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    Firmware update always failed (update, hard reset or manual update)

    Scheduled Pinned Locked Moved Suunto 9
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    • Z Offline
      zeknigth
      last edited by

      Hi,

      My suunto 9 doens’t work anymore…
      When I try to update the firmware with suuntolink (update or factory reset), it failed with this message :
      Firmware update error : Mode switch failure to Application, is UpdateApplication.

      I also try to upgrade to this firmware version : Lima-fw_2.19.42.451-F.zip
      But it also failed with the same error message.

      Does anyone has a idea how to solve this issue ?

      Thanks

      Brad_OlwinB Hoàng Sơn VõH 2 Replies Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @zeknigth
        last edited by

        @zeknigth Are you attempting a manual install of the firmware? If that is not working there are two potential issues. The cable is bad or the watch has a problem. I would contact support.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        1 Reply Last reply Reply Quote 0
        • Дмитрий ОрловД Offline
          Дмитрий Орлов
          last edited by

          The same situation.
          Suunto 9, original cable, tried to update with suuntolink.
          Now suunto link doesn’t recognize my watch. And black screen on the watch, after trying to reboot it.

          1 Reply Last reply Reply Quote 0
          • Дмитрий ОрловД Offline
            Дмитрий Орлов
            last edited by

            it’s ok. After full discharging and recharging my watch switched on. And the second attempt to update was successful!

            1 Reply Last reply Reply Quote 2
            • Hoàng Sơn VõH Offline
              Hoàng Sơn Võ @zeknigth
              last edited by

              @zeknigth have you had the solution for this issue?

              1 Reply Last reply Reply Quote 0
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