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GPS problems with my S9B

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  • I Offline
    isazi Moderator @basetta79
    last edited by 19 Apr 2021, 19:30

    @basetta79 I don’t have any power saving app, but I configure Android to not optimize SA battery and leave it run in the background as much as it wants. It helps with keeping the watch always synced without the need to open the app.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    B 1 Reply Last reply 19 Apr 2021, 19:33 Reply Quote 0
    • B Offline
      basetta79 @isazi
      last edited by 19 Apr 2021, 19:33

      @isazi said in GPS problems with my S9B:

      @basetta79 I don’t have any power saving app, but I configure Android to not optimize SA battery and leave it run in the background as much as it wants. It helps with keeping the watch always synced without the need to open the app.

      I see. It is very strange to me checking all these features; with the Spartan Ultra life was easier 😞

      1 Reply Last reply Reply Quote 0
      • T Offline
        tuxella Bronze Member @basetta79
        last edited by 21 Apr 2021, 10:05

        @dimitrios-kanellopoulos said in GPS problems with my S9B:

        Specifically you started with only 6 visible sats (8-12 is good ).

        I couldn’t find any way to find this info in the GPX or FIT files exported from the Suunto App.

        @Dimitrios-Kanellopoulos could you tell us how to check the number of satellites seen by the watch?

        Thank you.

        D 1 Reply Last reply 21 Apr 2021, 10:07 Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager @tuxella
          last edited by 21 Apr 2021, 10:07

          @tuxella I request the raw data of the watch. Those data are only available to me if you share the activity.

          Unfortunately those data are not available to end users for many reasons but I can help here when needed.

          (There are some hacks though if you use Android to check that data as they are stored in the filesystem of Android)

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          T 1 Reply Last reply 21 Apr 2021, 10:09 Reply Quote 1
          • T Offline
            tuxella Bronze Member @Dimitrios Kanellopoulos
            last edited by 21 Apr 2021, 10:09

            @dimitrios-kanellopoulos Thank you for the quick answer.

            I use an iPhone, so no luck for me I guess.

            (If I remember correctly, the number of satellites (or a “reception quality” score) was also available in the files stored by an older version of SuuntoLink for the Ambit.)

            D 1 Reply Last reply 21 Apr 2021, 10:22 Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @tuxella
              last edited by 21 Apr 2021, 10:22

              @tuxella correct but not sure if that happens anymore

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              A 1 Reply Last reply 22 Apr 2021, 12:05 Reply Quote 1
              • A Offline
                asorli @Dimitrios Kanellopoulos
                last edited by 22 Apr 2021, 12:05

                I had same issue with GPS track with S9B. I did watch reset as Suunto support suggests. Unfortunately with no luck. Issue persists.

                9fb59bf8-c943-4674-8c89-0eec9aa5598c-image.png
                https://www.suunto.com/en-gb/move/andrejorli/60313cce67a20b5c3bcf3e3a

                5b2e3836-c211-4706-8bb4-b4a0afad8c0f-image.png
                https://www.suunto.com/en-gb/move/andrejorli/5ffad6816a37bb349f1ed779

                a1f8ed53-cdb4-4346-b21a-a49138e18821-image.png
                https://www.suunto.com/en-gb/move/andrejorli/6070820b9761a9481e7c19d1

                Any suggestions?

                S 1 Reply Last reply 22 Apr 2021, 12:13 Reply Quote 0
                • S Offline
                  surfboomerang @asorli
                  last edited by surfboomerang 22 Apr 2021, 12:13

                  @asorli Do you use GPS+QZSS only or in combination?
                  Looks like a steep area so probably a big challenge for GPS devices to aquire enough satellites.

                  Suunto Vertical Titanium Solar
                  OnePlus Nord 4

                  1 Reply Last reply Reply Quote 0
                  • A Offline
                    asorli
                    last edited by 22 Apr 2021, 12:34

                    @surfboomerang After reset I did test runs with all GPS setup combinations.
                    I found best results with GPS+QZSS only.
                    I know it’s quite callenging terrain for gps reception but with SSWHR I never had such bad tracks on this route.

