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Vibrating watch body and customizing shortcuts menu

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  • N Offline
    Nasmon
    last edited by Nasmon 27 Oct 2021, 10:11

    Hello, I have a S9P Titan and when I knock with a knuckle on the body/case of the watch, I feel a very noticeable vibration inside. There’s nothing really loose or rattling and maybe that’s totally normal - not sure, though. What about your S9P?

    Second question: When holding the middle button, I can access the shortcuts menu, which then lets me choose e.g. settings. Is there a way to customize the shortcuts I’m seeing there? I’d really wish I could directly access the “Power saving” mode there - without first entering “Setting > General > Power saving”.

    Cheers and thanks!

    I G J B ? 5 Replies Last reply 27 Oct 2021, 10:14 Reply Quote 1
    • I Offline
      isazi Moderator @Nasmon
      last edited by 27 Oct 2021, 10:14

      @nasmon said in Vibrating watch body and customizing shortcuts menu:

      Hello, I have a S9P Titan and when I knock with a knuckle on the body/case of the watch, I feel a very noticeable vibration inside. There’s nothing really loose or rattling and maybe that’s totally normal - not sure, though. What about your S9P?

      I do not feel any vibration.

      Second question: When holding the middle button, I can access the shortcuts menu, which then lets me choose e.g. settings. Is there a way to customize the shortcuts I’m seeing there? I’d really wish I could directly access the “Power saving” mode there - without first entering “Setting > General > Power saving”.

      No.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      N ? ? 3 Replies Last reply 27 Oct 2021, 10:18 Reply Quote 1
      • N Offline
        Nasmon @isazi
        last edited by 27 Oct 2021, 10:18

        @isazi Thank you!

        1 Reply Last reply Reply Quote 0
        • G Offline
          Giacomo Laffranchini Bronze Member @Nasmon
          last edited by Giacomo Laffranchini 27 Oct 2021, 15:04

          @nasmon said in Vibrating watch body and customizing shortcuts menu:

          Hello, I have a S9P Titan and when I knock with a knuckle on the body/case of the watch, I feel a very noticeable vibration inside. There’s nothing really loose or rattling and maybe that’s totally normal - not sure, though. What about your S9P?

          Yes - i do have the same on my unit which ( now being serviced for other issues) is a Titanium version. It happens also when you tap on the body of the watch. I assumed it had to do with the material as I did not notice it on a steel version.

          S9P Granite Blue Titanium

          1 Reply Last reply Reply Quote 1
          • J Offline
            Jugger @Nasmon
            last edited by 27 Oct 2021, 16:11

            @nasmon My watch also ”vibrate” a bit when tapping lower part of glass. Tapping higher not so much. SP9 titanium.

            Suunto Vertical Titanium Forest

            1 Reply Last reply Reply Quote 0
            • B Offline
              Brad_Olwin Moderator @Nasmon
              last edited by 28 Oct 2021, 12:04

              @nasmon You should not have vibration occurring. Does this feel like the vibration motor is activated? I would contact support.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              J 1 Reply Last reply 28 Oct 2021, 16:30 Reply Quote 0
              • ? Offline
                A Former User @isazi
                last edited by 28 Oct 2021, 13:01

                @isazi said in Vibrating watch body and customizing shortcuts menu:

                @nasmon said in Vibrating watch body and customizing shortcuts menu:

                Hello, I have a S9P Titan and when I knock with a knuckle on the body/case of the watch, I feel a very noticeable vibration inside. There’s nothing really loose or rattling and maybe that’s totally normal - not sure, though. What about your S9P?

                I do not feel any vibration.

                Second question: When holding the middle button, I can access the shortcuts menu, which then lets me choose e.g. settings. Is there a way to customize the shortcuts I’m seeing there? I’d really wish I could directly access the “Power saving” mode there - without first entering “Setting > General > Power saving”.

                No.

                X2, no vibration at all

                G 1 Reply Last reply 28 Oct 2021, 15:48 Reply Quote 0
                • G Offline
                  Giacomo Laffranchini Bronze Member @Guest
                  last edited by 28 Oct 2021, 15:48

                  @andré-faria as for me: it is more something in between a humming and an actual vibration. Almost as if tapping on the watch caused movements in the haptic motor of the watch; it gives me a similar feeling to the one I have when I receive notification (just a bit weaker).
                  At least, that is the case for me.

                  S9P Granite Blue Titanium

                  T 1 Reply Last reply 28 Oct 2021, 18:18 Reply Quote 0
                  • J Offline
                    Jugger @Brad_Olwin
                    last edited by 28 Oct 2021, 16:30

                    @brad_olwin Maybe vibrate is wrong word. It’s not like normal alert but humming like Giacomo-Laffranchini said. Resonance for really short time like spring. On alarms motor works normally.

