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New software update for S9P-S9B-S9-S5P-S5 and S3 devices 2.20.28

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  • W Offline
    wmichi @markytarky
    last edited by wmichi 29 Mar 2022, 10:34

    @markytarky I have already reconnected TP multiple times. It’s still not working. When I pull to refresh the Suunto Guides screen, it only synchronizes with the watch, but it doesn’t pull the workouts from TP.

    When I opened the Suunto Guides screen for the first time, it did not ask me to reconnect TP.

    D 1 Reply Last reply 29 Mar 2022, 10:47 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @wmichi
      last edited by 29 Mar 2022, 10:47

      If you have to restore the connection you get this:

      Screenshot_20220329-134607.jpg

      Try to restart the phone / kill the app process

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      W 1 Reply Last reply 29 Mar 2022, 10:55 Reply Quote 0
      • W Offline
        wmichi @Dimitrios Kanellopoulos
        last edited by 29 Mar 2022, 10:55

        @dimitrios-kanellopoulos For me this screen looks like this:

        Bildschirmfoto 2022-03-29 um 12.53.15.png

        I have deleted the default entries (I don’t need them). I don’t have the option to restore the connection. Minutes ago I have seen the notification in the app, that I need to reconnect my TP account. I did that (again), but still nothing shows up.

        When I go to the settings and connected accounts, under Training Peaks it only says, that my activities are uploaded to TrainingPeaks. No word about Suunto Guides.

        D W 2 Replies Last reply 29 Mar 2022, 10:57 Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager @wmichi
          last edited by 29 Mar 2022, 10:57

          @wmichi restart the phone please.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          1 Reply Last reply Reply Quote 0
          • W Offline
            wmichi @wmichi
            last edited by wmichi 29 Mar 2022, 11:02

            @wmichi Did a restart (again). Still nothing. When I pull to refresh, only “synchronizing watch” is displayed. For me as a user, it is not clear, if the app is trying to fetch workout data from TP. I think it doesn’t. By the way: I don’t get an error message.

            1 Reply Last reply Reply Quote 0
            • F Offline
              fluca Silver Members @Dimitrios Kanellopoulos
              last edited by 29 Mar 2022, 11:46

              @dimitrios-kanellopoulos Thanks!!! Look okay here, I will test the actual workout in the afternoon.
              Is there any way to tell Suunto App it can use in the watch all the planned TrainingPeaks workouts he found, without me having to toggle one by one?
              👍 For the Trail Optimized Vo2Max

              I 1 Reply Last reply 29 Mar 2022, 11:50 Reply Quote 0
              • I Online
                isazi Moderator @fluca
                last edited by 29 Mar 2022, 11:50

                @fluca if you plan workouts in the TP calendar, you do not have to do anything. The day of the workout just start the exercise and the watch will ask you if you want to use that specific workout that it imported from TP.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                F 1 Reply Last reply 29 Mar 2022, 12:55 Reply Quote 0
                • F Offline
                  Frederick Rochette Bronze Member
                  last edited by 29 Mar 2022, 12:11

                  Tested at lunch with Nolio. Works fine but I had an issue with GPS track and I did not see if there are alerts when we are above or below a zone…
                  https://maps.suunto.com/move/frederickrochette/6242f2dcd44fe1492c2be564

                  I 1 Reply Last reply 29 Mar 2022, 12:13 Reply Quote 0
                  • I Online
                    isazi Moderator @Frederick Rochette
                    last edited by 29 Mar 2022, 12:13

                    @frederick-rochette said in New software update for S9P-S9B-S9-S5P-S5 and S3 devices 2.20.28:

                    Tested at lunch with Nolio. Works fine but I had an issue with GPS track and I did not see if there are alerts when we are above or below a zone…

                    No alerts yet, it has been requested already (and it will hopefully come).

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    F 1 Reply Last reply 29 Mar 2022, 13:37 Reply Quote 1
                    • F Offline
                      fluca Silver Members @isazi
                      last edited by 29 Mar 2022, 12:55

                      @isazi 👍

                      1 Reply Last reply Reply Quote 0
                      • W Offline
                        wmichi
                        last edited by wmichi 29 Mar 2022, 13:11

                        Does anyone know if this TP Suunto Guide stuff is somehow a staged rollout on the side of TrainingPeaks? I tried everything, but for me my planned TP workouts simply don’t show up in SA.

