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    S9 reboot in activity

    Scheduled Pinned Locked Moved Suunto 9
    14 Posts 9 Posters 695 Views 9 Watching
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    • lexterm77L Offline
      lexterm77 Bronze Member @chris Hebet
      last edited by

      @chris-hebet

      Happened to me in June, never happened again. One thing I could suspect is that I kept SA running with my phone during activity.

      surfboomerangS 1 Reply Last reply Reply Quote 0
      • surfboomerangS Offline
        surfboomerang @lexterm77
        last edited by

        @lexterm77 Hmmm… interesting fact.
        Every person who had this reboot experience had Suunto plus screens and/or navigation selected if I read their posts. Putting a lot of stress on the CPU and memory of the watch.
        Could it be that a notification from SA is pushing the watch over it’s limit?

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        lexterm77L 1 Reply Last reply Reply Quote 0
        • lexterm77L Offline
          lexterm77 Bronze Member @surfboomerang
          last edited by

          @surfboomerang

          Yes, only with S+ it was very slow to react even for a manual lap button and interval timers were lagging more than 5s when I turned off S+ everything was fine.

          1 Reply Last reply Reply Quote 0
          • Ivan De RasisI Offline
            Ivan De Rasis @chris Hebet
            last edited by

            @chris-hebet io lo stesso problema dopo l’ultimo aggiornamento. anche se uso la funzione ritorna alla partenza

            Suunto 9 Baro
            Suunto Vertical

            1 Reply Last reply Reply Quote 0
            • isaziI Offline
              isazi Moderator
              last edited by

              The S+ and navigation memory issue was solved with June update if I’m not wrong, so not sure what’s wrong now. But I’ll test this (hopefully tomorrow, I’m battling with a cold that does not go away for two weeks now).

              Watch: Suunto Vertical Ti

              Blog: isazi's home

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              • isaziI Offline
                isazi Moderator
                last edited by

                Tried this morning with S+ burner and activating “back to start” mid route, no crash.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                Ivan De RasisI 1 Reply Last reply Reply Quote 0
                • Ivan De RasisI Offline
                  Ivan De Rasis @isazi
                  last edited by

                  @isazi Grazie per la Tua risposta. Questa sera farò un altro tentativo, e se dovesse andar tutto bene, dovrei presumere che ci sia qualche problema con Koomot, visto che gli ultimi itinerari li ho creati da lì.

                  Suunto 9 Baro
                  Suunto Vertical

                  isaziI 1 Reply Last reply Reply Quote 1
                  • isaziI Offline
                    isazi Moderator @Ivan De Rasis
                    last edited by

                    @ivan-de-rasis continuerò a provare anche io.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

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                    • ? Offline
                      A Former User
                      last edited by

                      Hello, anyone actually have this problem with the S9 (non baro)? I have a friend that suffered few exporadic reboots on mid-activity on the last weeks. He associated this to the screen lock during the actitity but I don’t know if have some sense. These days we try to replicate it without success. Thank you!

                      freeheelerF 1 Reply Last reply Reply Quote 0
                      • G Offline
                        gambacorta
                        last edited by

                        it happened to me a couple of times while navigating a track and with Suunto + climb, the last last week … S9B

                        1 Reply Last reply Reply Quote 0
                        • freeheelerF Offline
                          freeheeler @Guest
                          last edited by

                          @flypg
                          it seems to be a rare case and happened to me recently, too. the watch did not actually reboot, it crashed partially. no screen available, not possible to stop the activity, only access the options menue.
                          I think it is known. If it happens to users frequently, please report with sending logs and provide mail address with time logs sent.
                          If it happens rarely, as it happened to me only once, I would recommend just to wait for a new firmware to be released. Maybe soft-resetting the watch improves the situation, but I don’t have experience with that.

                          living sideways

                          ? 1 Reply Last reply Reply Quote 0
                          • ? Offline
                            A Former User @freeheeler
                            last edited by

                            @gambacorta @freeheeler Thank you!
                            Exactly this behavior @freeheeler It’s not reboot on some cases but it’s the only way to recover the normal function.
                            Yes, I already recommended him trying to replicate and send logs inmediatelly, as lucky, without success until now.

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