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    GPS problems with my S9B

    Scheduled Pinned Locked Moved Suunto 9
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    • A Offline
      asorli @Dimitrios Kanellopoulos
      last edited by

      I had same issue with GPS track with S9B. I did watch reset as Suunto support suggests. Unfortunately with no luck. Issue persists.

      9fb59bf8-c943-4674-8c89-0eec9aa5598c-image.png
      https://www.suunto.com/en-gb/move/andrejorli/60313cce67a20b5c3bcf3e3a

      5b2e3836-c211-4706-8bb4-b4a0afad8c0f-image.png
      https://www.suunto.com/en-gb/move/andrejorli/5ffad6816a37bb349f1ed779

      a1f8ed53-cdb4-4346-b21a-a49138e18821-image.png
      https://www.suunto.com/en-gb/move/andrejorli/6070820b9761a9481e7c19d1

      Any suggestions?

      surfboomerangS 1 Reply Last reply Reply Quote 0
      • surfboomerangS Offline
        surfboomerang @asorli
        last edited by surfboomerang

        @asorli Do you use GPS+QZSS only or in combination?
        Looks like a steep area so probably a big challenge for GPS devices to aquire enough satellites.

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        1 Reply Last reply Reply Quote 0
        • A Offline
          asorli
          last edited by

          @surfboomerang After reset I did test runs with all GPS setup combinations.
          I found best results with GPS+QZSS only.
          I know it’s quite callenging terrain for gps reception but with SSWHR I never had such bad tracks on this route.

          surfboomerangS Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
          • surfboomerangS Offline
            surfboomerang @asorli
            last edited by

            @asorli My guess would be: More is better…
            Probably more change on a good fix if you combine with GALILEO or GLONASS

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            1 Reply Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @asorli
              last edited by

              @asorli does the watch notify you of GPS lost?

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              A 2 Replies Last reply Reply Quote 0
              • A Offline
                asorli @Dimitrios Kanellopoulos
                last edited by

                @dimitrios-kanellopoulos
                There was no notification of GPS lost.
                I pay attention during activity on pace displayed. When GPS “lost” occoured displayed pace variate ±2 min/km.

                Support case 04031406 is opened.

                1 Reply Last reply Reply Quote 0
                • A Offline
                  asorli @Dimitrios Kanellopoulos
                  last edited by

                  @dimitrios-kanellopoulos Is it possible issue is related to activity type? Today’s cycling ride track on the same route is amazing.
                  073c239e-2613-4336-8556-c6fcc197a04c-image.png
                  https://www.suunto.com/en-gb/move/andrejorli/6081a7a0916af10f0fcfa35e

                  Brad_OlwinB Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @asorli
                    last edited by

                    @asorli I have run in places with steep canyon walls and deep forest where I have lost GPS signal, it only happens for a short time and looks nothing like this. I use GPS only and no other satellites. Something seems to be going on here, especially since your cycling track looks good.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 1
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @asorli
                      last edited by

                      @asorli there is something very fishy. Idk what. Because there is a huge blocking gps lost notification that should pop up.

                      I want you Todo this.

                      Next time it looses gps , after you sync, please press send logs.

                      Give me the time the logs where s ent and the username / email in pm

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      A 1 Reply Last reply Reply Quote 0
                      • A Offline
                        asorli @Dimitrios Kanellopoulos
                        last edited by

                        @dimitrios-kanellopoulos Thank you. I’ll do that.

                        1 Reply Last reply Reply Quote 0
                        • B Offline
                          basetta79
                          last edited by

                          So after one week and some activities, I haven’t had any further problem. Actually after a soft reboot and the update of the SA, just syncing before any new activity is enough to have an almost perfect trace.
                          Today I had a trailrun and the only problem I had was when I paused the 9B and restarted after 5 minutes. In that case I had the typical straight line trace.
                          The syncing before starting an activity is almonst mandatory, from what I can understand.

                          Dimitrios KanellopoulosD isaziI 2 Replies Last reply Reply Quote 1
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @basetta79
                            last edited by

                            @basetta79 the straight like is ok during pause.

