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Software update 2.16.26 June 10th 2021

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  • S Offline
    surfboomerang
    last edited by 24 Jun 2021, 14:21

    No idea if it is related to the latest FW update but a friend of mine has my old S9B after I received my new watch. The watch has been reset to factory default and configured a week ago.

    Today he sends me this picture:
    IMG-20210624-WA0000.jpg

    At first I was thinking he was making a joke, but it turned out to be legit. A soft reboot fixed it for now.
    Any idea what can cause this behavior? It never happened to me in the time I owned the watch.

    Suunto Vertical Titanium Solar
    OnePlus Nord 4

    M D 2 Replies Last reply 24 Jun 2021, 14:28 Reply Quote 4
    • M Offline
      Mff73 @surfboomerang
      last edited by 24 Jun 2021, 14:28

      @surfboomerang
      Inverted watch face, to look into a mirror 😲

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      1 Reply Last reply Reply Quote 2
      • D Offline
        Dimitrios Kanellopoulos Community Manager @surfboomerang
        last edited by Dimitrios Kanellopoulos 24 Jun 2021, 17:29

        @surfboomerang with all respect this looks edited / hoax. Do you have the original file ? We can check it it’s a real or edited pic

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        S 1 Reply Last reply 24 Jun 2021, 21:38 Reply Quote 0
        • S Offline
          surfboomerang @Dimitrios Kanellopoulos
          last edited by 24 Jun 2021, 21:38

          @dimitrios-kanellopoulos That’s what I thought at first too, but I know the guy very well. He is not the person who can do this with photoshop in a matter of seconds. If I’m wrong then I have to admit he pulled a major prank on me 😄

          The time is 16:06 on the watch and that is exactly the same time he send me the picture via WhatsApp.

          I will see if I can obtain the original file (or is the WhatsApp file original enough?) and send it to you.

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          1 Reply Last reply Reply Quote 0
          • Ł Offline
            Łukasz Szmigiel
            last edited by 25 Jun 2021, 07:59

            Is it technically possible for the standby light to be moved to workout settings? Or at last to quick settings? It’s cool that backlight has it’s own switch now but in S5 standby light is very useful and it’s super awkward to reach in settings to enable / disable.

            S9PP 2.40.44

            D 1 Reply Last reply 25 Jun 2021, 10:45 Reply Quote 1
            • D Offline
              Dimitrios Kanellopoulos Community Manager @Łukasz Szmigiel
              last edited by 25 Jun 2021, 10:45

              @łukasz-szmigiel it’s in activity settings and you can even do it during the activity even if you pause

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              Ł 1 Reply Last reply 25 Jun 2021, 10:48 Reply Quote 0
              • Ł Offline
                Łukasz Szmigiel @Dimitrios Kanellopoulos
                last edited by 25 Jun 2021, 10:48

                @dimitrios-kanellopoulos backlight - yes, but not standby.

                S9PP 2.40.44

                1 Reply Last reply Reply Quote 0
                • T Offline
                  Tomas5 @Tomas5
                  last edited by 9 Jul 2021, 11:17

                  @tomas5 said in Software update 2.16.26 June 10th 2021:

                  ed by toggle mode (Long press of upper left button). And usually it means it was enabled few seconds a day. Now it is enabled with every button press and received notification so it will be enabled not seconds but m

                  So I don’t have it exactly measured but it looks like that now battery last less than before with this latest firmware. Lot’s of notifications during day triggers backlight (while daylight when it is not needed), every button press or every notification while sports mode triggers backlight too. It looks like that this has some impact on battery life. Maybe 10-20%. But since my weeks are not consistent in number of exercises is hard to say exact number. But with toogle mode where i enable backlight only when needed (usually only for few seconds in night time) it was better.

                  Ł 1 Reply Last reply 9 Jul 2021, 11:27 Reply Quote 1
                  • Ł Offline
                    Łukasz Szmigiel @Tomas5
                    last edited by 9 Jul 2021, 11:27

                    @tomas5 I’m not sure about backlight but certainly GPS + Galileo estimates pre-workout are way too optimistic. Either this or battery degradation is slowly crawling in on my S5. Anyhow there’s no way I’m getting 20 hours of battery time in performance when fully charged with GPS + Galileo as suggested by the UI (21 I think at 97%).

                    S9PP 2.40.44

                    T 1 Reply Last reply 9 Jul 2021, 11:30 Reply Quote 0
                    • T Offline
                      Tomas5 @Łukasz Szmigiel
                      last edited by 9 Jul 2021, 11:30

                      @łukasz-szmigiel well, i have S5 around 4 months, so I am sure it is not battery degradation, it is since last firmware update. It is not much but it is noticeable.

