• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

S9P Black screen

Scheduled Pinned Locked Moved Suunto 9 Peak
6 Posts 2 Posters 361 Views 2 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • D Offline
    Dušan Ković
    last edited by 11 Jan 2022, 11:31

    I went to the gym today and after training I wanted to stop the exercise mode. As soon as I pressed top right button the screen went fully black and after few minutes just normal clock screen appeared. When I synched the watch after this I only had time, max HR i TSS in the recorded exercise. After few minutes a HR graph appeared, but that’s it no additional data. Bug or something else?

    7bae795b-771e-429d-b42c-51e5f1e65208-image.png
    0d3cfcd4-c6b2-45ba-ad6f-0abfb7938b3d-image.png
    b3b14de7-d530-43ec-a7b9-f4b135492626-image.png

    SR
    SA latest beta
    Polar Verity Sense
    Pixel 6

    I 1 Reply Last reply 11 Jan 2022, 12:13 Reply Quote 1
    • I Offline
      isazi Moderator @Dušan Ković
      last edited by 11 Jan 2022, 12:13

      @dušan-ković the watch crashed. How long ago it did happen? If not long ago, can you send logs and PM me?

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      D 1 Reply Last reply 11 Jan 2022, 20:06 Reply Quote 0
      • D Offline
        Dušan Ković @isazi
        last edited by 11 Jan 2022, 20:06

        @isazi It happened this morning. I’ve sent the logs, crash was almost 12 hours ago.

        SR
        SA latest beta
        Polar Verity Sense
        Pixel 6

        I 1 Reply Last reply 11 Jan 2022, 20:11 Reply Quote 0
        • I Offline
          isazi Moderator @Dušan Ković
          last edited by 11 Jan 2022, 20:11

          @dušan-ković did you send the logs 12 hours ago after the crash or now after 12 hours?

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          D 1 Reply Last reply 11 Jan 2022, 20:23 Reply Quote 0
          • D Offline
            Dušan Ković @isazi
            last edited by 11 Jan 2022, 20:23

            @isazi The watch crashed around 10 in the morning, and I’ve sent logs 15 mins ago (around 21:10)

            SR
            SA latest beta
            Polar Verity Sense
            Pixel 6

            I 1 Reply Last reply 11 Jan 2022, 21:10 Reply Quote 1
            • I Offline
              isazi Moderator @Dušan Ković
              last edited by 11 Jan 2022, 21:10

              @dušan-ković clear, may be too late now. It is better if you send logs just after the event (sync watch and then send logs).

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              1 Reply Last reply Reply Quote 1
              6 out of 6
              • First post
                6/6
                Last post

              Suunto Terms | Privacy Policy

                This community forum collects and processes your personal information.
                consent.not_received