edited by 22 Apr 2021, 12:57

              @asorli My guess would be: More is better…
              Probably more change on a good fix if you combine with GALILEO or GLONASS

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              1 Reply Last reply Reply Quote 1
              • D Offline
                Dimitrios Kanellopoulos Community Manager @asorli
                last edited by 22 Apr 2021, 13:21

                @asorli does the watch notify you of GPS lost?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                A 2 Replies Last reply 22 Apr 2021, 13:52 Reply Quote 0
                • A Offline
                  asorli @Dimitrios Kanellopoulos
                  last edited by 22 Apr 2021, 13:52

                  @dimitrios-kanellopoulos
                  There was no notification of GPS lost.
                  I pay attention during activity on pace displayed. When GPS “lost” occoured displayed pace variate ±2 min/km.

                  Support case 04031406 is opened.

                  1 Reply Last reply Reply Quote 0
                  • A Offline
                    asorli @Dimitrios Kanellopoulos
                    last edited by 22 Apr 2021, 16:59

                    @dimitrios-kanellopoulos Is it possible issue is related to activity type? Today’s cycling ride track on the same route is amazing.
                    073c239e-2613-4336-8556-c6fcc197a04c-image.png
                    https://www.suunto.com/en-gb/move/andrejorli/6081a7a0916af10f0fcfa35e

                    B D 2 Replies Last reply 22 Apr 2021, 17:25 Reply Quote 0
                    • B Offline
                      Brad_Olwin Moderator @asorli
                      last edited by 22 Apr 2021, 17:25

                      @asorli I have run in places with steep canyon walls and deep forest where I have lost GPS signal, it only happens for a short time and looks nothing like this. I use GPS only and no other satellites. Something seems to be going on here, especially since your cycling track looks good.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      1 Reply Last reply Reply Quote 1
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @asorli
                        last edited by 22 Apr 2021, 17:39

                        @asorli there is something very fishy. Idk what. Because there is a huge blocking gps lost notification that should pop up.

                        I want you Todo this.

                        Next time it looses gps , after you sync, please press send logs.

                        Give me the time the logs where s ent and the username / email in pm

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        A 1 Reply Last reply 23 Apr 2021, 08:28 Reply Quote 0
                        • A Offline
                          asorli @Dimitrios Kanellopoulos
                          last edited by 23 Apr 2021, 08:28

                          @dimitrios-kanellopoulos Thank you. I’ll do that.

                          1 Reply Last reply Reply Quote 0
                          • B Offline
                            basetta79
                            last edited by 25 Apr 2021, 14:39

                            So after one week and some activities, I haven’t had any further problem. Actually after a soft reboot and the update of the SA, just syncing before any new activity is enough to have an almost perfect trace.
                            Today I had a trailrun and the only problem I had was when I paused the 9B and restarted after 5 minutes. In that case I had the typical straight line trace.
                            The syncing before starting an activity is almonst mandatory, from what I can understand.

                            D I 2 Replies Last reply 25 Apr 2021, 16:29 Reply Quote 1
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @basetta79
                              last edited by 25 Apr 2021, 16:29

                              @basetta79 the straight like is ok during pause.

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              B 1 Reply Last reply 25 Apr 2021, 17:11 Reply Quote 0
                              • B Offline
                                basetta79 @Dimitrios Kanellopoulos
                                last edited by 25 Apr 2021, 17:11

                                @dimitrios-kanellopoulos got another strauight line, but I started too soon the activity after the syncing. Anyway - maybe I am wrong - but the cases of wrong traces are frequent in this period. Does it depend by the last SA update?

                                C 1 Reply Last reply 26 Apr 2021, 07:20 Reply Quote 0
                                • I Offline
                                  isazi Moderator @basetta79
                                  last edited by 25 Apr 2021, 17:16

                                  @basetta79 said in GPS problems with my S9B:

                                  The syncing before starting an activity is almonst mandatory, from what I can understand.

                                  I never sync before an activity. It seems my AGPS is updated at night while I sleep.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  B S 2 Replies Last reply 25 Apr 2021, 18:45 Reply Quote 0
                                  • B Offline
                                    basetta79 @isazi
                                    last edited by 25 Apr 2021, 18:45

                                    @isazi I used to do the same ( not syncing) when I was on the Spartan Ultra. But with the 9B it semms the story is slightly different

                                    I 1 Reply Last reply 25 Apr 2021, 18:55 Reply Quote 0
                                    • I Offline
                                      isazi Moderator @basetta79
                                      last edited by 25 Apr 2021, 18:55

                                      @basetta79 I have a S9 🙂

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        surfboomerang @isazi
                                        last edited by 25 Apr 2021, 20:23

                                        @isazi I noticed the syncing occurs as soon as I pick up the watch on the morning (I don’t wear it during the night)

                                        Suunto Vertical Titanium Solar
                                        OnePlus Nord 4

                                        I 1 Reply Last reply 26 Apr 2021, 07:55 Reply Quote 0
                                        • C Offline
                                          cosme.costa @basetta79
                                          last edited by cosme.costa 26 Apr 2021, 07:20

                                          @basetta79 said in GPS problems with my S9B:

                                          @dimitrios-kanellopoulos got another strauight line, but I started too soon the activity after the syncing. Anyway - maybe I am wrong - but the cases of wrong traces are frequent in this period. Does it depend by the last SA update?

                                          This have been discussed in others posts, but it is very important not to sync just before the activity. When AGPS is updated it needs around 15 min to do the “installation” of the information. The times that I have had issues with straight lines or long GPS lock has been because I have synced just before my activity. Besides is not needed to have an AGPS from the same day or day before, in my experience with a week old AGPS, tracks and GPS lock are still good. Actually we do not need AGPS at all, if we leave the watch alone and let it get GPS it will work correctly too (but here, probably it will need a lot of time to lock the GPS), remember the issues with the AGPS from Sony this Christmas holidays and the advices from @Dimitrios-Kanellopoulos .

                                          B 1 Reply Last reply 26 Apr 2021, 13:52 Reply Quote 3
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