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Bezel Replacement

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  • F Offline
    fazel Bronze Member
    last edited by fazel 7 Jul 2021, 02:32 7 Jul 2021, 02:27

    Does anyone know if it possible to send a 9 in and have the steel bezel replaced with a titanium one? Thanks!

    F C 2 Replies Last reply 7 Jul 2021, 04:19 Reply Quote 1
    • F Offline
      freeheeler @fazel
      last edited by 7 Jul 2021, 04:19

      @fazel
      I would expect that this works technically… it’s the only access to the inside of the watch.
      Just get in touch with Customer Service 👍

      living sideways

      D 1 Reply Last reply 7 Jul 2021, 20:27 Reply Quote 0
      • C Offline
        cosme.costa @fazel
        last edited by 7 Jul 2021, 10:20

        @fazel I assume it is going to cost nearly the same than a new watch 🤔

        1 Reply Last reply Reply Quote 1
        • F Offline
          fazel Bronze Member
          last edited by fazel 7 Jul 2021, 13:06 7 Jul 2021, 13:04

          I was assuming “battery service” (mentioned somewhere else) required taking the bezel off and replacing the battery. What I’m trying to determine is whether sending the watch in and having it returned with a new battery and a titanium bezel is (a) possible, and (b) economically feasible. @Dimitrios-Kanellopoulos?

          ? 1 Reply Last reply 7 Jul 2021, 19:51 Reply Quote 0
          • ? Offline
            A Former User @fazel
            last edited by 7 Jul 2021, 19:51

            @fazel said in Bezel Replacement:

            I was assuming “battery service” (mentioned somewhere else) required taking the bezel off and replacing the battery. What I’m trying to determine is whether sending the watch in and having it returned with a new battery and a titanium bezel is (a) possible, and (b) economically feasible. @Dimitrios-Kanellopoulos?

            In the past I was getting my suunto core replaced on warranty.
            I asked if I could have one with negative screen instead. They gave me a quotation and the price was almost the same of a new watch.
            In your case I think it can be the same. But ask on support.

            1 Reply Last reply Reply Quote 1
            • D Offline
              DMytro @freeheeler
              last edited by 7 Jul 2021, 20:27

              @freeheeler not so sure. Titanium has different expansion coefficient than steel, might be significant enough to force small changes hardwarewise.

              C 1 Reply Last reply 8 Jul 2021, 08:45 Reply Quote 1
              • C Offline
                cosme.costa @DMytro
                last edited by cosme.costa 7 Aug 2021, 08:46 8 Jul 2021, 08:45

                @дима-мельниченко said in Bezel Replacement:

                @freeheeler not so sure. Titanium has different expansion coefficient than steel, might be significant enough to force small changes hardwarewise.

                I do not think so, I’m quite sure (from my experience designing parts) that the case and the fixation system of all the bezels are the same, then the gaskets do the proper seal. For the official temperature use range I think that the differences in dimensions are really small.

                D 1 Reply Last reply 8 Jul 2021, 08:54 Reply Quote 1
                • D Offline
                  DMytro @cosme.costa
                  last edited by 8 Jul 2021, 08:54

                  @cosmecosta you are probably right! My main concern would lie in screws and screw holes being affected by different expansion coefficient. I looked it up, difference is about 10% which is not that significant.

                  1 Reply Last reply Reply Quote 1
                  • ? Offline
                    A Former User
                    last edited by 10 Jul 2021, 09:51

                    Adding another question to this one, if for some reason you need a bezel replacement because got so many scratches of hard use or accidentally you droped the S9 and there is a visible and ugly thing in the bezel that you can’t stand watching and want a new shiny bezel, same or different model (if compatible), does this means that what you are paying for this replacement is goint to be nearly the full cost of a new S9?