                    S D 2 Replies Last reply 22 Apr 2021, 12:57 Reply Quote 0
                    • S Offline
                      surfboomerang @asorli
                      last edited by 22 Apr 2021, 12:57

                      @asorli My guess would be: More is better…
                      Probably more change on a good fix if you combine with GALILEO or GLONASS

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

                      1 Reply Last reply Reply Quote 1
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @asorli
                        last edited by 22 Apr 2021, 13:21

                        @asorli does the watch notify you of GPS lost?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        A 2 Replies Last reply 22 Apr 2021, 13:52 Reply Quote 0
                        • A Offline
                          asorli @Dimitrios Kanellopoulos
                          last edited by 22 Apr 2021, 13:52

                          @dimitrios-kanellopoulos
                          There was no notification of GPS lost.
                          I pay attention during activity on pace displayed. When GPS “lost” occoured displayed pace variate ±2 min/km.

                          Support case 04031406 is opened.

                          1 Reply Last reply Reply Quote 0
                          • A Offline
                            asorli @Dimitrios Kanellopoulos
                            last edited by 22 Apr 2021, 16:59

                            @dimitrios-kanellopoulos Is it possible issue is related to activity type? Today’s cycling ride track on the same route is amazing.
                            073c239e-2613-4336-8556-c6fcc197a04c-image.png
                            https://www.suunto.com/en-gb/move/andrejorli/6081a7a0916af10f0fcfa35e

                            B D 2 Replies Last reply 22 Apr 2021, 17:25 Reply Quote 0
                            • B Offline
                              Brad_Olwin Moderator @asorli
                              last edited by 22 Apr 2021, 17:25

                              @asorli I have run in places with steep canyon walls and deep forest where I have lost GPS signal, it only happens for a short time and looks nothing like this. I use GPS only and no other satellites. Something seems to be going on here, especially since your cycling track looks good.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              1 Reply Last reply Reply Quote 1
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @asorli
                                last edited by 22 Apr 2021, 17:39

                                @asorli there is something very fishy. Idk what. Because there is a huge blocking gps lost notification that should pop up.

                                I want you Todo this.

                                Next time it looses gps , after you sync, please press send logs.

                                Give me the time the logs where s ent and the username / email in pm

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                A 1 Reply Last reply 23 Apr 2021, 08:28 Reply Quote 0
                                • A Offline
                                  asorli @Dimitrios Kanellopoulos
                                  last edited by 23 Apr 2021, 08:28

                                  @dimitrios-kanellopoulos Thank you. I’ll do that.

                                  1 Reply Last reply Reply Quote 0
                                  • B Offline
                                    basetta79
                                    last edited by 25 Apr 2021, 14:39

                                    So after one week and some activities, I haven’t had any further problem. Actually after a soft reboot and the update of the SA, just syncing before any new activity is enough to have an almost perfect trace.
                                    Today I had a trailrun and the only problem I had was when I paused the 9B and restarted after 5 minutes. In that case I had the typical straight line trace.
                                    The syncing before starting an activity is almonst mandatory, from what I can understand.

                                    D I 2 Replies Last reply 25 Apr 2021, 16:29 Reply Quote 1
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @basetta79
                                      last edited by 25 Apr 2021, 16:29

                                      @basetta79 the straight like is ok during pause.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      B 1 Reply Last reply 25 Apr 2021, 17:11 Reply Quote 0
                                      • B Offline
                                        basetta79 @Dimitrios Kanellopoulos
                                        last edited by 25 Apr 2021, 17:11

                                        @dimitrios-kanellopoulos got another strauight line, but I started too soon the activity after the syncing. Anyway - maybe I am wrong - but the cases of wrong traces are frequent in this period. Does it depend by the last SA update?

                                        C 1 Reply Last reply 26 Apr 2021, 07:20 Reply Quote 0
                                        • I Offline
                                          isazi Moderator @basetta79
                                          last edited by 25 Apr 2021, 17:16

                                          @basetta79 said in GPS problems with my S9B:

                                          The syncing before starting an activity is almonst mandatory, from what I can understand.

                                          I never sync before an activity. It seems my AGPS is updated at night while I sleep.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          B S 2 Replies Last reply 25 Apr 2021, 18:45 Reply Quote 0
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