                    Suunto Vertical Titanium Forest

                    B 1 Reply Last reply 28 Oct 2021, 16:51 Reply Quote 1
                    • B Offline
                      Brad_Olwin Moderator @Jugger
                      last edited by 28 Oct 2021, 16:51

                      @jugger @Giacomo-Laffranchini This may indicate an issue with the motor, I don’t think it should occur. I would contact support.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      G 1 Reply Last reply 28 Oct 2021, 17:09 Reply Quote 0
                      • G Offline
                        Giacomo Laffranchini Bronze Member @Brad_Olwin
                        last edited by Giacomo Laffranchini 28 Oct 2021, 17:09

                        @brad_olwin Thanks!
                        Actually my watch is already at Suunto service center; however, for a different problem.

                        Perhaps I should have included this in the list of issue to be addressed.

                        S9P Granite Blue Titanium

                        J 1 Reply Last reply 28 Oct 2021, 17:14 Reply Quote 0
                        • J Offline
                          Jugger @Giacomo Laffranchini
                          last edited by 28 Oct 2021, 17:14

                          @giacomo-laffranchini Could you write here after you get your watch back and tell if humming is gone? I could also contact Suunto service if my watch is faulty.

                          Suunto Vertical Titanium Forest

                          G 2 Replies Last reply 28 Oct 2021, 17:24 Reply Quote 0
                          • G Offline
                            Giacomo Laffranchini Bronze Member @Jugger
                            last edited by 28 Oct 2021, 17:24

                            @jugger Sure - I can certainly do so! I will post as soon as I get a watch back.

                            For full disclosure: (1) please note that I sent my watch to Suunto for a different issue (I Don’t know if they will indeed check this vibration issue), and (2) Suunto gave me an estimated time for this repair of 15 business days - I have to be patient

                            S9P Granite Blue Titanium

                            B 1 Reply Last reply 28 Oct 2021, 19:31 Reply Quote 0
                            • T Offline
                              TonyG Silver Members @Giacomo Laffranchini
                              last edited by TonyG 28 Oct 2021, 18:18

                              @giacomo-laffranchini hmm,
                              after reading this I have found mine has a slight vibration type thing going on if I tap (using the tip of my finger, not the finger pad) the screen on the bottom half, it reminds me of a spring type vibration, its definitely noticeable, I am assuming as a few of us have felt it; it’s normal; it kind of reminds me when you knock an older guitar amplifier and the reverb spring vibrates, but this one is a shorter vibration period, it doesn’t do it if you tap on the upper half of the screen.

                              G 1 Reply Last reply 28 Oct 2021, 18:24 Reply Quote 1
                              • G Offline
                                Giacomo Laffranchini Bronze Member @TonyG
                                last edited by 28 Oct 2021, 18:24

                                @tonyg Yes - it almost gives a similar feeling to notifications. As said, when my device will ultimately come back from service center I will be sure to post here

                                S9P Granite Blue Titanium

                                1 Reply Last reply Reply Quote 0
                                • B Offline
                                  Brad_Olwin Moderator @Giacomo Laffranchini
                                  last edited by 28 Oct 2021, 19:31

                                  @giacomo-laffranchini @Jugger Suunto will do a thorough check of the watch and let you know whether anything is wrong.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  J 1 Reply Last reply 28 Oct 2021, 20:20 Reply Quote 2
                                  • J Offline
                                    Jugger @Brad_Olwin
                                    last edited by 28 Oct 2021, 20:20

                                    @brad_olwin That’s fine. It has no effect on my use but for curiosity I would like to know if it’s normal.

                                    Suunto Vertical Titanium Forest

                                    1 Reply Last reply Reply Quote 0
                                    • EgikaE Online
                                      Egika Platinum Member
                                      last edited by 29 Oct 2021, 06:47

                                      I just checked my brand new S9P and now know what you mean with the resonance.
                                      It is definitely there when tapping on the lower part of the screen. It is not there on the upper part.
                                      Since my watch is new from the factory, I would tend to think that this is normal and not an issue.
                                      Will check back with Suunto since my watch is some kind of a developer model.

                                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                      Race S All Black - TI Canary - Titanium Courtney

                                      N 1 Reply Last reply 29 Oct 2021, 19:55 Reply Quote 0
                                      • N Offline
                                        Nasmon @Egika
                                        last edited by 29 Oct 2021, 19:55

                                        Thank you all for your feedback! Reading through this, I’m sure the vibration/resonance is normal. I wouldn’t worry about it. It’s not like something is really loose inside. It rather feels like a firmly attached part that is swinging slightly inside. Might be the accelerometer or the thing that creates the vibrations for notifications.

                                        1 Reply Last reply Reply Quote 0
                                        • G Offline
                                          Giacomo Laffranchini Bronze Member @Jugger
                                          last edited by 23 Nov 2021, 21:53

                                          @jugger I finally got my watch back from Suunto service. I tend to believe that the “humming” is normal as the watch still does it to a certain degree. Everything works perfectly on the watch.

                                          However, I did notice a difference in the repaired unit. Before sending the watch to service the humming was more pronounced and could be triggered by tapping anywhere on the watch. Instead, the humming on the repaired unit is a lot less intense, shorter, and only cause by tapping on the bottom portion of the screen.

                                          Anyway, I am super happy I got my watch back and that everything works well on the watch. Looking forward to go out for some trail running, hopefully, tomorrow.

                                          S9P Granite Blue Titanium

                                          1 Reply Last reply Reply Quote 4
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