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    S9P Accelerometer problems

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • Giacomo LaffranchiniG Offline
      Giacomo Laffranchini Bronze Member @guy.s
      last edited by Giacomo Laffranchini

      @guy-s Among the problems you listed, I mainly have issues with the 24/7 HR recorded outside activities. I often have entire afternoons at my desk with HR value recorded that are 1.5 or 2 times the actual (85-100 BPM instead of 50-60).

      I too suspect that the watch uses data from accelerometer or other sensors to validate/correct HR reading. Hence, as soon as you start moving the HR reading will start skyrocket. I noticed this also while washing my hands: HR goes from 50 to 110.

      This particular issue was brought up In another post and i believe someone reported it to Suunto. I don’t know if when it will be fixed.

      I too tried soft reset, hard reset and various other solution but didn’t solve any issue.

      I called few times tech support here in the US; i was told to send the watch in and Suunto will determine if it needs to be fixed or replaced. Of no defects are found I would be responsible for a diagnosis fee and shipment.

      I can’t tell whether is SW of HW related. I hope is something SW that will soon be addressed because certainly this issue makes the wellness data from the watch less meaningful.

      S9P Granite Blue Titanium

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      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager
        last edited by

        The steps will be counted as you state. Even typing.

        The accelerometer is fine. We just don’t use any special algo for steps.

        Nor for hr it’s used. The only way it’s used it’s to detect if it’s laying on a table

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        ? 1 Reply Last reply Reply Quote 1
        • ? Offline
          A Former User @Dimitrios Kanellopoulos
          last edited by

          @dimitrios-kanellopoulos said in S9P Accelerometer problems:

          The steps will be counted as you state. Even typing.

          The accelerometer is fine. We just don’t use any special algo for steps.

          Nor for hr it’s used. The only way it’s used it’s to detect if it’s laying on a table

          Hi Dimitrios,
          Do you know why steps are counted like that? I believe maybe there is a reason .
          Thank you

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @Guest
            last edited by

            @andré-faria it’s an accelerometer that counts steps as most of the step counters out there.

            On s5 and s3 we have a context engine that plays a little more clever.

            The s9P is not designed to count steps as of accuracy there. Unfortunately this is the decision.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            suzzloS 1 Reply Last reply Reply Quote 1
            • suzzloS Offline
              suzzlo Moderator @Dimitrios Kanellopoulos
              last edited by

              @dimitrios-kanellopoulos said in S9P Accelerometer problems:

              On s5 and s3 we have a context engine that plays a little more clever.
              The s9P is not designed to count steps as of accuracy there. Unfortunately this is the decision.

              Hi, I have read this from you, more than one time. Could you elaborate it a bit more? Is there any HW difference between watches or is only SW implementation?

              BR

              Suunto: Race, S9Peak, Spartan Sport Wrist
              Garmin: FR745, Edge 530
              SA topics:

              • Guides - https://forum.suunto.com/tags/guides
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              • V Offline
                veroaguileta
                last edited by

                Hi @guy-s, I know, it‘s quite long since you wrote your comment. However maybe you read my reply and you can help me?
                I have a s9p since a couple of days and I’m experiencing the same problem like you: seems that my steps are 1,8 m long 😵 when Inwalk for 11km, s9p shows me only 6500 steps. For 5km, 3500 steps. Yes, I know, I actually didn‘t adquire my suunto to count steps, however I‘m really not happy with this wrong function. Did you get any solution since you wrote your post? Thank you so much in advance for any information that may help.

                G 1 Reply Last reply Reply Quote 0
                • G Offline
                  guy.s @veroaguileta
                  last edited by guy.s

                  @veroaguileta
                  When I first got the S9P my steps were 3M long. After the first firmware update they were reduced to 2M long. After the second firmware update they were 1M.

                  Maybe the new update will be even closer.

                  The raise to wake got better early on.

                  Guy

                  ? V 2 Replies Last reply Reply Quote 1
                  • ? Offline
                    A Former User @guy.s
                    last edited by A Former User

                    @guy-s said in S9P Accelerometer problems:

                    After the second firmware update they were 1M.

                    I’ve neve paid much attention to steps so glad to know it’s improved!

                    The raise to wake got better early on.

                    ahem, they’ve removed RTW during activity…

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                    • V Offline
                      veroaguileta @guy.s
                      last edited by veroaguileta

                      @guy-s
                      Dear Guy, thank you so much for replying to my comment. Really appreciated. And the way you did made me laugh 😆😆😆 (and made me hope) ☺️Thanks!

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                      • Chris StevensonC Offline
                        Chris Stevenson @guy.s
                        last edited by

                        @guy-s
                        I have recently upgraded from Spartan Ultra to the Peak Pro Titanium. I wear the watch every day and I have noticed that my steps have reduced about 20% just by changing watches. For example, today I did a 10.2 km suburban walk and only recorded 8,971 steps during the walk. I am a rogainer and I know my actual is about 1,200 steps per km. I had nothing in my watch hand. I am very happy with the Peak Pro Titanium, but I am disappointed that my step counts have been hammered by a watch change.

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