Upgrade from "9 Baro Titanium" to "9 Peak"

Dimitrios Kanellopoulos

@becco981 we had issues with some units having already scratches. Are you sure you scratched it so easily ?

becco981

@dimitrios-kanellopoulos yes. Absolutely. Just rubbed on a plastic surface moving my arm while I was getting out of my bed. Nothing more.

Dimitrios Kanellopoulos

@becco981 I’d give it a try with support. This does not look normal to me, but others can say also.

zhang965

@dimitrios-kanellopoulos said in Upgrade from "9 Baro Titanium" to "9 Peak":

@becco981 I’d give it a try with support. This does not look normal to me, but others can say also.

HOHOHO, I hope you can get us an official answer, (because I’m buying a S9P now)

becco981

@dimitrios-kanellopoulos I already asked to official support but no answer yet.
Let’s see what happens next days.

Dimitrios Kanellopoulos

@zhang965 you can see from here that a few units (but not uncountable) had such issues. Directly from the factory. Now to scratch this on something soft does not sound normal to me. That’s why I suspected it might have been already like this.

Let’s see

zhang965

@dimitrios-kanellopoulos said in Upgrade from "9 Baro Titanium" to "9 Peak":

@zhang965 you can see from here that a few units (but not uncountable) had such issues. Directly from the factory. Now to scratch this on something soft does not sound normal to me. That’s why I suspected it might have been already like this.

Let’s see

Oh, that’s a lovely explication, can I have a discount code to buy a S9P ?

becco981

Here the answer from the Suunto customer care (via Twitter):

First of all, we feel very sorry to hear that your new Suunto 9 Peak is scratched. While titanium does scratch, of course, but unlikely possible to be made by plastic - we use Grade 5 titanium that is rather hard and to be scratched it needs an equally hard material. Not plastic. It needs to be hard stones, some types of tempered glass, gemstones, some types of steel, maybe some sandy debris (that is made of particles of hard stones - this is something that can happen in the house).

@becco981 said in Upgrade from "9 Baro Titanium" to "9 Peak":

@chrisc92 I got 9 Peak Ti last Friday.
Today I accidentally scrubbed the nightstand (made of plastic) and the titanium ring got scratched a lot (see photo). I’m very disappointed

I can’t imagine what will happen when I’ll bring it with me doing climbing

Strange, upon buying the S9P Ti, I checked with the support regarding the a possible Ti black one, and they even answer this:
“As for the colour-material combination of the casing and bezel, currently there are no plans to create different ones: bear in mind that we intentionally chose to let the titanium ones uncoated - so that the natural beauty of grade 5 titanium can shine, and also to avoid possible scratches to the coating that would ruin the elegance of the watch.”

MiniForklift

I was considering the S9P but I think I’ll wait it out for a while. The size reduction from 50mm to 43mm is a negative from my point of view, and I like the chunkiness of my gold S9B

I’ve had it for around two years; I’m definitely not gentle with it but despite this I am struggling to see a single mark, scratch or ding anywhere on its bezel or screen

becco981

@andré-faria chatting with support right now:

This is of course not 100% impossible - however, if you didn’t notice any scratches when you open the box and come to us immediately, but discovered it after using it for some time, it is rather unlikely issues directly from the factory.

becco981

@miniforklift the watch is beautiful and elegant but I like the chunkiness of the S9BTi too. Love the size too. This new one has better GPS, better battery life.
I don’t have any advantage from the light sensor and the oxygen sensor (that is quite inaccurate, to me).
I’m wondering that whether it’s worth upgrading or not.

kk1n76

@dimitrios-kanellopoulos are all Ti batches affected? i’m going to pull trigger on Ti, but quite worried after seeing the picture. There is no local dealer in my country, so purchase is only from amazon

sartoric

@kk1n76
Can’t you buy online from Suunto ?

kk1n76

@sartoric there’s no option for suunto to deliver to my country, and if i select my country (singapore), it said “find dealers” for which there are none. There really is no local dealers in singapore bringing in suunto. They have the old one, but only the old S9B, and i heard that their dealership contract is ending, hence no new peak

cosme.costa

@kk1n76 said in Upgrade from "9 Baro Titanium" to "9 Peak":

@dimitrios-kanellopoulos are all Ti batches affected? i’m going to pull trigger on Ti, but quite worried after seeing the picture. There is no local dealer in my country, so purchase is only from amazon

In my experience, Amazon (products sold by Amazon) is the best place to buy things and forget about issues during warranty time. Returns are super easy, fast and without much questions.
I bought an Ambit 3 Vertical in Amazon, more than a year later I faced some issues with the screen, instead of contacting Suunto Service I contacted Amazon, they gave me the option to send it to Service or return all the money, which I choose and bought an SSU (later I read on the web that the issue with the A3V was a known issue for some units).

kk1n76

@cosmecosta thanks, i shall get one from amazon then…

@dimitrios-kanellopoulos said in Upgrade from "9 Baro Titanium" to "9 Peak":

@becco981 we had issues with some units having already scratches. Are you sure you scratched it so easily ?

@Dimitrios-Kanellopoulos does the S9P Ti has some coating on “ring” near the glass?

Dimitrios Kanellopoulos

@andré-faria not sure. But in the forum here some people reported some issues right? I am talking about those.

becco981

@Dimitrios-Kanellopoulos No, no coating on the ring. They left the titanium in its natural color in order to emphasize the material.
After two weeks my S9PTi is full of scratches on the ring.