Alarm set to 6:30 went off at 7:00

[Patrick Löffler]

Very strange my alarm went off at 7:00. It was set to 6:30. Anybody else had anything like that?

[sartoric]

@patrick-löffler
Nope

Did you snooze while half-sleeping ?

[Patrick Löffler]

@sartoric That would at least be the first time I did not wake up from the alarm. I am trying to replicate it. I don‘t mean the not waking up.

[ttsirkia]

I have noticed this behavior twice. Once the alert started 30 min later, second time 10 minutes later. It seems that either the alert has not been activated at all or it has automatically snoozed it.

Edit: I just submitted my logs if they provide something useful. The alarm was set at 6:35 but got the alarm at 6:45 this morning.

[ttsirkia]

This occurred once again this morning.

The alarm was expected at 6:35 but I woke up at 6:36 when my back up alarm clock was ringing which I’ve been enforced to use since the second incident. The watch gave the alarm at 6:45, i.e. ten minutes late.

Logs submitted again.

It is clear that there is a bug in the watch and the alarm is so unreliable that it cannot be trusted.

[BrunoH]

@ttsirkia I had set my alarm to buzz at midnight because I was planning to go outside and see aurora borealis. No alarm, I woke at 7:00 am.

[ttsirkia]

Is anyone at Suunto debugging this issue? I think this is a reason to get a refund if such basic feature does not work properly or either in the user manual there needs to be a notificaton that the alarm may not work as expected. Currently, there is a clear flaw in the software.