                        S R E P 4 Replies Last reply 29 Mar 2022, 13:14 Reply Quote 0
                        • S Offline
                          Soojong Moon @wmichi
                          last edited by 29 Mar 2022, 13:14

                          @wmichi Did you kill SA and reboot your phone? For me, it worked.

                          S9BT, A3P, Suunto Smart Sensor, Polar OH1
                          iPhone13 Pro Max (iOS), Windows10

                          Feature Suggestions:
                          1)Activity Planning with basic analytical function.
                          2)Basic Training Gear Management connected to Strava or Runalyze.

                          W 1 Reply Last reply 29 Mar 2022, 13:18 Reply Quote 0
                          • R Offline
                            Richard Thygesen @wmichi
                            last edited by 29 Mar 2022, 13:15

                            @wmichi I have the same problem. Have the latest beta app and had trainingpeaks connected before this update. Got a message of reconnecting trainingpeaks and did so but no workout is transfered to the watch. Can´t see trainingspeaks under Suuntoplus Guides.
                            No big problem for me because I usually run less complicated intervalls but it would be good to be able to get the specific run for the day into the watch.

                            S9
                            S9 Peak
                            Race

                            1 Reply Last reply Reply Quote 0
                            • W Offline
                              wmichi @Soojong Moon
                              last edited by wmichi 29 Mar 2022, 13:18

                              @soojong-moon Yes, removed TP connection, removed SA from second device (iPad), uninstalled SA on phone, restarted phone, restarted watch, reconnected TP. Did this multiple times in different order, but still nothing.

                              It lists TP as connected service with partner guidance (don’t know the exact english translation):

                              Bildschirmfoto 2022-03-29 um 15.20.19.png

                              In TP Suunto is listed unter connected accounts as read/write and timezones are correct. I have scheduled a various test workouts for today (different sports, range/target hr, with duration/distance,…), nothing is displayed in SA.

                              @Soojong-Moon Could you share a screenshot of your TP connection in SA? (profile-> connected services -> TrainingPeaks? When I go to this screen, there’s only displayed, that my activities are automatically synchronized with TrainingPeaks. There is no information about Suunto Guides.

                              P 1 Reply Last reply 29 Mar 2022, 13:29 Reply Quote 0
                              • P Offline
                                pavel.samokha @wmichi
                                last edited by 29 Mar 2022, 13:29

                                @wmichi could you write me to PM email you use in SA?

                                Opinions expressed are solely my own and do not express the views or opinions of my employer

                                1 Reply Last reply Reply Quote 1
                                • E Offline
                                  Egika Platinum Member @wmichi
                                  last edited by 29 Mar 2022, 13:30

                                  @wmichi nope. Once you have the watch updated and everything linked, it should work.

                                  I remember having a similar issue in the beginning. Do not exactly remember the steps to get it working.
                                  Please try: unlink TP in SA.
                                  Link again.
                                  Create a new structured workout in TP and see if this syncs then.

                                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                  Race S All Black - TI Canary - Titanium Courtney

                                  W 1 Reply Last reply 29 Mar 2022, 13:33 Reply Quote 0
                                  • W Offline
                                    wmichi @Egika
                                    last edited by 29 Mar 2022, 13:33

                                    @egika I have tried that too. Doesn’t work.

                                    1 Reply Last reply Reply Quote 0
                                    • F Offline
                                      Frederick Rochette Bronze Member @isazi
                                      last edited by 29 Mar 2022, 13:37

                                      @isazi not good…We also need to be able to pass an interval by pressing the lap button.
                                      Moreover, for the warm-up before a session, it should be possible to set an indefinite time in order to finish it by pressing the lap button and start the training.

                                      E I 2 Replies Last reply 29 Mar 2022, 13:39 Reply Quote 2
                                      • E Offline
                                        Egika Platinum Member @Frederick Rochette
                                        last edited by Egika 29 Mar 2022, 13:39

                                        @frederick-rochette you can already do this. Just enable the respective setting in Training Peaks “End step on lap button”. Done 😄
                                        fc81a17e-412f-4af2-ae7f-fcf0b22cd48c-image.png

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - TI Canary - Titanium Courtney

                                        D 1 Reply Last reply 29 Mar 2022, 13:42 Reply Quote 3
                                        • D Offline
                                          DMytro @Egika
                                          last edited by 29 Mar 2022, 13:42

                                          @egika do you happen to know, if this also works with intervals.icu? They have the toggle, but it apparently only works with Garmin. I’ll give it a shot later today.

                                          C 1 Reply Last reply 29 Mar 2022, 14:02 Reply Quote 0
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