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    Watch UNUSABLE since last update

    Scheduled Pinned Locked Moved Spartan
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    • sartoricS Offline
      sartoric Moderator @Lord_Ru_1979
      last edited by

      @lord_ru_1979
      Drag’n’drop the file on the suuntolink window

      SVTS - 2.40.38
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      Samsung A5 2016 - Android 7.0
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      • Mff73M Offline
        Mff73 @Lord_Ru_1979
        last edited by Mff73

        @lord_ru_1979 said in Watch UNUSABLE since last update:

        @mff73 how can I downgrade to previous version? I have tried to replace the firmware file in the folder but it is not working

        before downgrading, try to drag’n drop the current FW zip file (still zipped) like @sartoric wrote (on the Suuntolink Gear icon)

        Which Windows version do you have ? W7 ? W10 ?

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

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        • L Offline
          Lord_Ru_1979 @Mff73
          last edited by

          @mff73 win10. Link to download current image seems broken:

          73f023d3-1e67-41ba-85fd-3d915e3f7a39-image.png

          Mff73M L 2 Replies Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @Lord_Ru_1979
            last edited by

            @lord_ru_1979 said in Watch UNUSABLE since last update:

            @mff73 win10. Link to download current image seems broken:

            73f023d3-1e67-41ba-85fd-3d915e3f7a39-image.png

            there is an error in the link (double // instead of one).
            use this
            http://firmware.geo.movescount.com/production/Brighton-fw_2.8.32.8351-A.zip

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

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            • L Offline
              Lord_Ru_1979 @Lord_Ru_1979
              last edited by

              @lord_ru_1979 same result, after the reset I always end in this screen: 22370a16-568b-46b5-bcc6-bbc9de68e60e-image.png

              and watch saying “Tap to toggle view”, that is an action I can’t do as screen does not work.

              What else can I do?

              Thaks in advance,

              Ruben

              Mff73M L 2 Replies Last reply Reply Quote 0
              • Mff73M Offline
                Mff73 @Lord_Ru_1979
                last edited by

                @lord_ru_1979
                aie !
                eventually try with previous FW version (it should downgrade, and maybe force things to happen).
                After that, i won’t be anymore ideas 😞 and waiting for Gurus to help further).

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

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                • L Offline
                  Lord_Ru_1979 @Lord_Ru_1979
                  last edited by Lord_Ru_1979

                  @Mff73 don’t worry, I appreciate very much your time and your help. I have unistalled completely suuntolink, I will install again and try with latest. In order to try with previous, what should I do? Just drag and drop in suuntolink folder? Which is the procedure?

                  Regards,

                  Mff73M 1 Reply Last reply Reply Quote 0
                  • Mff73M Offline
                    Mff73 @Lord_Ru_1979
                    last edited by

                    @lord_ru_1979
                    you download firmware zip file from the link http://firmware.geo.movescount.com/production/Brighton-fw_2.8.32.8351-A.zip
                    or the previous version
                    http://firmware.geo.movescount.com/production/Brighton-fw_2.8.24.8046-A.zip

                    you don’t unzip this file. You plug your watch to computer, and once detected, you drag the zip file from windows explorer to the suuntolink gear icon
                    34854f7a-6274-4262-8be4-f272ad552a6a-image.png
                    And you wait and see.

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

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                    • L Offline
                      Lord_Ru_1979
                      last edited by Lord_Ru_1979

                      Nothing is working, I have tried every option, I always end like this:

                      4768b6ca-7319-4910-b7cd-22b74160603f-image.png

                      😥

                      Thanks for your help, only option now I have is Service Center and pay for something Suunto has broken in my watch…

                      Regards and thanks again

                      isaziI ? EgikaE 3 Replies Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator @Lord_Ru_1979
                        last edited by

                        @lord_ru_1979 said in Watch UNUSABLE since last update:

                        Thanks for your help, only option now I have is Service Center and pay for something Suunto has broken in my watch…

                        I found very unlikely Suunto has broken anything, considering your last software update was in January 2020 and today, if I am not mistaken, is August 2021.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

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                        • ? Offline
                          A Former User @Lord_Ru_1979
                          last edited by

                          @lord_ru_1979 said in Watch UNUSABLE since last update:

                          Nothing is working, I have tried every option, I always end like this:

                          4768b6ca-7319-4910-b7cd-22b74160603f-image.png

                          😥

                          Thanks for your help, only option now I have is Service Center and pay for something Suunto has broken in my watch…

                          Regards and thanks again

                          What windows version are you using? I think there was something regarding Windows versions prior to 10, but someone can correct me

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                          • L Offline
                            Lord_Ru_1979 @isazi
                            last edited by

                            @isazi watch was working PERFECTLY until I connected it to Suuntolink and I saw how it was updated

                            isaziI 1 Reply Last reply Reply Quote 0
                            • isaziI Offline
                              isazi Moderator @Lord_Ru_1979
                              last edited by

                              @lord_ru_1979 and yet, there was no Spartan update this year, nor last year. In fact, if you are getting updates for your Spartan, lots of users want to know your secret 🙂

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

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                              • EgikaE Offline
                                Egika Platinum Member @Lord_Ru_1979
                                last edited by

                                @lord_ru_1979 Have you tried it on a different laptop? I have had issues with one of my PCs and found a different HW solved it.

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - TI Canary - Titanium Courtney

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