                      1 Reply Last reply Reply Quote 1
                      • P Offline
                        Peter Tönz @inkognito
                        last edited by 17 Aug 2021, 23:19

                        @inkognito Same setup and problem here! 🤬

                        And I need my S9 baro in one week for a multiday and night trailrun. Without backlight while recording an activity! 😭😭😭

                        I was always happy with multiple Suunto products, but now its painful. The other bad experience with the service is my ‘jumping’ barometer sensor. I send the watch to the Soonto repaircenter and they did only a firmware update (it was in the garantie time) 😡

                        P 1 Reply Last reply 17 Aug 2021, 23:21 Reply Quote 0
                        • P Offline
                          Peter Tönz @Peter Tönz
                          last edited by 17 Aug 2021, 23:21

                          @peter-tönz I mean the problem with the missing backlight with a custom power mode!

                          1 Reply Last reply Reply Quote 0
                          • T Offline
                            TheGuyFromTheSummit Silver Members
                            last edited by 18 Aug 2021, 06:46

                            I know I posted it in a thread, but please forward it to Suunto that they might check their GPS tracking “code”
                            Thanks 🙂

                            s9b-GPS.png

                            D 1 Reply Last reply 18 Aug 2021, 06:48 Reply Quote 0
                            • D Offline
                              DMytro @TheGuyFromTheSummit
                              last edited by 18 Aug 2021, 06:48

                              @theguyfromthesummit btw I checked my mountain activities and I seem to get similar results to what you have on the right.

                              T 1 Reply Last reply 18 Aug 2021, 07:01 Reply Quote 0
                              • T Offline
                                TheGuyFromTheSummit Silver Members @DMytro
                                last edited by 18 Aug 2021, 07:01

                                @dmytro ok, strange. Everyone of my friends using a Suunto has the same problem as I have.

                                D 1 Reply Last reply 18 Aug 2021, 07:03 Reply Quote 0
                                • D Offline
                                  DMytro @TheGuyFromTheSummit
                                  last edited by 18 Aug 2021, 07:03

                                  @theguyfromthesummit ¯_(ツ)_/¯
                                  On another note I seem to remember (but maybe just imagining) that suunto tweaked it’s smoothing algo to prevent cutting corners etc, thus making it a little more susceptible to noise which seems to be impacting your trainings.

                                  T 1 Reply Last reply 18 Aug 2021, 08:59 Reply Quote 1
                                  • T Offline
                                    TheGuyFromTheSummit Silver Members @DMytro
                                    last edited by 18 Aug 2021, 08:59

                                    @dmytro this might be the reason.
                                    checking some cycling tracks (10-60km/h) and it is really smooths.
                                    Maybe I just have to run faster 😆

                                    D 1 Reply Last reply 18 Aug 2021, 09:29 Reply Quote 1
                                    • D Offline
                                      DMytro @TheGuyFromTheSummit
                                      last edited by 18 Aug 2021, 09:29

                                      @theguyfromthesummit I hike, not run, so dunno. But I wear my watch on the right hand.
                                      But of course good luck with your 60kmh runs!

                                      1 Reply Last reply Reply Quote 1
                                      • EzioAuditoreE Offline
                                        EzioAuditore Gold Members
                                        last edited by EzioAuditore 19 Aug 2021, 10:35

                                        So I just sent the logs to Suunto (19th Aug 12:30 CET). The s9b crashed during activity (black screen no response from button presses.). That’s 2nd crash (one in one out of activity) in less than 4 months (it looks a lot when compared to 0 in 2y on the f6x doesn’t it?)
                                        Details: Snap to route, HR Belt, Suunto plus: Strava relative. Didn’t restart (or continue) the activity.

                                        Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                        Suunto Wing

                                        1 Reply Last reply Reply Quote 1
                                        • inkognitoI Offline
                                          inkognito Platinum Member
                                          last edited by 10 Sept 2021, 10:22

                                          S9 (non-baro): Not sure if this wasn’t reported before, but in all the previous firmwares the activity icon in the watch logbook was grey before it was synced and turned to appropriate colour (yellow for runs, green for walks etc.) after the sync. Now the icon remains grey even after the sync. Or is it just me? 😄 Perhaps the lucky Suunto field testers could check whether this was/wasn’t already solved in the “autumn firmware” we all hope for 😄

                                          SV: fingers crossed :D
                                          S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                          Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                          Despite some pretty bad luck, I still love Suunto!

                                          isaziI S 2 Replies Last reply 10 Sept 2021, 10:28 Reply Quote 0
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