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    Download offline map problem

    Scheduled Pinned Locked Moved Suunto 7
    29 Posts 9 Posters 1.5k Views 9 Watching
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    • ? Offline
      A Former User @olymay
      last edited by

      Yes, logically each one depends on its own range of use. For FW updates or big Playlist of music I connect to WiFi.

      @olymay (although sadly I don’t think will be a problem any longer as I believe the S7 has been dropped)

      I hope you’re wrong! 😥 😂

      1 Reply Last reply Reply Quote 1
      • ? Offline
        A Former User @Guest
        last edited by A Former User

        @g-q mine stops at 45% downloading. Almost a week now cant get maps into watch.

        ? ? 2 Replies Last reply Reply Quote 0
        • ? Offline
          A Former User @Guest
          last edited by

          @r-s-0 yes, even on Reddit there are users who complain about it. I just hope Suunto doesn’t leave this watch at the mercy of our wrists.

          1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User @Guest
            last edited by

            @r-s-0 said in Download offline map problem:

            @g-q mine stops at 45% downloading. Almost a week now cant get maps into watch.

            I had the same problem few weeks back. I solved by shutting down S7 and mobile, turned on again and worked. You tried this?

            ? Piotr PientkaP 2 Replies Last reply Reply Quote 0
            • ? Offline
              A Former User @Guest
              last edited by

              @flypg will try! thanks. btw I can scroll from my city to another city on the S7 and see every street on the map while having the watch offline. Is this why downloads takes so long time? It’s supposed to be an area of no more than 30km I think. I have hundreds of kms

              1 Reply Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator
                last edited by

                Suunto is investigating the issue.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                ? 1 Reply Last reply Reply Quote 3
                • ? Offline
                  A Former User @isazi
                  last edited by

                  @isazi good news, tx!

                  1 Reply Last reply Reply Quote 1
                  • T Offline
                    tonyg42
                    last edited by

                    Same problem for me. Watch is in charge and connected to Wi-Fi, and since week, maps download is interrupted without any reason.

                    1 Reply Last reply Reply Quote 0
                    • olymayO Offline
                      olymay Gold Members
                      last edited by

                      Maybe try a smaller map size to see if that makes a difference?

                      I have left mine on the default size and do not have any custom map areas and it downloads just fine.
                      Maybe larger map files are having issues?

                      Suunto 7 Graphite Copper
                      Suunto App Beta (Android - Pixel 6 Pro)

                      ? 1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User @olymay
                        last edited by A Former User

                        @olymay said in Download offline map problem:

                        Maybe try a smaller map size to see if that makes a difference?

                        alas nope

                        I have left mine on the default size and do not have any custom map areas and it downloads just fine.
                        Maybe larger map files are having issues?

                        probably but who knows

                        olymayO 1 Reply Last reply Reply Quote 0
                        • olymayO Offline
                          olymay Gold Members @Guest
                          last edited by

                          @g-q Gah, that’s a shame 😞

                          Maybe it’s region based?? (pure guesswork here!) Mine is downloading fine in the UK.

                          Otherwise, get on the blower to Suunto Support.

                          Suunto 7 Graphite Copper
                          Suunto App Beta (Android - Pixel 6 Pro)

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                          • EgikaE Offline
                            Egika Platinum Member
                            last edited by

                            Working well for me.
                            Local offline map plus the ones for routes are loaded instantly for me.

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                            Race S All Black - TI Canary - Titanium Courtney

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                            • Piotr PientkaP Online
                              Piotr Pientka Bronze Member
                              last edited by

                              For me its also not working. Different areas(also those which were working previosly), small and big one.

                              1 Reply Last reply Reply Quote 0
                              • Piotr PientkaP Online
                                Piotr Pientka Bronze Member @Guest
                                last edited by Piotr Pientka

                                @flypg said in Download offline map problem:

                                I had the same problem few weeks back. I solved by shutting down S7 and mobile, turned on again and worked. You tried this?

                                Sorry, Just now read your hint but it works. Thanks a lot!
                                On watch I “force close” all sunnto application. Reopen suunto and offline map was downloaded properly.
                                @G-Q did you try this already?

                                ? 1 Reply Last reply Reply Quote 0
                                • ? Offline
                                  A Former User @Piotr Pientka
                                  last edited by A Former User

                                  @piotr-pientka Late last night I tried again and things went well without modifying/acting on anything. Sometimes this watch is quite puzzling… 🤷
                                  (or Suunto in the meantime has changed something…)

                                  1 Reply Last reply Reply Quote 1
                                  • isaziI Offline
                                    isazi Moderator
                                    last edited by

                                    Things should be working again since yesterday afternoon, from what I understand. Please when things do not work as expected post in this forum so we can tell Suunto that various users are having the same problem. Especially with the S7 where some things are controlled by Suunto and some by Google can be difficult to find issues.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    ? macdavM 2 Replies Last reply Reply Quote 1
                                    • ? Offline
                                      A Former User @isazi
                                      last edited by

                                      @isazi said in Download offline map problem:

                                      Things should be working again since yesterday afternoon, from what I understand

                                      👍

                                      1 Reply Last reply Reply Quote 1
                                      • T Offline
                                        tonyg42
                                        last edited by

                                        It’s now OK for me too.

                                        1 Reply Last reply Reply Quote 1
                                        • macdavM Offline
                                          macdav Bronze Member @isazi
                                          last edited by

                                          @isazi it works, morning charged and maps downloaded completelly

                                          1 Reply Last reply Reply Quote 1
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