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S9P dark segment on white screen

Scheduled Pinned Locked Moved Suunto 9 Peak
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  • D Offline
    Derrick Spafford
    last edited by 29 Sept 2021, 14:55

    A small issue that I’ve seen with ALL white screens on my S9Pti is that the bottom right corner of the screen has a dark segment near the two bottom right buttons. I use a dark screen mostly anyhow, so never really notice it, and functions normally, so not concerned. The only concern I have is if this might be something that becomes a bigger problem later?

    I’ve included a photo, but it is tough to see from photo. It’s a pretty big contrast and significant when the light is on.

    Btw…S9P is the best running watch I’ve had in my 40+ years as a runner. Love it!
    IMG_7892.JPG

    D S 2 Replies Last reply 29 Sept 2021, 15:14 Reply Quote 1
    • D Offline
      Dimitrios Kanellopoulos Community Manager @Derrick Spafford
      last edited by 29 Sept 2021, 15:14

      @derrick-spafford drop a question to our support. They can replace that for you

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      D 2 Replies Last reply 29 Sept 2021, 15:24 Reply Quote 0
      • D Offline
        Derrick Spafford @Dimitrios Kanellopoulos
        last edited by 29 Sept 2021, 15:24

        @dimitrios-kanellopoulos Will do. Thanks!

        S 1 Reply Last reply 29 Sept 2021, 15:29 Reply Quote 0
        • S Online
          surfboomerang @Derrick Spafford
          last edited by surfboomerang 29 Sept 2021, 15:29

          @derrick-spafford Let me know what the result is.
          I also have a very slight dark spot in the same lower right location. On my watch it is barely noticeable and certainly not disturbing, but if Suunto can fix this maybe I’ll contact them also.

          btw… I think it’s backlight related. There is no spot to be found if the backlight is off. Is this also the case on your watch?

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          D 1 Reply Last reply 29 Sept 2021, 15:42 Reply Quote 0
          • D Offline
            Derrick Spafford @Dimitrios Kanellopoulos
            last edited by 29 Sept 2021, 15:41

            @dimitrios-kanellopoulos Just noticed there isn’t a contact for support in Canada. What would be the best way to proceed? Thanks.

            D 1 Reply Last reply 29 Sept 2021, 16:13 Reply Quote 0
            • D Offline
              Derrick Spafford @surfboomerang
              last edited by 29 Sept 2021, 15:42

              @surfboomerang said in S9P dark segment on white screen:

              @derrick-spafford

              btw… I think it’s backlight related. There is no spot to be found if the backlight is off. Is this also the case on your watch?

              I still notice a faint dark spot when backlight is off.

              1 Reply Last reply Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Derrick Spafford
                last edited by 29 Sept 2021, 16:13

                @derrick-spafford it was there. Maybe not though chart

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 0
                • D Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by 29 Sept 2021, 16:14

                  Also please take this with a grain of salt.

                  I said contact support as they know better. It might be ok to have a little black on complete full brightness.

                  I do have a little so I think it’s ok but support should know better.

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  D 1 Reply Last reply 29 Sept 2021, 19:18 Reply Quote 1
                  • D Offline
                    Derrick Spafford @Dimitrios Kanellopoulos
                    last edited by 29 Sept 2021, 19:18

                    @dimitrios-kanellopoulos said in S9P dark segment on white screen:

                    Also please take this with a grain of salt.

                    I said contact support as they know better. It might be ok to have a little black on complete full brightness.

                    I do have a little so I think it’s ok but support should know better.

                    Ok, noted, thanks. Will check.
                    I’m not really too concerned as I use mostly dark screen, but just wasn’t sure if it might be something that could affect the functionality of the watch later. thanks.

                    R 1 Reply Last reply 29 Sept 2021, 19:36 Reply Quote 0
                    • R Offline
                      Richard Thygesen @Derrick Spafford
                      last edited by 29 Sept 2021, 19:36

                      @derrick-spafford I have the same.

                      S9
                      S9 Peak
                      Race

                      1 Reply Last reply Reply Quote 1
                      • S Offline
                        s_roman @Derrick Spafford
                        last edited by 7 Dec 2021, 12:27

                        @derrick-spafford I also have the same issue. Any news on this topic?

                        1 Reply Last reply Reply Quote 0
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