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    Activity Numbers in Profile Screen

    Scheduled Pinned Locked Moved Digital service transition
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    • TonyGT Offline
      TonyG Silver Members
      last edited by TonyG

      I will add mine aswell as its the same issue, @Dimitrios-Kanellopoulos tried looking into it via IOS team but the coms just went silent when IOS team said nothing was wrong???
      If scroll down through the diary screen activities list after reaching say Aug2021 it then jumps to Jan2019, lots of missing activities.
      when i requested my data via support under GDPR ~I received the correct 1196 activities (as it was at the time) so they do exist somewhere.

      another issue is the missing months of daily data from the charts!!

      issue.jpg

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      • isaziI Offline
        isazi Moderator @pavel.samokha
        last edited by

        @pavel-samokha sure, but it’s Sunday and @Brad_Olwin was faster than me. Should I fill in a report with Suunto or are you already aware of this issue?

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        pavel.samokhaP 1 Reply Last reply Reply Quote 0
        • pavel.samokhaP Offline
          pavel.samokha @isazi
          last edited by

          @isazi Yeah, I had written my message before brad created new thread. No need for report I’ll check the case. Thanks.

          @TonyG could you send me your email in messages here?

          Opinions expressed are solely my own and do not express the views or opinions of my employer

          1 Reply Last reply Reply Quote 2
          • Tomas5T Offline
            Tomas5 @pavel.samokha
            last edited by

            @pavel-samokha iOS, v. 2.10.0 but i was same with older versions too.

            pavel.samokhaP 1 Reply Last reply Reply Quote 0
            • pavel.samokhaP Offline
              pavel.samokha @Tomas5
              last edited by

              @tomas5 could you send me your email to PM as well?

              Opinions expressed are solely my own and do not express the views or opinions of my employer

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              • pavel.samokhaP Offline
                pavel.samokha
                last edited by

                @Tomas5 @TonyG
                should be fixed for you both.
                The error was probably due to MC import, but I can’t say that I 100% sure and do not see a reason to verify now, just flushed the stats

                In general profile stats updates are async, may be delayed. If anyone has similar issue when profile stats are substantially differs from stats in your app - you can ping me 🙄 .

                Opinions expressed are solely my own and do not express the views or opinions of my employer

                TonyGT Tomas5T 2 Replies Last reply Reply Quote 5
                • M Offline
                  martin Bronze Member
                  last edited by

                  Similar discrepancy here, about a dozen less activities (on more than 700), and 200 less km in profile vs diary…

                  pavel.samokhaP 1 Reply Last reply Reply Quote 0
                  • pavel.samokhaP Offline
                    pavel.samokha @martin
                    last edited by

                    @martin PM me your email

                    Opinions expressed are solely my own and do not express the views or opinions of my employer

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                    • TonyGT Offline
                      TonyG Silver Members @pavel.samokha
                      last edited by

                      @pavel-samokha woohoo…, thank you!! I can confirm the activity numbers finally match-up and the activities now show 🙂 thanks again.

                      The daily stats on the other hand haven’t changed and still look like the above attached pictures with months of data missing.

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                      • Tomas5T Offline
                        Tomas5 @pavel.samokha
                        last edited by Tomas5

                        @pavel-samokha thanks for investigation 😉 now it is correct(same) in profile and diary

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