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            B 1 Reply Last reply Reply Quote 0
                            • B Offline
                              basetta79 @Dimitrios Kanellopoulos
                              last edited by

                              @dimitrios-kanellopoulos got another strauight line, but I started too soon the activity after the syncing. Anyway - maybe I am wrong - but the cases of wrong traces are frequent in this period. Does it depend by the last SA update?

                              cosme.costaC 1 Reply Last reply Reply Quote 0
                              • isaziI Offline
                                isazi Moderator @basetta79
                                last edited by

                                @basetta79 said in GPS problems with my S9B:

                                The syncing before starting an activity is almonst mandatory, from what I can understand.

                                I never sync before an activity. It seems my AGPS is updated at night while I sleep.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                B surfboomerangS 2 Replies Last reply Reply Quote 0
                                • B Offline
                                  basetta79 @isazi
                                  last edited by

                                  @isazi I used to do the same ( not syncing) when I was on the Spartan Ultra. But with the 9B it semms the story is slightly different

                                  isaziI 1 Reply Last reply Reply Quote 0
                                  • isaziI Offline
                                    isazi Moderator @basetta79
                                    last edited by

                                    @basetta79 I have a S9 🙂

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    1 Reply Last reply Reply Quote 0
                                    • surfboomerangS Offline
                                      surfboomerang @isazi
                                      last edited by

                                      @isazi I noticed the syncing occurs as soon as I pick up the watch on the morning (I don’t wear it during the night)

                                      Suunto Vertical Titanium Solar
                                      OnePlus Nord 4

                                      isaziI 1 Reply Last reply Reply Quote 0
                                      • cosme.costaC Offline
                                        cosme.costa @basetta79
                                        last edited by cosme.costa

                                        @basetta79 said in GPS problems with my S9B:

                                        @dimitrios-kanellopoulos got another strauight line, but I started too soon the activity after the syncing. Anyway - maybe I am wrong - but the cases of wrong traces are frequent in this period. Does it depend by the last SA update?

                                        This have been discussed in others posts, but it is very important not to sync just before the activity. When AGPS is updated it needs around 15 min to do the “installation” of the information. The times that I have had issues with straight lines or long GPS lock has been because I have synced just before my activity. Besides is not needed to have an AGPS from the same day or day before, in my experience with a week old AGPS, tracks and GPS lock are still good. Actually we do not need AGPS at all, if we leave the watch alone and let it get GPS it will work correctly too (but here, probably it will need a lot of time to lock the GPS), remember the issues with the AGPS from Sony this Christmas holidays and the advices from @Dimitrios-Kanellopoulos .

                                        B 1 Reply Last reply Reply Quote 3
                                        • isaziI Offline
                                          isazi Moderator @surfboomerang
                                          last edited by

                                          @surfboomerang yes if you leave your watch alone it goes into sleep mode and does not sync with app. I wear it at night so it usually syncs before I wake up.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          1 Reply Last reply Reply Quote 2
                                          • B Offline
                                            basetta79 @cosme.costa
                                            last edited by

                                            @cosmecosta said in GPS problems with my S9B:

                                            @basetta79 said in GPS problems with my S9B:

                                            @dimitrios-kanellopoulos got another strauight line, but I started too soon the activity after the syncing. Anyway - maybe I am wrong - but the cases of wrong traces are frequent in this period. Does it depend by the last SA update?

                                            This have been discussed in others posts, but it is very important not to sync just before the activity. When AGPS is updated it needs around 15 min to do the “installation” of the information. The times that I have had issues with straight lines or long GPS lock has been because I have synced just before my activity. Besides is not needed to have an AGPS from the same day or day before, in my experience with a week old AGPS, tracks and GPS lock are still good. Actually we do not need AGPS at all, if we leave the watch alone and let it get GPS it will work correctly too (but here, probably it will need a lot of time to lock the GPS), remember the issues with the AGPS from Sony this Christmas holidays and the advices from @Dimitrios-Kanellopoulos .

                                            So in the end what’s the bloody problem with straight lines on the trace? I had one week of straight lines, the syncing (not immediately before the activity but every time before the activity) mainly resolved the problem. And now you are saying that syncing is not needed. In the end what is the problem? Was I just lucky to have no straight lines after syncing?

                                            cosme.costaC 1 Reply Last reply Reply Quote 0
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