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    Activity Numbers in Profile Screen

    Scheduled Pinned Locked Moved Digital service transition
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    • pavel.samokhaP Offline
      pavel.samokha @Tomas5
      last edited by pavel.samokha

      @tomas5 @isazi doesn’t the question deserve separate thread?

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      Tomas5T isaziI 2 Replies Last reply Reply Quote 1
      • pavel.samokhaP Offline
        pavel.samokha @Tomas5
        last edited by

        @tomas5

        iOS or Android?

        Opinions expressed are solely my own and do not express the views or opinions of my employer

        Tomas5T 1 Reply Last reply Reply Quote 0
        • TonyGT Offline
          TonyG Silver Members
          last edited by TonyG

          I will add mine aswell as its the same issue, @Dimitrios-Kanellopoulos tried looking into it via IOS team but the coms just went silent when IOS team said nothing was wrong???
          If scroll down through the diary screen activities list after reaching say Aug2021 it then jumps to Jan2019, lots of missing activities.
          when i requested my data via support under GDPR ~I received the correct 1196 activities (as it was at the time) so they do exist somewhere.

          another issue is the missing months of daily data from the charts!!

          issue.jpg

          1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @pavel.samokha
            last edited by

            @pavel-samokha sure, but it’s Sunday and @Brad_Olwin was faster than me. Should I fill in a report with Suunto or are you already aware of this issue?

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            pavel.samokhaP 1 Reply Last reply Reply Quote 0
            • pavel.samokhaP Offline
              pavel.samokha @isazi
              last edited by

              @isazi Yeah, I had written my message before brad created new thread. No need for report I’ll check the case. Thanks.

              @TonyG could you send me your email in messages here?

              Opinions expressed are solely my own and do not express the views or opinions of my employer

              1 Reply Last reply Reply Quote 2
              • Tomas5T Offline
                Tomas5 @pavel.samokha
                last edited by

                @pavel-samokha iOS, v. 2.10.0 but i was same with older versions too.

                pavel.samokhaP 1 Reply Last reply Reply Quote 0
                • pavel.samokhaP Offline
                  pavel.samokha @Tomas5
                  last edited by

                  @tomas5 could you send me your email to PM as well?

                  Opinions expressed are solely my own and do not express the views or opinions of my employer

                  1 Reply Last reply Reply Quote 1
                  • pavel.samokhaP Offline
                    pavel.samokha
                    last edited by

                    @Tomas5 @TonyG
                    should be fixed for you both.
                    The error was probably due to MC import, but I can’t say that I 100% sure and do not see a reason to verify now, just flushed the stats

                    In general profile stats updates are async, may be delayed. If anyone has similar issue when profile stats are substantially differs from stats in your app - you can ping me 🙄 .

                    Opinions expressed are solely my own and do not express the views or opinions of my employer

                    TonyGT Tomas5T 2 Replies Last reply Reply Quote 5
                    • M Offline
                      martin Bronze Member
                      last edited by

                      Similar discrepancy here, about a dozen less activities (on more than 700), and 200 less km in profile vs diary…

                      pavel.samokhaP 1 Reply Last reply Reply Quote 0
                      • pavel.samokhaP Offline
                        pavel.samokha @martin
                        last edited by

                        @martin PM me your email

                        Opinions expressed are solely my own and do not express the views or opinions of my employer

                        1 Reply Last reply Reply Quote 0
                        • TonyGT Offline
                          TonyG Silver Members @pavel.samokha
                          last edited by

                          @pavel-samokha woohoo…, thank you!! I can confirm the activity numbers finally match-up and the activities now show 🙂 thanks again.

                          The daily stats on the other hand haven’t changed and still look like the above attached pictures with months of data missing.

                          1 Reply Last reply Reply Quote 0
                          • Tomas5T Offline
                            Tomas5 @pavel.samokha
                            last edited by Tomas5

                            @pavel-samokha thanks for investigation 😉 now it is correct(same) in profile and diary

                            1 Reply Last reply Reply Quote 0
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