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Amazed bymy new S9P , some issues with delayed start

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  • T Offline
    thanasis Bronze Member
    last edited by 6 Nov 2021, 17:24

    Hi everyone,

    Amazed by my new 24/7 companion and its extraordinary beauty!

    However I do seem to face some sort of an issue when trying to start an activity where it shows the Start oval button and the watch is not responding to clicking the button or tapping on the screen for some 3-5 seconds every time. It seems as it tries to calculate something or waiting for some input. This occurs on running and on Hiking that I tried (both custom made ones)
    Is there something that I need to check on the customization maybe ?

    thank you in advance

    I 1 Reply Last reply 6 Nov 2021, 17:29 Reply Quote 1
    • I Offline
      isazi Moderator @thanasis
      last edited by 6 Nov 2021, 17:29

      @thanasis 3-5 seconds seems a bit too long. Does it happen with all sports or just these two custom ones?

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      1 Reply Last reply Reply Quote 0
      • T Offline
        thanasis Bronze Member
        last edited by 6 Nov 2021, 18:08

        on the custom ones.
        The basic Running is much faster.

        1 Reply Last reply Reply Quote 0
        • Z Offline
          zhang965
          last edited by 6 Nov 2021, 22:27

          I noticed it as well, i think it’s… Normal?

          Winners Wear Winners

          1 Reply Last reply Reply Quote 0
          • Z Offline
            zhang965
            last edited by 7 Nov 2021, 08:37

            https://photos.app.goo.gl/9LRHP1h9cCP9QsYo9

            https://photos.app.goo.gl/6s2QbHoG4Mhj74es8

            two videos

            Winners Wear Winners

            S 1 Reply Last reply 7 Nov 2021, 09:36 Reply Quote 1
            • S Online
              surfboomerang
              last edited by 7 Nov 2021, 08:42

              Yup, same for me. Also custom profiles.
              And if you want to lock the watch right after the start, there is another 2-3 sec delay.

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              Z 1 Reply Last reply 7 Nov 2021, 08:52 Reply Quote 2
              • Z Offline
                zhang965 @surfboomerang
                last edited by 7 Nov 2021, 08:52

                @surfboomerang said in Amazed bymy new S9P , some issues with delayed start:

                Yup, same for me. Also custom profiles.
                And if you want to lock the watch right after the start, there is another 2-3 sec delay.

                But for me it’s not only for custom sports, I use walking it’s slow as well

                Winners Wear Winners

                1 Reply Last reply Reply Quote 0
                • S Offline
                  suzzlo Moderator @zhang965
                  last edited by suzzlo 11 Jul 2021, 09:42 7 Nov 2021, 09:36

                  @zhang965 6 seconds if you look at the workout timer

                  Suunto: Race, S9Peak, Spartan Sport Wrist
                  Garmin: FR745, Edge 530
                  SA topics:

                  • Guides - https://forum.suunto.com/tags/guides
                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    Stas Varazhbit
                    last edited by 7 Nov 2021, 09:40

                    I have the same problem on the S9 in all sport modes, but I got used to it. It is very inconvenient at athletic competitions, when you need an instant start and the watch is still in an unclear state.

                    Suunto 9P
                    Suunto 9 no baro
                    Suunto Ambit3S

                    S 1 Reply Last reply 7 Nov 2021, 17:40 Reply Quote 0
                    • Z Offline
                      zhang965
                      last edited by 7 Nov 2021, 11:55

                      https://photos.app.goo.gl/Dfbc8ZP5ctnmJmaW8

                      sometimes i can be fast, but not everytime

                      Winners Wear Winners

                      T 1 Reply Last reply 7 Nov 2021, 16:54 Reply Quote 0
                      • T Offline
                        thanasis Bronze Member @zhang965
                        last edited by 7 Nov 2021, 16:54

                        I realized that the activity counter is indeed counting despite the fact that the screen is “unresponsive”

                        so the issue is more on the UX side and not an actual one

                        1 Reply Last reply Reply Quote 3
                        • S Online
                          surfboomerang @Stas Varazhbit
                          last edited by 7 Nov 2021, 17:40

                          @stas-varazhbit The timer is not affected. So when you press Start, the watch starts counting right away but just doesn’t show you.

                          Suunto Vertical Titanium Solar
                          OnePlus Nord 4

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            Mff73
                            last edited by 7 Nov 2021, 18:00

                            Looooong time ago, when Spartans gets FW updates, this situation was the opposite : screen was updated quite fast, but time duration didn’t start at button press = miss a couple of seconds.
                            If perfection doesn’t exist, I would prefer not to miss some seconds, rather than screen updating instantly 😋

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            T 1 Reply Last reply 7 Nov 2021, 18:39 Reply Quote 0
                            • S Offline
                              Stas Varazhbit
                              last edited by Stas Varazhbit 11 Jul 2021, 18:23 7 Nov 2021, 18:20

                              @surfboomerang But the start on the gps starts 5-6 seconds after pressing the button.image0 (2).jpeg

                              Suunto 9P
                              Suunto 9 no baro
                              Suunto Ambit3S

                              1 Reply Last reply Reply Quote 0
                              • T Offline
                                thanasis Bronze Member @Mff73
                                last edited by 7 Nov 2021, 18:39

                                @mff73 I think it is related to where was the GPS fix and not related to the actual start of the activity

                                1 Reply Last reply Reply Quote 4
                                • Z Offline
                                  zhang965
                                  last edited by 17 Nov 2021, 12:26

                                  So what’s the conclusion? It’s normal?

                                  Winners Wear Winners

                                  T 1 Reply Last reply 17 Nov 2021, 13:46 Reply Quote 0
                                  • T Offline
                                    thanasis Bronze Member @zhang965
                                    last edited by 17 Nov 2021, 13:46

                                    @zhang965 i think the issue is that “searching for GPS” causes the delay.

                                    When i open the suunto App and then start the activity things are much faster

                                    1 Reply Last reply Reply Quote 0
                                    • Richard ThygesenR Offline
                                      Richard Thygesen
                                      last edited by 17 Nov 2021, 14:11

                                      I also have a slow start. It was like this a long time ago on the S9 but it got fixed in a FW update and now it surfaced in the new FW update on the S9P.

                                      S9
                                      S9 Peak
                                      Race

                                      1 Reply Last reply Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager
                                        last edited by 17 Nov 2021, 16:10

                                        The slow start is due to loading the activity screens. There was always this issue especially when switching activity types.

                                        The timer should though count correct.

                                        Regarding the GPS logging typically around second 1-10 it logs the first sample and that depends on the quality and speed.

                                        I hope it helps.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

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