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GPS problems with my S9B

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  • I Online
    isazi Moderator @basetta79
    last edited by 27 Apr 2021, 21:07

    @basetta79 sorry but did you send the logs that Dimitrios asked? That’s the only way for someone at Suunto to know what’s wrong with your watch, unless you want to send it in for a check from support.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    B 1 Reply Last reply 28 Apr 2021, 07:25 Reply Quote 2
    • B Offline
      basetta79 @isazi
      last edited by 28 Apr 2021, 07:25

      @isazi said in GPS problems with my S9B:

      @basetta79 sorry but did you send the logs that Dimitrios asked? That’s the only way for someone at Suunto to know what’s wrong with your watch, unless you want to send it in for a check from support.

      Dimitrios maybe was writing to another user. He never asked me anything similar. However tomorrow I will run and get back here

      D I 2 Replies Last reply 28 Apr 2021, 07:38 Reply Quote 1
      • D Offline
        Dimitrios Kanellopoulos Community Manager @basetta79
        last edited by 28 Apr 2021, 07:38

        @basetta79 yes please do the same if that happens send logs

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
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        1 Reply Last reply Reply Quote 0
        • I Online
          isazi Moderator @basetta79
          last edited by 28 Apr 2021, 07:51

          @basetta79 sorry I must have confused you with someone else. But yeah logs are important, I never had GPS lost with my S9, so there must be something going on with your watch.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          B 1 Reply Last reply 28 Apr 2021, 07:59 Reply Quote 0
          • B Offline
            basetta79 @isazi
            last edited by 28 Apr 2021, 07:59

            Ok I will send (hope it won’t be necessary 😉)

            B 1 Reply Last reply 28 Apr 2021, 09:25 Reply Quote 1
            • B Offline
              basetta79 @basetta79
              last edited by 28 Apr 2021, 09:25

              Actually, how can I send logs to someone ?😓

              I 1 Reply Last reply 28 Apr 2021, 09:29 Reply Quote 0
              • I Online
                isazi Moderator @basetta79
                last edited by 28 Apr 2021, 09:29

                @basetta79 on the app click on the watch icon in home, then on the three dots at the top right corner, and then “Send logs to Suunto”.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                B 1 Reply Last reply 28 Apr 2021, 09:37 Reply Quote 0
                • B Offline
                  basetta79 @isazi
                  last edited by 28 Apr 2021, 09:37

                  @isazi thank you a lot!!! Now it is ok. Then I have to contact Dimitrios via mp I suppose

                  I 1 Reply Last reply 28 Apr 2021, 09:38 Reply Quote 1
                  • I Online
                    isazi Moderator @basetta79
                    last edited by isazi 28 Apr 2021, 09:38

                    @basetta79 and tell him the time you sent the logs, and your account.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    1 Reply Last reply Reply Quote 1
                    • ? Offline
                      A Former User
                      last edited by A Former User 30 Apr 2021, 07:55

                      I have the same problem… Every now & then this - rabbit jumping left and right - is shown on my route… Or a straight line is shown… Whats going on here?

                      Screenshot_2021-04-30-09-48-35-119_com.stt.android.suunto.jpg

                      I 1 Reply Last reply 30 Apr 2021, 08:04 Reply Quote 0
                      • I Online
                        isazi Moderator @Guest
                        last edited by 30 Apr 2021, 08:04

                        @mountaineerx that looks like a very difficult GPS spot. Where were you? Under a cliff maybe? Chimney? Or did you put your hands somewhere? Backpack, rock?

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        ? 1 Reply Last reply 30 Apr 2021, 08:10 Reply Quote 0
                        • ? Offline
                          A Former User @isazi
                          last edited by 30 Apr 2021, 08:10

                          @isazi hmmmm… hmmmm… How can you prevent this from happening? 😆

                          I 1 Reply Last reply 30 Apr 2021, 08:16 Reply Quote 0
                          • I Online
                            isazi Moderator @Guest
                            last edited by 30 Apr 2021, 08:16

                            @mountaineerx unfortunately it is how the technology works. Maybe with a large receiver, like a handheld device, but I have seen tracks from the Himalaya with handheld devices where the track would move hundreds of meters up and down on difficult spots. I have tracks where I am climbing narrow chimneys with both Suunto and Garmin and they look a bit like that.

                            This unless you tell me that you were just walking in a very open space in that point, because that should not happen in the open 🙂

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            ? 1 Reply Last reply 30 Apr 2021, 08:23 Reply Quote 0
                            • ? Offline
                              A Former User @isazi
                              last edited by 30 Apr 2021, 08:23

                              @isazi if i remember correctly, it was on an open area between the mountains ( i have glonass ON ) on the snow just walking toward the goal… Yes the glowe was covering the watch, but i think that shouldn’t be a problem🙂…

                              I 1 Reply Last reply 30 Apr 2021, 08:26 Reply Quote 1
                              • I Online
                                isazi Moderator @Guest
                                last edited by 30 Apr 2021, 08:26

                                @mountaineerx gloves should not be a problem, I often wear my watch under a jacket, especially if mountaineering. Strange then, maybe you were searching for something in your backpack and had your hands inside?

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                ? 1 Reply Last reply 30 Apr 2021, 08:29 Reply Quote 0
                                • ? Offline
                                  A Former User @isazi
                                  last edited by 30 Apr 2021, 08:29

                                  @isazi maybe… O.K… tnx for your time and anwsers… 👍

                                  1 Reply Last reply Reply Quote 1
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