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    GPS problems with my S9B

    Scheduled Pinned Locked Moved Suunto 9
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    • B Offline
      basetta79
      last edited by

      Best configuration is GPS+Beidou, from what I can see.
      Later I will have a short run.
      Should I soft or hard reboot the watch?

      surfboomerangS isaziI 2 Replies Last reply Reply Quote 1
      • surfboomerangS Offline
        surfboomerang @basetta79
        last edited by surfboomerang

        @basetta79 Soft should be enough to clear AGPS. After that sync with SA and wait approximately 15 minutes until AGPS data is fully processed.
        The watch shows the status in the GPS about page.

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

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        • isaziI Online
          isazi Moderator @basetta79
          last edited by

          This post is deleted!
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          • B Offline
            basetta79
            last edited by basetta79

            Hi, I am back to bother all of you with my bloody problem 😹
            I did all that you told me but since the beginning the thing was tricky. I soft rebooted the watch, then try to sync with my smartphone (samsung A5 2016) and here’s a new problem: usually during syncing the big icon in the SuuntoApp is white, this time was blue and most important on the watch there was no syncing icon.
            So I uninstalled the SA and immediately reinstalled. In this way the sync was ok and even on the watch the AGPS was updated.
            I had my 55 minutes run, got back home and tried to download the actvity on the SA: again blue icon on SA and no sycing icon on the 9B. This time I unpaired and newly paired smartphone and 9B so I have been able to sync everything.
            The trace was proper with no unhooked gps parts. I used the set GPS+Beidou and the watch hooked immediatelythe signal.
            Could the smartphone be the real guilty of this mess?!

            sartoricS 1 Reply Last reply Reply Quote 0
            • sartoricS Offline
              sartoric Moderator @basetta79
              last edited by

              @basetta79
              It could be … Or not 😁

              Which icon are you referring to?
              I have the same phone (not the same watch) and I never faced such an issue

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              B 1 Reply Last reply Reply Quote 1
              • B Offline
                basetta79 @sartoric
                last edited by

                20210419_201903.png

                This icon is usually white during syncronization; this afternoon was blue and no icon on the watch.
                Before the 9B I had a SSU, same phone, zero problems.

                isaziI 1 Reply Last reply Reply Quote 0
                • isaziI Online
                  isazi Moderator @basetta79
                  last edited by

                  @basetta79 is that icon with a nuclear symbol on a battery some power saver? May be killing the Suunto app in the background?

                  B 1 Reply Last reply Reply Quote 0
                  • B Offline
                    basetta79 @isazi
                    last edited by

                    @isazi uh, never realized. I will switch it off

                    isaziI 1 Reply Last reply Reply Quote 0
                    • isaziI Online
                      isazi Moderator @basetta79
                      last edited by

                      @basetta79 I don’t have any power saving app, but I configure Android to not optimize SA battery and leave it run in the background as much as it wants. It helps with keeping the watch always synced without the need to open the app.

                      B 1 Reply Last reply Reply Quote 0
                      • B Offline
                        basetta79 @isazi
                        last edited by

                        @isazi said in GPS problems with my S9B:

                        @basetta79 I don’t have any power saving app, but I configure Android to not optimize SA battery and leave it run in the background as much as it wants. It helps with keeping the watch always synced without the need to open the app.

                        I see. It is very strange to me checking all these features; with the Spartan Ultra life was easier 😞

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                        • tuxellaT Do not disturb
                          tuxella Bronze Member @basetta79
                          last edited by

                          @dimitrios-kanellopoulos said in GPS problems with my S9B:

                          Specifically you started with only 6 visible sats (8-12 is good ).

                          I couldn’t find any way to find this info in the GPX or FIT files exported from the Suunto App.

                          @Dimitrios-Kanellopoulos could you tell us how to check the number of satellites seen by the watch?

                          Thank you.

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @tuxella
                            last edited by

                            @tuxella I request the raw data of the watch. Those data are only available to me if you share the activity.

                            Unfortunately those data are not available to end users for many reasons but I can help here when needed.

                            (There are some hacks though if you use Android to check that data as they are stored in the filesystem of Android)

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            tuxellaT 1 Reply Last reply Reply Quote 1
                            • tuxellaT Do not disturb
                              tuxella Bronze Member @Dimitrios Kanellopoulos
                              last edited by

                              @dimitrios-kanellopoulos Thank you for the quick answer.

                              I use an iPhone, so no luck for me I guess.

                              (If I remember correctly, the number of satellites (or a “reception quality” score) was also available in the files stored by an older version of SuuntoLink for the Ambit.)

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @tuxella
                                last edited by

                                @tuxella correct but not sure if that happens anymore

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                A 1 Reply Last reply Reply Quote 1
                                • A Offline
                                  asorli @Dimitrios Kanellopoulos
                                  last edited by

                                  I had same issue with GPS track with S9B. I did watch reset as Suunto support suggests. Unfortunately with no luck. Issue persists.

                                  9fb59bf8-c943-4674-8c89-0eec9aa5598c-image.png
                                  https://www.suunto.com/en-gb/move/andrejorli/60313cce67a20b5c3bcf3e3a

                                  5b2e3836-c211-4706-8bb4-b4a0afad8c0f-image.png
                                  https://www.suunto.com/en-gb/move/andrejorli/5ffad6816a37bb349f1ed779

                                  a1f8ed53-cdb4-4346-b21a-a49138e18821-image.png
                                  https://www.suunto.com/en-gb/move/andrejorli/6070820b9761a9481e7c19d1

                                  Any suggestions?

                                  surfboomerangS 1 Reply Last reply Reply Quote 0
                                  • surfboomerangS Offline
                                    surfboomerang @asorli
                                    last edited by surfboomerang

                                    @asorli Do you use GPS+QZSS only or in combination?
                                    Looks like a steep area so probably a big challenge for GPS devices to aquire enough satellites.

                                    Suunto Vertical Titanium Solar
                                    OnePlus Nord 4

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                                    • A Offline
                                      asorli
                                      last edited by

                                      @surfboomerang After reset I did test runs with all GPS setup combinations.
                                      I found best results with GPS+QZSS only.
                                      I know it’s quite callenging terrain for gps reception but with SSWHR I never had such bad tracks on this route.

                                      surfboomerangS Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                                      • surfboomerangS Offline
                                        surfboomerang @asorli
                                        last edited by

                                        @asorli My guess would be: More is better…
                                        Probably more change on a good fix if you combine with GALILEO or GLONASS

                                        Suunto Vertical Titanium Solar
                                        OnePlus Nord 4

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                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @asorli
                                          last edited by

                                          @asorli does the watch notify you of GPS lost?

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          A 2 Replies Last reply Reply Quote 0
                                          • A Offline
                                            asorli @Dimitrios Kanellopoulos
                                            last edited by

                                            @dimitrios-kanellopoulos
                                            There was no notification of GPS lost.
                                            I pay attention during activity on pace displayed. When GPS “lost” occoured displayed pace variate ±2 min/km.

                                            Support case 04031406 is opened.

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