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    Download offline map problem

    Scheduled Pinned Locked Moved Suunto 7
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    • ? Offline
      A Former User @Guest
      last edited by

      @r-s-0 said in Download offline map problem:

      @g-q mine stops at 45% downloading. Almost a week now cant get maps into watch.

      I had the same problem few weeks back. I solved by shutting down S7 and mobile, turned on again and worked. You tried this?

      ? Piotr PientkaP 2 Replies Last reply Reply Quote 0
      • ? Offline
        A Former User @Guest
        last edited by

        @flypg will try! thanks. btw I can scroll from my city to another city on the S7 and see every street on the map while having the watch offline. Is this why downloads takes so long time? It’s supposed to be an area of no more than 30km I think. I have hundreds of kms

        1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator
          last edited by

          Suunto is investigating the issue.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          ? 1 Reply Last reply Reply Quote 3
          • ? Offline
            A Former User @isazi
            last edited by

            @isazi good news, tx!

            1 Reply Last reply Reply Quote 1
            • T Offline
              tonyg42
              last edited by

              Same problem for me. Watch is in charge and connected to Wi-Fi, and since week, maps download is interrupted without any reason.

              1 Reply Last reply Reply Quote 0
              • olymayO Offline
                olymay Gold Members
                last edited by

                Maybe try a smaller map size to see if that makes a difference?

                I have left mine on the default size and do not have any custom map areas and it downloads just fine.
                Maybe larger map files are having issues?

                Suunto 7 Graphite Copper
                Suunto App Beta (Android - Pixel 6 Pro)

                ? 1 Reply Last reply Reply Quote 0
                • ? Offline
                  A Former User @olymay
                  last edited by A Former User

                  @olymay said in Download offline map problem:

                  Maybe try a smaller map size to see if that makes a difference?

                  alas nope

                  I have left mine on the default size and do not have any custom map areas and it downloads just fine.
                  Maybe larger map files are having issues?

                  probably but who knows

                  olymayO 1 Reply Last reply Reply Quote 0
                  • olymayO Offline
                    olymay Gold Members @Guest
                    last edited by

                    @g-q Gah, that’s a shame 😞

                    Maybe it’s region based?? (pure guesswork here!) Mine is downloading fine in the UK.

                    Otherwise, get on the blower to Suunto Support.

                    Suunto 7 Graphite Copper
                    Suunto App Beta (Android - Pixel 6 Pro)

                    1 Reply Last reply Reply Quote 0
                    • EgikaE Offline
                      Egika Platinum Member
                      last edited by

                      Working well for me.
                      Local offline map plus the ones for routes are loaded instantly for me.

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

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                      • Piotr PientkaP Offline
                        Piotr Pientka Bronze Member
                        last edited by

                        For me its also not working. Different areas(also those which were working previosly), small and big one.

                        1 Reply Last reply Reply Quote 0
                        • Piotr PientkaP Offline
                          Piotr Pientka Bronze Member @Guest
                          last edited by Piotr Pientka

                          @flypg said in Download offline map problem:

                          I had the same problem few weeks back. I solved by shutting down S7 and mobile, turned on again and worked. You tried this?

                          Sorry, Just now read your hint but it works. Thanks a lot!
                          On watch I “force close” all sunnto application. Reopen suunto and offline map was downloaded properly.
                          @G-Q did you try this already?

                          ? 1 Reply Last reply Reply Quote 0
                          • ? Offline
                            A Former User @Piotr Pientka
                            last edited by A Former User

                            @piotr-pientka Late last night I tried again and things went well without modifying/acting on anything. Sometimes this watch is quite puzzling… 🤷
                            (or Suunto in the meantime has changed something…)

                            1 Reply Last reply Reply Quote 1
                            • isaziI Offline
                              isazi Moderator
                              last edited by

                              Things should be working again since yesterday afternoon, from what I understand. Please when things do not work as expected post in this forum so we can tell Suunto that various users are having the same problem. Especially with the S7 where some things are controlled by Suunto and some by Google can be difficult to find issues.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              ? macdavM 2 Replies Last reply Reply Quote 1
                              • ? Offline
                                A Former User @isazi
                                last edited by

                                @isazi said in Download offline map problem:

                                Things should be working again since yesterday afternoon, from what I understand

                                👍

                                1 Reply Last reply Reply Quote 1
                                • T Offline
                                  tonyg42
                                  last edited by

                                  It’s now OK for me too.

                                  1 Reply Last reply Reply Quote 1
                                  • macdavM Offline
                                    macdav Bronze Member @isazi
                                    last edited by

                                    @isazi it works, morning charged and maps downloaded completelly

                                    1 Reply Last reply Reply Quote 1
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