                    F ? 2 Replies Last reply 10 Jul 2021, 19:12 Reply Quote 0
                    • F Offline
                      freeheeler @Guest
                      last edited by 10 Jul 2021, 19:12

                      @rhustox
                      you are not allowed to replace the bezel for a shinier one before your bezel looks like…
                      anton-watch.jpg

                      living sideways

                      ? M 2 Replies Last reply 10 Jul 2021, 19:14 Reply Quote 8
                      • ? Offline
                        A Former User @freeheeler
                        last edited by 10 Jul 2021, 19:14

                        @freeheeler said in Bezel Replacement:

                        @rhustox
                        you are not allowed to replace the bezel for a shinier one before your bezel looks like…
                        anton-watch.jpg

                        Damn! 😁 😁 😁

                        F 1 Reply Last reply 10 Jul 2021, 19:22 Reply Quote 0
                        • F Offline
                          freeheeler @Guest
                          last edited by 10 Jul 2021, 19:22

                          @rhustox
                          yeah… I had to save this pic when some friends in here posted it to remind myself whenever I think my watch is being used heavily… I might be wrong 😂

                          living sideways

                          1 Reply Last reply Reply Quote 0
                          • ? Offline
                            A Former User @Guest
                            last edited by 10 Jul 2021, 19:23

                            @rhustox said in Bezel Replacement:

                            Adding another question to this one, if for some reason you need a bezel replacement because got so many scratches of hard use or accidentally you droped the S9 and there is a visible and ugly thing in the bezel that you can’t stand watching and want a new shiny bezel, same or different model (if compatible), does this means that what you are paying for this replacement is goint to be nearly the full cost of a new S9?

                            Only support or an official reapir center will be able to tell you.
                            For portugal and spain, the repair center, in 2020 had the price of 50-60eur for the S9.
                            Price list here. I don’t know if it is need to add any other cost.

                            D F ? 3 Replies Last reply 10 Jul 2021, 20:10 Reply Quote 2
                            • D Offline
                              DMytro @Guest
                              last edited by 10 Jul 2021, 20:10

                              @andré-faria what does “upgrade” mean? Trade-in program?

                              ? 1 Reply Last reply 11 Jul 2021, 05:37 Reply Quote 1
                              • F Offline
                                fazel Bronze Member @Guest
                                last edited by 11 Jul 2021, 03:42

                                @andré-faria nice find! Thank you!

                                1 Reply Last reply Reply Quote 0
                                • ? Offline
                                  A Former User @Guest
                                  last edited by 11 Jul 2021, 05:29

                                  @andré-faria said in Bezel Replacement:

                                  Price list here. I don’t know if it is need to add any other cost.

                                  Thanks!!!

                                  1 Reply Last reply Reply Quote 0
                                  • ? Offline
                                    A Former User @DMytro
                                    last edited by 11 Jul 2021, 05:37

                                    @дима-мельниченко said in Bezel Replacement:

                                    @andré-faria what does “upgrade” mean? Trade-in program?

                                    I am not sure . You have to ask. But I believe is a bit like that. If I remember correctly when I had the positive display core, and it was replaced on warranty and I asked for negative display one, I think they gave me that price.

                                    D 1 Reply Last reply 11 Jul 2021, 07:07 Reply Quote 1
                                    • D Offline
                                      DMytro @Guest
                                      last edited by 11 Jul 2021, 07:07

                                      @andré-faria I see, thanks.

                                      1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        MiniForklift Platinum Member @freeheeler
                                        last edited by 13 Jul 2021, 07:30

                                        @freeheeler said in Bezel Replacement:

                                        @rhustox
                                        you are not allowed to replace the bezel for a shinier one before your bezel looks like…
                                        anton-watch.jpg

                                        That looks frickin’ awesome !!

                                        SV Titanium Solar Forest

                                        1 Reply Last reply Reply Quote 1
                                        • F Offline
                                          fazel Bronze Member
                                          last edited by 14 Jul 2021, 21:42

                                          FYI - I contacted support. They replied stating neither bezel replacement nor trade-in were possible. I had linked to the price list @André-Faria posted in my request, but no dice. Maybe those options are only available for warranty requests?

                                          1 Reply Last reply Reply Quote 0
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